Customer Service High School

Tiffany A. Buchanan

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Providence, RI 02907 acfu8m@r.postjobfree.com

PROFILE

Resourceful, highly motivated, organized, punctual individual with extensive experience in customer service. Detail

oriented, a true team player with specialized skills in active listening and situational adaptability. Familiar with and

trained in culinary arts procedures and protocol.

EXPERIENCE

First Years Learning Center, Cranston, RI Teacher’s Aide 2013-2014

Provide extra assistance to students with special needs, such as non-English-speaking students or

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those with physical and mental disabilities.

Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field

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trips.

Tutor and assist children individually or in small groups to help them master assignments and to

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reinforce learning concepts presented by teachers.

Enforce administration policies and rules governing students.

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Instruct and monitor students in the use and care of equipment and materials to prevent injuries

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and damage.

Observe students' performance, and record relevant data to assess progress.

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Present subject matter to students under the direction and guidance of teachers, using lectures,

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discussions, or supervised role-playing methods.

Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.

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Organize and supervise games and other recreational activities to promote physical, mental, and

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social development.

Wal-Mart - Providence, RI Cashier 2011-2013

• Check to insure that appropriate changes were made to resolve problems and accurately

process and ring orders.

• Answer customers questions, and provide information on products and or policies

• Receive payments by cash, check, credit card, store credit, and debits

• Count money in cash drawer at beginning and end of shifts

• Contact customers to respond to inquiries and to notify them of claim investigation or any

plan adjustments

Wendy’s - Warwick, RI Cashier 2007-2009

• Received payment by cash,check,credit cards and change due to customers

• Issued receipts, refunds and credits

• Assisted and greeted customers answered any questions concerns or comment as the entered the

establishment.

• Maintained a clean safe and friendly environment, while moping stocking shelves and marked prices on

shelved items

Tiffany A. Buchanan

325 Niagara St. Apt#3g 401-585-

3647

Providence, RI 02907 acfu8m@r.postjobfree.com

Price Rite - Providence, RI Seafood Clerk 2008-2009

• Use knives, cleavers, meat saws and or any other equipment to perform meat cutting

• Cleaned and sanitized all utensils at the beginning and ending of every use and familiar with the fi-

fo technique.

• Inspected all meat and products for defects bruises or blemishes then inventoried them in proper

location

• Processed parts into cuts that are/is ready for retail use, cleaned and sanitized all areas at the

beginning and ending of shift

Marketing Unlimited - Brewer, ME Telemarketer 2006

• Delivered prepared sales while reading from scripts, described products and or services to persuade

potential customers/buyers to purchase and produce product.

• Recorded personal information for customer safety and accurately process orders

• Answered telephone calls from potential customers who have been solicited through

advertisements.

Applebee’s - Brewer, ME Prep cook 2006

• Inspected and cleaned areas and all equipment used to prepare meals to insure safe and sanitary

food and beverage practices.

• Stored and cooked food at correct temperatures to ensure freshness and replenish items to ensure

the quality of the product

• Baked roasted broiled etc...Meats, fish vegetables and other food at proper temperature to insure

quality and freshness

• Observed and tested food to ensure sufficient cooking Using methods such as tasting, smelling and

piercing them with utensils

EDUCATION

Genesis Center, Providence, RI

Culinary Arts Training Program 2014

Thirteen week program centering on proper food techniques and preparation

SERV SAFE Certification 9/3/2014

Jewish Community Center, Providence, RI 2014

Seven week internship for enhancement of culinary training

Limestone High School – Limestone, ME 2006

High school diploma GPA-3.36

Penobscot Job Core Academy 2004-2005

Level 1- pantry cook

Level 2- station cook

VOLUNTEER

United Way – Cook/Server Bangor, ME

Greeted, served and prepared all meals at charity fundraisers whose purpose was to retain children’s after school

activities programming in the Bangor area

Contact this candidate