Customer Service Sales
Resume:
Donald W. Foster
*** ********* ***** ** *** ***
Orlando Fl. 32835
Phone # 407-***-****
Professional Objective
To obtain a position with a progressive and innovative organization that believes in high
standards of customer service, employee satisfaction,
hands-on management, teamwork and partnerships with others.
Computer Skills
Windows - current, Outlook, Microsoft Word, Excel.
Summary of Qualifications
Continued adherence of safe work methods.
Proven experience in service coordinating and management, processing/writing
service repair orders.
Motivated self-starter with a willingness to develop and apply current skills.
Dependable with the highest of integrity and commitment to customer service and
satisfaction.
Organized in time management, problem solving, decision making, conflict resolution,
recordkeeping and employee timekeeping.
Work History
El Monte RV Sales & Rentals Inc. Orlando Fl
2013 - July 2014
Assistant Service Manager
Manage eight technical, meckanical and housekeeping staff in the preparation of Motor
Homes
Coordinate and Process sublet repairs to outside venders
Develop daily work assignments for service personnel
Manage parts inventory, the ordering of parts, Creating and closing of purchace orders,
Parts control
El Monte RV Sales & Rents, Inc. Dublin, CA
1997 - Jan. 2013
Assistant Service Manager
Manage twenty-four technical, mechanical and housekeeping staff in the rental and sales
preparation of Motor Homes.
Coordinate and process sublet repairs to outside vendors.
Develop daily and weekly work assignments/schedules for hourly employees.
Process service repair orders on incoming/outgoing rental units.
Evaluate inventory reports of in-shop/lot Motor Homes.
Direct customer contact related to rental units.
Back up to the responsibilities of Service Manager.
El Monte RV Sales & Rents, Inc. Dublin, CA
1995 - 1997
Service Supervisor
Supervise the workflow of Service Technicians and Mechanics.
Create & process service repair orders on incoming/outgoing rental units.
Supervise and coordinate on-site inventory and storage of motor homes in the lot.
Final quality check and processing of motor homes ready for rent.
Direct customer contact related to rental units.
El Monte RV Sales & Rents, Inc. Dublin, CA
1992 - 1995
Service Technician
Responsible for the repair of various items in rental units (RV's). For example: loose
hinges, plumbing,
interior appliances and lighting, carpet laying, cabinet repair, torn seats & installation of
products.
Troubleshoot and repair electrical and propane gas problems.
Rentronics Furniture and Appliance Rentals, Inc. Hayward, CA
1989 - 1992
Sales and Delivery Clerk
Processed customer sales for rentals of appliances, electronics and home furnishings.
Delivered merchandise to customers - ie: dishwashers, washing machines, dryers, refridge
and various home
home furnishing.
Processed final sales slips after completion of order.
Maintained delivery equipment.
Prior employment history available upon request.
Education
High School Graduate
Completion of various On-Site Training Sessions - El Monte RV Sales & Rents.
References available upon request
Contact this candidate