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Customer Service Sales

Location:
Clermont, FL
Posted:
September 09, 2014

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Resume:

Donald W. Foster

*** ********* ***** ** *** ***

Orlando Fl. 32835

Phone # 407-***-****

Professional Objective

To obtain a position with a progressive and innovative organization that believes in high

standards of customer service, employee satisfaction,

hands-on management, teamwork and partnerships with others.

Computer Skills

Windows - current, Outlook, Microsoft Word, Excel.

Summary of Qualifications

Continued adherence of safe work methods.

Proven experience in service coordinating and management, processing/writing

service repair orders.

Motivated self-starter with a willingness to develop and apply current skills.

Dependable with the highest of integrity and commitment to customer service and

satisfaction.

Organized in time management, problem solving, decision making, conflict resolution,

recordkeeping and employee timekeeping.

Work History

El Monte RV Sales & Rentals Inc. Orlando Fl

2013 - July 2014

Assistant Service Manager

Manage eight technical, meckanical and housekeeping staff in the preparation of Motor

Homes

Coordinate and Process sublet repairs to outside venders

Develop daily work assignments for service personnel

Manage parts inventory, the ordering of parts, Creating and closing of purchace orders,

Parts control

El Monte RV Sales & Rents, Inc. Dublin, CA

1997 - Jan. 2013

Assistant Service Manager

Manage twenty-four technical, mechanical and housekeeping staff in the rental and sales

preparation of Motor Homes.

Coordinate and process sublet repairs to outside vendors.

Develop daily and weekly work assignments/schedules for hourly employees.

Process service repair orders on incoming/outgoing rental units.

Evaluate inventory reports of in-shop/lot Motor Homes.

Direct customer contact related to rental units.

Back up to the responsibilities of Service Manager.

El Monte RV Sales & Rents, Inc. Dublin, CA

1995 - 1997

Service Supervisor

Supervise the workflow of Service Technicians and Mechanics.

Create & process service repair orders on incoming/outgoing rental units.

Supervise and coordinate on-site inventory and storage of motor homes in the lot.

Final quality check and processing of motor homes ready for rent.

Direct customer contact related to rental units.

El Monte RV Sales & Rents, Inc. Dublin, CA

1992 - 1995

Service Technician

Responsible for the repair of various items in rental units (RV's). For example: loose

hinges, plumbing,

interior appliances and lighting, carpet laying, cabinet repair, torn seats & installation of

products.

Troubleshoot and repair electrical and propane gas problems.

Rentronics Furniture and Appliance Rentals, Inc. Hayward, CA

1989 - 1992

Sales and Delivery Clerk

Processed customer sales for rentals of appliances, electronics and home furnishings.

Delivered merchandise to customers - ie: dishwashers, washing machines, dryers, refridge

and various home

home furnishing.

Processed final sales slips after completion of order.

Maintained delivery equipment.

Prior employment history available upon request.

Education

High School Graduate

Completion of various On-Site Training Sessions - El Monte RV Sales & Rents.

References available upon request



Contact this candidate