Customer Service High School
Resume:
Tiffany A. Buchanan
Providence, RI 02907 *************@*****.***
PROFILE
Resourceful, highly motivated, organized, punctual individual with extensive experience in customer service. Detail
oriented, a true team player with specialized skills in active listening and situational adaptability. Familiar with and
trained in culinary arts procedures and protocol.
EXPERIENCE
First Years Learning Center, Cranston, RI Teacher’s Aide 2013-2014
Provide extra assistance to students with special needs, such as non-English-speaking students or
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those with physical and mental disabilities.
Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field
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trips.
Tutor and assist children individually or in small groups to help them master assignments and to
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reinforce learning concepts presented by teachers.
Enforce administration policies and rules governing students.
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Instruct and monitor students in the use and care of equipment and materials to prevent injuries
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and damage.
Observe students' performance, and record relevant data to assess progress.
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Present subject matter to students under the direction and guidance of teachers, using lectures,
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discussions, or supervised role-playing methods.
Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
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Organize and supervise games and other recreational activities to promote physical, mental, and
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social development.
Wal-Mart - Providence, RI Cashier 2011-2013
• Check to insure that appropriate changes were made to resolve problems and accurately
process and ring orders.
• Answer customers questions, and provide information on products and or policies
• Receive payments by cash, check, credit card, store credit, and debits
• Count money in cash drawer at beginning and end of shifts
• Contact customers to respond to inquiries and to notify them of claim investigation or any
plan adjustments
Wendy’s - Warwick, RI Cashier 2007-2009
• Received payment by cash,check,credit cards and change due to customers
• Issued receipts, refunds and credits
• Assisted and greeted customers answered any questions concerns or comment as the entered the
establishment.
• Maintained a clean safe and friendly environment, while moping stocking shelves and marked prices on
shelved items
Tiffany A. Buchanan
325 Niagara St. Apt#3g 401-585-
3647
Providence, RI 02907 *************@*****.***
Price Rite - Providence, RI Seafood Clerk 2008-2009
• Use knives, cleavers, meat saws and or any other equipment to perform meat cutting
• Cleaned and sanitized all utensils at the beginning and ending of every use and familiar with the fi-
fo technique.
• Inspected all meat and products for defects bruises or blemishes then inventoried them in proper
location
• Processed parts into cuts that are/is ready for retail use, cleaned and sanitized all areas at the
beginning and ending of shift
Marketing Unlimited - Brewer, ME Telemarketer 2006
• Delivered prepared sales while reading from scripts, described products and or services to persuade
potential customers/buyers to purchase and produce product.
• Recorded personal information for customer safety and accurately process orders
• Answered telephone calls from potential customers who have been solicited through
advertisements.
Applebee’s - Brewer, ME Prep cook 2006
• Inspected and cleaned areas and all equipment used to prepare meals to insure safe and sanitary
food and beverage practices.
• Stored and cooked food at correct temperatures to ensure freshness and replenish items to ensure
the quality of the product
• Baked roasted broiled etc...Meats, fish vegetables and other food at proper temperature to insure
quality and freshness
• Observed and tested food to ensure sufficient cooking Using methods such as tasting, smelling and
piercing them with utensils
EDUCATION
Genesis Center, Providence, RI
Culinary Arts Training Program 2014
Thirteen week program centering on proper food techniques and preparation
SERV SAFE Certification 9/3/2014
Jewish Community Center, Providence, RI 2014
Seven week internship for enhancement of culinary training
Limestone High School – Limestone, ME 2006
High school diploma GPA-3.36
Penobscot Job Core Academy 2004-2005
Level 1- pantry cook
Level 2- station cook
VOLUNTEER
United Way – Cook/Server Bangor, ME
Greeted, served and prepared all meals at charity fundraisers whose purpose was to retain children’s after school
activities programming in the Bangor area
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