Sales Management

Carlo Afuang

**** *. ******** 773-***-**** *****.******@*****.***

OBJECTIVE MBA graduate seeking a career opportunity as an Account Coordinator where I can provide support to an

organization using my expertise in client satisfaction, project completion and account management to all

levels of customers.

EDUCATION

KELLER GRADUATE SCHOOL OF MANAGEMENT Obtained: JUNE 2014 Chicago, IL

Master of Business Administration

Concentration: Project Management

Accelerated Coursework: Accounting, Finance, Statistics, Human Resources, Project Management

INVESTMENT BANKING INSTITUTE JANUARY 2013 Chicago, IL

Financial Education

Coursework: Advanced Financial Modeling, Investment Valuations

DEVRY UNIVERSITY Obtained: OCTOBER 2003 Chicago, IL

Bachelor of Science in Business Administration

Coursework: Business Management, Business Ethics, Database Management

EXPERIENCE

Levy Restaurants GUEST RELATIONS COORDINATOR JULY 2008- CURRENT

Manages selling, marketing, and organizing food and beverage catering for premium suites in large venues while

retaining customers

Refining business systems in developing, updating, recreating all menu options on a company global scale seasonally

Communication management with onsite Levy teams and NFL, MLB, NBA, MLS clients

Working and influencing in a team-oriented environment assisting and overlooking Levy sites nationwide

Contract management of suite holder information, generating invoices, estimated total sales and pricing

Analysis and communicating in project business system upgrade tied to financial reporting, customer information, and

information data for the analytics business segment

Coordinating and helped in business system website project creation

Self-managed time and productivity to maximize sales and meet hard-line deadlines

Training and development in communication management, alcohol and responsibility certified, sales management

Manages high volume email, high volume phone calls, seasonal conference calls with onsite locations, staff meetings,

department briefings

Hyatt Place GALLERY HOST NOVEMBER 2011- MARCH 2012

Part time position selling, booking, confirming, and checking in guests regarding hotel reservations

Kitchen duties included prepping of breakfast, prepping guest requests on demand

Team environment providing optimal service in hotel guests’ needs and requests

Administered cash handling and inventory records and files

Regulated time management and production to meet hotel standards and expectations

Sodexo MANAGER JUNE 2001- SEPTEMBER 2006

Ensured the stability of the site’s financial operations on the basis of the targets set by Director

Drive sales through budgeting food management, cash handling, and inventory ordering

Communicated with the clients regularly to establish and maintain a good bilateral relationship

Supervised the implementation of Sodexo quality standards at the operation site

Ensured the staff received correct and regularized trainings and materialize a considerable staff retention rate

Maintained up-to-date training record and any other administrative associated functions

TECHNICAL SKILLS

MS Office

MS Project

Oracle

Order Management System customer information/order entry

Contact this candidate