Customer Service Assistant

Ashton Roane

********@*****.*** 512-***-****(***4 E. Oltorf, Austin, Texas 78741 Apt#

3102

OBJECTIVE

To obtain a position utilizing my analytical and critical thinking

skills to manage an innovative and technologically advanced business

EDUCATION

Bachelor of Arts in Sociology, Southwestern University Georgetown,

Texas

SKILLS

Spanish (advanced proficiency); PC and Macintosh; Microsoft Word,

PowerPoint, Internet Explorer; SPSS, Excel

EXPERIENCE

Door Guy/Bouncer

October 2013- Current

Dizzy Rooster Bar

Austin, TX

. Check Guests ID's to ensure they are of drinking age

. Act a security/mediator when altercations occur in the bar

. Promote to guests on 6th street

Assistant Manager

October 2013- Current

Congress Avenue Kayaks

Austin, Tx

. Rent Kayaks and Paddle Boards to Public

. Provide instructions on how to kayak and paddle board for new guests

. Clean and Maintain Paddle Boards and Kayaks

. Provide excellent customer service to ensure a positive experience

Waiter/Server January

2012-April 2013

Mimi's Caf

Round Rock, Tx

. Communicated in an effective and efficient manner with guests and

coworkers to provide friendly service

. Entertained guests and provided them with what they needed to ensure a

positive dining experience

. Built long term positive relationships with guests to earn good

rapport

Freelance Painter

June 2012-July 2012

San

Antonio, Texas

. Painted lines and curbs of shopping center/ business parking lots

. Painted Business buildings in central San Antonio

Realtor Assistant May 2008 - August 2010

Phyllis Browning Real Estate

Company San Antonio, Texas

. Created and entered files on homes and properties into computer

programs

. Helped make sales by answering telephone to make appointments for

realtors

. Managed and Marketed documents, files and services for realtors

Construction Worker

Jun 2008-Jul 2008

AHUMC

Mexico City, Mexico

. Built House for family in Mexico City

. Installed roofing

. Re-concreted public park/playground

HONORS/ACTIVITIES

Special Olympics Volunteer, Spring 2011

Invisible Children (donor/advocate) 2008 - 2011

NCAA Division III Men's Soccer Team, Southwestern University, 2008 -

2009

Southwestern Honor Roll, 2009

Alamo Heights United Methodist Church Mission Trip to Mexico, Summer

2008

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