Customer Service Representative

Sarah Moreno

Lansing, MI

****************@*******.*** - 517-***-****

WORK EXPERIENCE

Customer Service Representative

Plato's Closet - East Lansing, MI - March 2014 to August 2014

Responsibilities

Greeted customers, maintained inventory levels, purchased items from customers, run cash register, assisted

customer with any need

Accomplishments

I was promoted quickly and was employee of the week

Skills Used

Customer service

Listening skills

Communication skills

Patient

Time management

Self motivated

Up keep of current polices

Dog Groomer

PetSmart - Okemos, MI - June 2012 to December 2013

-Groom Dogs according to Pet Parents desired Package and for the health of the dog.

- Comforted Dogs and looked for Signs of stress

- Reminder Calls to Pet Parents

- Kept salon clean and organized

- Marketed products and packages we offered

- Sale Packages that best fit customers needs

- Sale products that benefit customers

- Sale training classes to help with Dog's behavior

Assistant Teacher

Apostles Day School - Coppell, TX - June 2011 to January 2012

- Watched Children on Daily Basis

- Advanced Children's basic knowledge

- Created teachings and activities

- organized room and filed paperwork

- communicated with parents and resolved issues they had

Office Assistant/Receptionist

Peak Capital Financial - Coppell, TX - June 2009 to October 2010

- Managed daily office operations and maintenance of equipment

- Maintained accurate records for all business supplies

- Answered phone calls and transferred to desired location

- Organized storage rooms for easy use

- Organized and distributed mail

- Created paperwork, processed paperwork, and put into computer

- Filled all paperwork and created files for clients

EDUCATION

High School Diploma

Ashworth College Online

2010

ADDITIONAL INFORMATION

SKILLS

Dog Groomer

• Organizational Skills

• Marketing products

• Selling packages

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