Data Entry, Office Assistant, Clerical

Ivy Boice

Cherry Valley, CA *****

Home 951-***-****

Cell 626-***-****

******@*******.***

Summary

After 20+ years in the Banking Industry, I am looking for an opportunity to

use my knowledge in a new office environment. Recognized for being

dependable, accurate, detail-oriented and being a team player. I have led

20 member teams to successfully meet project deadlines. My Office skills

along with my ability to manage multiple projects efficiently are an asset

to organizations and their customers.

Skills

Microsoft Excel, Word Fax, Filing, Scanning documents

Outlook Data Entry

Ten-key by touch Photocopy

Typing Shipping

Experience

Gardner's Tax Service October 2013 - February

2014

Clerk

Data Entry, Clerical/ Scanning documents, creating new customers files

and filing documents into customer folders on the computer.

Wells Fargo Trade Bank November 2006 - March 2010

Office Assistant (Work Director)

Clerical duties, opening of Import and Export documents. Entering

information into online applications and distributing documents to

team members. Faxing, filing, scanning documents, photocopy.

Answering customer inquiries by phone and email. Prepared documents

for mailing to customers.

Wells Fargo Bank Operations Center October 1986 - November

2006

Office Assistant (Work Director 1)

Operations Clerk & Proof Operator

Fast paced check processing, monitored staff and incoming work

to meet multiple deadlines.

Monitor operating system to keep reports printing for all departments.

Ensure all incoming and outgoing deadlines were met 100% of the time.

Online charging and reconciling with banks and Federal Reserve.

Submitted daily reports to manager and completed manager's reports in

her absence.

Prepared incoming check for processing, prepared outgoing check for

shipping to various banks. Encoded Checks.

Accomplishments

I am Resourceful and a Problem-solver. For Example, while working on a

Saturday overtime shift, there were production changes that were to

take effect in our operating system that would determine how the work

would be charged to the receiving banks. The changes did not take

effect correctly and I was able to identify the problem and resolve it

before the work was released. This escalation in turn prompted a quick

response to get the problem resolved first thing Monday morning. The

manager on the shift that day was not familiar with the system and

what needed to be done, so he was appreciative of my problem solving

skills.

Education

San Gabriel High School Diploma

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