Dana Eagle
Haines City, FL **844
PH-407-***-****
**********@*****.***
Core Attributes
Experienced Office Manager and Executive Administrator with over 8 years of working as
Human Resources. Comprehensive background in employee relations, benefits, payroll,
recruiting, data entry, scheduling, planning,confidentiality and preparing legal documents and
contracts.
Experience
Control Laser Corporation 01/2001 to 04/2014
Office Manager / Human Resources 01/2004 to 04/2014
• Office Manager
• Manage all incoming correspondence and distributed to upper management.
• Assign tasks and manage 5 administrators for various departments to make sure
the business ran smoothly.
• Organize legal documentation for legal disputes or depositions.
• Responsible for making travel arrangements for General Manager and for
approving travel arrangements for 6 Field Service Techs and 7 Salesmen based on
travel policy.
• Sales and marketing liaison for a sales force of 7 Salesmen.
• Create expense reports for General Manager and reconciled his corporate expense
card,
• Helped to maintain budget reports and held monthly meeting with accounting and
department heads to help keep all departments on track.
• Perform several financial reporting tasks to show our monthly and quarterly
growth for the accounting department and General Manager.
• Reviewed10-15 + manufacturing job orders per month to ensure material costs
remain at 40% and investigate any discrepancies.
• Worked with Accounting department to help with customer collections, invoice
coding, PO/invoice reconciling and AP entry into ERP system.
• Human Resources
• Assist with team building to maintain organizational culture and morale.
• Responsible for payroll approval and entry into our payroll system for 55
employees.
• Performed Employee Performance Improvement.
• Provide input and helping to conduct annual employee review process to manage
performance merit increases.
• Resolve employee disputes through proactive communication.
• Administer compensation, benefits, performance management systems and safety
programs for 55 employees.
• Responsible for solving understaffing issues, disputes, employee terminations and
disciplinary procedures.
• Maintain over 55 employee personnel files.
• Maintained H1B Visa/ Green Card filing for 6 employees.
• Attended 5 Unemployment disputes.
Executive Administrator 04/2003 to 04/2014
• Increased General Manager’s efficiency by reading, researching, and routing
correspondence; drafting letters and documents; collecting and analyzing
information; initiating telecommunications.
• Maintain General Manager’s appointment schedule by planning and scheduling
meetings, conferences, teleconferences, and travel.
• Represent the General Manager by attending meetings in his absence.
• Maintain customer and operations confidentiality.
• Assigning work to a clerical staff of 6 administrators; following up on results.
• Collect and analyze information to prepare reports.
• Maintain office supplies inventory by checking stock to determine inventory
level; anticipate needed supplies; evaluate new office products; place and expedite
orders for supplies when needed.
• File and retrieve corporate documents, records, and reports.
• Read and analyze incoming memos, submissions, and reports in order to
determine significance and distribution.
• Coordinate and direct office services, such as records and budget preparation,
personnel, and housekeeping in order to aid executives.
• Set up and oversee administrative policies and procedures for offices and/or
organizations.
Engineering Administrator 02/2002 to 04/2014
• Maintain engineering files for current and past manufacturing jobs.
• Complete reports on shortages for manufacturing jobs.
• Schedule and maintain vendor appointments for engineers.
• Compile material requisitions and get proper approvals.
• Enter material requisitions into ERP system for purchasing.
• Research new vendors.
• Research pricing for non-standard and specialty parts.
• Maintain manufacturing work orders and investigate material overage.
Purchasing Assistant 01/2001 to
02/2002
• Liaison between vendors and accounting to insure prompt payments to vendors.
• Maintain all purchasing files.
• Assist the shipping department in the packaging and shipment of products if
shipping manager was out.
• Negotiate prices with vendors regarding wholesale billing and marketing
procedures.
• Expedite orders to make sure deliveries were on schedule.
• Maintain over 500 purchasing files.
• Enter all purchase orders into Mapics/AS400 system.
• Responsible for inventory and office supply purchases.
• Maintain Returned Material Authorization (RMA) system and worked to get
customer repairs completed quickly.
• Complete and mailed bill, contracts, policies, invoices and checks to vendors.
Skills
Recruitment / Staffing
Employee Administration - Medical, Dental, Vision, 401K, Vacation/PTO
Preparation, approval and submittal of payroll for 55 employees for process through our Payroll
system
Employee coaching
Visa/Green cards
New Hire/ Terminations
Records Maintenance- Personnel files, legal documentation, engineering files
Purchasing and Expediting
Multi-Line Phones
Travel
Data Entry
All standard office equipment-fax, copier, scanner, paging system, commercial printer
Computer
Infor/Syteline – Expert Level
MAPICS/AS400 – Expert Level
Microsoft Office- Excel, Word, Power Point - Expert Level
References
Greg Anderson
President- Control Laser Corporation-No longer with company-2014
Supervisor- 2003-2014
***********@***.**.***
Tom Knowles
VP/ Head of Engineering- Control Laser Corporation
Supervisor- 2002-2014
***.******@************.***
Rosa Martinez
Head of Finance- Control Laser Corporation
Co-Worker- 2012-2014
****.********@************.***
Jean Pierre Alarcon
Field Service Manager- Control Laser Corporation- No longer at this company.
Co-Worker- 2001-2012