Customer Service Sales

Quinn Street

Hard worker, student, caring, dependent, leadership

Brooklyn, NY

***********@*****.*** - 929-***-****

Management,stock,overnight,day shift

WORK EXPERIENCE

assistant manager

Deals - Brooklyn, NY - April 2014 to Present

Responsibilities

I stocked shelves,I manage a team of 12 on a nightly basis.I follow planograms and give my insight on

how to make this store more productive.to make sure the store is clean at all times for the liking of the

customers,Working overnight stock and freight.

Accomplishments

i kept a hard working environment but still working safe and fun,stopping theft at any cost without laying a hand

on anyone and still maintaining safety,working hard on Mastering the deals environment.

Skills Used

usage of a hand jack,ability to organize Stockroom,ability to keep a clean and comfortable environment,able

to talk to various amounts of people At their level.

Team leader/supervisor

Fresh Direct - Queens, NY - February 2012 to May 2014

Responsibilities

preparing and getting ready the cart for the employees,managing scheduling and On clock timing of my

roster,making sure all employees are working at all times if not on break.being very aware of any theft from

any of the employees.

Accomplishments

mastering a new work environment,gaining the experience necessary of becoming a Great manager,learning

how to deal with different ethnicities and different cultural backgrounds.

Skills Used

adapting to different communication barriers,working the computer for scheduling and time fixing,and

demonstrating patience when the communication barriers become a problem.

shift manger

Fed Ex - Queens, NY - October 2010 to May 2012

responsibilities

In charge of managing everybody's time,filling in whenever a person calls out,trying to get the best out of staff

by motivating them in different ways.

accomplishment

mastering the package handler and management of a FedEx environment.

Assistant

H.A.T.S - Brooklyn, NY - February 2009 to February 2010

Responsibilities

Provided and maintained outstanding customer service,while filing papers accurately and efficiently in

alphabetical order.

Accomplishments

made work load's easier,made a fun environment and doing so safely.

Skills Used

Greeted patients entering location,as well as resolved customer complaints,problems,and assist people by

having them wait to be seen.

Answer customers' question and provided information either over the phone or face to face on their

doctor,nurse,policies or any information they need answer.

Entered and searched up patients data through computer,using excel and Microsoft word

Sales Associate

Vital Health Food Store - Queens, NY - January 2008 to February 2009

Responsibilities

Greeted customers and ascertained what each customer wants or needs.

Accomplishments

learn how to help people from all ages,stock items on shelves and replenish shelves fast.

Skills Used

Opened and closed cash registers,performing task such as counting money,separating charge slips,coupons

and vouchers.balancing cash drawers,and making deposits.

Maintained records related to sales.

Watched for and recognized security risks and thefts,and knew how to prevent or handle these situations.

Recommended,selected,and helped locate or obtain merchandise based on customs needs and desires.

Answered questions regarding the store and its merchandise.

described merchandise and explained use,operation,and care of merchandise to customers.

Ticketed,arranged and displayed merchandise to promote sales.

Stock shelves to compilation.

EDUCATION

bachelors in psychology of Criminal Minds

New York University - Brooklyn, NY

2007 to 2010

Brooklyn tech hs - Brooklyn, NY

2003 to 2006

SKILLS

Team leader/management, Diligent proactive and all work Areas, Reliable, Dependable,

ADDITIONAL INFORMATION

I'm a great listener, I handle task very well, I'm Great handling Responsibilities. A awesome team leader/

management.

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