Artist

Athena Estrada

**** ****** **** **

Austin, Tx **745

512-***-****

********@*****.***

Education

May 2011 - University of Texas Austin,

BA: Studio Art

Additional Skills

* Ability to Learn Quickly

* Work very well with others in a team environment as well as

working well with little or no supervision

* Excellent Customer Service skills, both in person and on

telephone.

* Computer Programs Include: Word, Excel, Spreadsheet, Photoshop,

Illustrator, Final Cut, Manga Studio

Experience

5/2014 - Current Sew'N'Sew- Mechanic

Diagnose, clean, oil and repair sewing machines of all makes and models.

Answer phones, customer pick-up and delivery and accepting payments.

4/2013 - Current Avon - Representative

Helping women feel beautiful with strong customer support, parties, and

personal service.

10/2012 - 5/2014 Chase Bank - San Antonio - Business Telephone Banker

Resolve issues any customer may have concerning their personal and business

accounts, loans, lines of credit, IRAs, tax filing, and online/mobile

banking. Diligent and efficient with all banking resolutions and navigate a

customer from a sour temperament to a better one by the end of the call.

5/2013 - 3/2014 Have Tools Will Travel - Executive

Assistant

Create appointments, schedule employees, answer phones and emails. Assist

customers with any concerns or questions, ensuring quality service and

professionalism.

8/2010 - 8/2012 Polkadots Cupcake Factory - Austin,TX - Customer

Service/Pastry Artist

Manage the majority of the customer orders on both phone and at counter.

Create custom gourmet cakes and assorted treats for large array of

clientele, along with handling any concerns or unsatisfied customers by

creating resolutions that benefit both customer and business.

8/2011 - 8/2012 (part time) Lucy Skyrocket Hair Salon - Austin,TX -

Organizer

Organize all receipts from the weekly business in preparation for record

keeping. Organize all supplies and stocks.

9/2011 - 8/2012 (part time) All Saints Episcopal Church - Austin,TX

- Children's Chaplain

Teach Sunday school hymns and gospel to young child age range of 3- 8 years

old. Ensure safety and well-being of children during morning services for

the adult congregation.

7/2008 - 8/2008 (Seasonal) Half Price Books - Dallas, TX - Cashier/Sales

Assisted customers with sales, work cash register, managed phones, and

restocked shelves. Work closely with customer to ensure utmost satisfaction

in filling requests and a quality experience.

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