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Customer Service Supervisor

Location:
Baton Rouge, LA
Posted:
September 10, 2014

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Resume:

Melissa Ott Longino

**** ******** ***** • Baton Rouge • Louisiana • 70816

Cell • 504-***-****

Objective

To obtain a challenging and rewarding position with an organization that allows me the opportunity for advancement.

Qualifications

• Exceptional versatility and adaptability.

• Dedication and drive as a hard-working individual; works well independently or on a team.

• Energetic self-starter with strong communication skills; ability to manage multiple tasks in a pressured environment.

• Ability to achieve immediate and long-term goals and meet operational deadlines.

Education

Belle Chasse High School – Graduated 1984 General Studies

Professional Profile

COMPUTER SKILLS

• Proficient in using personal computer skills in such programs as Internet Explorer, Microsoft Windows, Microsoft Word, Microsoft Excel, Quicken

Employment

Quality Transport 11/05/13-07/14/14

5050 Robique Road

Baton Rouge, LA 70812

Darryl Dunn-Supervisor-225-***-****

Dispatcher

Duties included but not limited to; Daily operations and communications with drivers and customers, Data entry using TMW Systems all orders/loads and updating all orders and loads as needed, Billing on TMW Systems, Assist drivers with any issues including maintenance, Daily spread sheets and charts, Heavy telephones and emails, Setup loading and unloading appointments for drivers, Servicing of fuel and diesel for Valero stores using Fuel Management Program, which included daily readings and monitoring for each store, Trailers and products for tanker prepped for the next loads, Trained on AS400 Program, Excel and People net.

Acme Truck Lines 11/01/08-12/31/12

1702 Engineers Road

Belle Chasse, LA 70037

Monica Meaux – Supervisor – 504-***-****

Chief Dispatcher

Duties included but not limited to; Dispatching, Billing, Customer Service, Specializing in Over-Sized Loads, Ordering Permits and all other duties involving dispatching.

Dupre Transportation 10/01/07-09/30/08

201 Energy Parkway

Lafayette, LA 70508

Dispatcher for Dow Chemical Latex Division

Barbara Louis – Supervisor – 225-***-****

Duties included; tanker inventory, checking in empty tanks and checking out full tank; customer service and heavy telephones

Acme Truck Lines 02/01/03-07/31/05

1702 Engineers Road

Belle Chasse, LA 70037

Linda O’Keefe – Supervisor – 504-***-****

Chief Dispatcher

Duties included but not limited to; Dispatching, Billing, Customer Service, Specializing in Over-Sized Loads, Ordering Permits and all other duties involving dispatching.

References

Vanessa Carlisle – 504-***-****

Paula Rivere – 601-***-****

Charlotte Varnado – 225-***-****



Contact this candidate