Quality/Business
Resume:
Joseph M. Lojacono
Grand Island, NY 14072
***********@*****.***
Professional Summary
Quality Professional with 25 years in roles including Quality Engineer,
Quality Manager, Supplier Quality Engineer, and SQC Auditor. Drive
improvements in processes by determining root causes and initiating
corrective actions.
Industry Experience:
Automotive, Rubber/Tire, Pressure Vessels/Heat Exchangers, Bridge,
Pharmaceutical, Toys
Areas of Expertise:
. Quality Systems (ISO 9001, TS 16949, 13485, 14001) .
Root Cause Analysis
. Supplier/Internal/External Audits
. Quality Documentation
. Corrective/Preventive Actions
. Regulatory Compliance
. Process Improvement
. Lean Six Sigma
Professional Experience
Fresenius-Kabi, Grand Island, New York
2013 - 2014
Healthcare firm focused on pharmaceuticals & medical devices used to care
for critically and chronically ill patients.
Investigative Writer
Performed investigation of process deviations and customer complaints,
determined root cause, and initiated corrective/preventive actions.
Provided proactive corrections, based on trends, to minimize the potential
for repeat incidents that may lead to, or result in, the issuance of
Product Discards, Field Actions, or Recalls.
Member of Quality Improvement Team (QIT); successfully reduced repeat
occurrences, 2013 - 2014.
Reduced deviations by 50%, via effective root cause analysis,
corrective/preventive actions.
Received positive verbal feedback from co-workers, both within, and outside
department, regarding accurate, and on-time closure of assigned deviations.
Recognized for completion of investigations within assigned time frames.
Precision Plus Vacuum Parts (BOC Edwards), Sanborn, New York
2012 - 2013
The largest independent manufacturer of vacuum pump replacement parts in
the world.
Supplier Quality Engineer
Provided timely response to customer nonconformances, applying effective
corrective/preventive actions, and supplier audits. Supervised Quality
Inspector and oversaw inspection of suspect material, return material
authorizations, calibration schedule. Made recommendations for process
improvement.
Assisted Quality/Engineering Manager in implementation of the Quality
Management System (ISO 9001).
Received positive feedback from customers, regarding prompt, accurate
responses, to nonconformances.
Recognized for initiating packaging/labelling improvements for our parent
company (BOC Edwards).
Created detailed master calibration schedule; coordinated all calibration
of equipment.
RJ Watson, Amherst, New York
2010 - 2012
World-wide designer, manufacturer, and supplier of bridge bearings.
Quality Assurance Manager
Created/maintained Quality Management System. Handled internal/suppler
audits, applied corrective/preventive actions to customer nonconformances,
sent documentation packages to customers, coordinated 3rd party inspections
of fabricated material, reviewed incoming material certifications,
supervised Certified Welding Inspector, conducted audits/inspection of
supplier material, and completed special projects.
Recognized by President for implementing highly successful Quality
Management System.
Effectively revised/re-wrote Quality Manual and revised all controlled
documents, and quality forms.
Created detailed inspection and test plans for each project, including
applicable requirements, regulations.
Effectively and accurately addressed customer nonconformances documented in
external audits.
Joseph M. Lojacono Page 2
Professional Experience (continued)
Quality Inspection Services, Inc. (QISI), Buffalo, New York
2008 - 2009
Provider of quality control and safety inspections throughout the country.
Quality Engineer
Ensured Field Technicians were current on non-destructive personal
certifications, nonconformances/corrective actions across North American
facilities. Wrote/enhanced Quality manuals, Standard Operating Procedures,
and Work Instructions and coordinated Master Calibration Schedule (across
all North American facilities).
Reduced nonconformances by 80% within a 6 month period.
Successfully addressed all findings/observations of external audits.
Transformed Depew, NY facility to perform as a first class Quality
facility.
Cameron Compression Systems, Buffalo, New York
2006 - 2008
Provider of flow equipment products, systems, and services to world-wide
oil, gas, and process industries.
Quality Engineer
Performed all quality-related duties for contract-specific, custom
compressor units. Created inspection and test plans, closed
nonconformances, applied effective corrective/preventive actions, detailed
dossier packages, coordinated 3rd party inspections, internal audits, and
pre-shipment inspections.
2007 Focus Award Winner for 94% reduction of contract-specific
nonconformances, in less than 3 months.
Consistently achieved highest performance ratings in critical areas
including, judgment & decision making, communication, initiative,
resilience, flexibility and problem solving.
Recognized for creation of comprehensive Quality Dossiers and Manuals to
customer specifications.
Airtek, Lancaster, New York
2004 - 2005
Global manufacturer of high quality, compressed air treatment systems.
Quality Control Manager
Managed all aspects of the Quality Management System; managed 5 Quality
Inspectors, and worked with Suppliers to ensure that they were providing
Quality material. Partnered with management to facilitate/discuss Quality
initiatives, and review trends related to nonconformances.
Designed packaging requirements for compressor units, resulting in dramatic
decrease in warranty costs.
Investigated recurring defects and developed corrective action, generating
substantial improvements in unit functionality and eliminating costly
problem trends.
Designated by President/executive management to spearhead business critical
special projects.
Goodyear Dunlop Tire Corporation, Tonawanda, New York
1997 - 2003
Number 1 tire-maker in North/Latin America.
Statistical Quality Control Auditor (1999 - 2003)
Laboratory Technician (1997 - 1999)
Education
State University of New York College at Buffalo, Buffalo, New York
BS - Business Studies
Training/Development
Authoring Effective Investigations, Corrective Actions Aseptic
Training
Practical Vacuum Technology Certificate
Welder Training
Blueprint Reading Certificate
Green Belt I, II, & III
Contact this candidate