Customer Service High School
Resume:
Brandon Clark
Server, Bartender, Cook
Bird in Hand, PA
*******************@*****.*** - 717-***-****
l Hardworking Server who thrives under pressure and goes above and beyond to create
experiences.
l Skilled processor and back stockingwell -versed in warehouse operations, shipping and
Exceptional organizational skills and strong attention to detail.
WORK EXPERIENCE
Server, Bartender, Cook
Fulton Steamboat inn - Lancaster, PA - June 2009 to July 2014
l Answered telephone calls and responded to inquiries.
l Assigned patrons to tables suitable for their needs and according to rotation.
l Assisted in maintaining preparation and service areas in a sanitary condition
l Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods
l Cleaned and organized eating, service, and kitchen areas
l Responsible for the production and plating of desserts.
l Responsible for all garnishes for main courses, pasta, soups and potages.
l Ensured freshness of food and ingredients by checking for quality, keeping track of old
rotating stock
l Filled beverage and ice dispensers
l Greeted each customer with friendly eye contact
l Helped with preparation, set-up, and service for catering events
l Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling
l Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms
l Kept dining room and kitchen area clean by performing cleaning and laundry duties
l Kept ice bins filled
guest
new items, and
necessary
other
utensils
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Loaded trays with accessories
Performed other tasks as assigned by the sous chef or chef
Placed clean dishes, utensils, and cooking equipment in storage areas
Prepared food items
Stocked bar with beer, wine, liquor, and related supplies
Stocked service stations with items such as ice, napkins, and straws
Took food orders and relayed orders to kitchens or serving counters
Trained new employees
Turned or stirred foods to ensure even cooking
Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
Weighed and measured ingredients
Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
Cleaned work areas, equipment, utensils, dishes, and silverware
Managed guest checks, collected cash and processed credit cards
Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and
Observed and tested foods using methods such as tasting, smelling, or piercing them with
Provided excellent customer service
Re-filled individual condiment containers on each table
Served wine, and bottled or draft beer
Consistently offered professional, friendly and engaging service.
Shipping and Recieving - Lancaster, PA - March 2012 to March 2014
l Contacted customers prior to delivery to confirm and coordinate delivery times.
l Unloaded shipment every morning from truck
l Unwrapped, priced, censored new material
l Created room in the back to back stock new material
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l Completed all documentation neatly and accurately.
l Worked overnight shifts during peak periods.
l Completed and submitted all necessary logs and paperwork on a daily basis.
l Kept the warehouse and associated outside areas neat and clean at all times.
l Completed all necessary paperwork using neat and legible handwriting.
EDUCATION
High school diploma
Conestoga Valley High School
2012
ADDITIONAL INFORMATION
Skills
l Organized and efficient server l Quality assurance
l Quick problem solver l Quality inspection
l Committed team player l Troubleshooting
l High energy l Deadline-driven
l Flexible schedule capability l Material handling
l Cash handling expert l Team leader
l Hard working and self-motivated
l Organized
l Fast learner
Contact this candidate