Customer Service Quality Control

Location:

Posted:

September 09, 2014

Jeff Nelson

Blue Springs, MO

**********@*********.***

Objective

To obtain a position that will enable me to use my extensive skills and experience in

maintenance, warehouse shipping and receiving to make a positive contribution to the

company.

Key Strengths

Excellent fork lift operator with experience in warehouse operation.

Skilled at troubleshooting and promptly taking corrective action.

Complying with quality control, safety policies, procedures and codes.

Continuously seeking ways to improve systems and processes to help save time and

money with an eye to keeping quality and accuracy high.

Great at leading other team members to implement new ideas or just getting the job done

fast and efficiently.

I have considerable knowledge of construction, carpentry, electrical, plumbing, and

HVAC including general and grounds maintenance.

Open to learning to skills and other aspects of the industry.

Career History

Owned and operated my own home repair business for the past 14 years. This gave me a

great deal of experience in customer service, management, supervisory skills, budgeting

and negotiation.

Worked in the printing industry for 12 years. Working in all aspects of the pre-press

department including creating film, proofer and plate maker. Responsibilities included

quality control, inventory management, shipping and receiving. Ultimately becoming

foreman of the department. Worked direct with the customers, bidding large print

projects, along with making sure jobs were completed on time and on budget.

References available upon request.