Phlebotomist
Resume:
MORGAN NAYTRICE ROBINSON
Houston, Tx 77065
************@*****.***
Professional Summary
Experienced self-motivated serviced-focused Phlebotomist Team Lead/Supervisor seeking employment. Detailed-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks. Demonstrated history of high quality patient care and medical team management across a variety of specialties. Highlighted leadership qualities and the ability to work with individuals from varying backgrounds, while promoting team values. Driven partner eager for professional growth, increased responsibility, and the opportunity to apply extensive experience in a challenging environment. As a Phlebotomist, I will utilize my interpersonal skills, experience and education to work in a team oriented environment dedicated to optimal resident outcomes and staff professional development.
Summary of Qualifications
As Team Lead/ Supervisor, provided professional and courteous communication with patients and family efficiently and effectively in person and via phone. Demonstrate ability to remain calm and levelheaded in high-pressure situations. Perform all duties positively, professionally and with dedication to provide high quality patient care. First Aide/CPR, patient in-take and discharge assessments, obtain medical histories.
Professional Experience
Over 2 years as a Phlebotomist Team Lead/ Supervisor, displaying excellent leadership skills, which include prioritizing, organizing, and managing client care. Identify learning needs, develop individualized teaching plan, and implement teaching methods to meet client/staff needs. Identify multi-system problems impacting care. Apply and change strategies to achieve goals. Identify activities to improve health care delivery. HIPPA, CLIA, and OSHA compliance. Delegate assignments that are within my legal parameters and adhere to professional procedures.
Education
Certification, Phlebotomy
Delta School of Business & Technology, Lake Charles, La
Started February 2012 - Graduated June 2012
Clinical Training, LabCorp
Orange, TX 77630 Tel: 409-***-****
Started May 2012 - Finished August 2012
License
NCCT Certification License
Date Certified: September 25th 2012
National Certified Phlebotomy Technician
Employment History
Supervisor - Market Basket, Lake Charles, LA
Duties: (April 2005 – August 2008) Promoted to Head supervisor in April 2006, made sure all tills and currency was accounted for, kept track of inventory and merchandise, delivered fast and friendly customer service, open and close store (key holder), kept front in clean and neat, and help customers load items in car, answered any questions and solved any problems that employees needed resolved, conducted interviews as well as deciding terminations.
Phlebotomist Team Lead - Memorial Heights, Houston, TX
Duties: (August 2012 – May 2013) ensured that the process of drawing blood was performed according to safety and compliance standards, also made sure that the proper equipment was in place for the drawing of blood, verified and recorded patient or donor identification, took vital signs and was available to quell patient fear of the procedure, conducted problem solving and staff development on a daily basis, performed Influenza/Pneumonia vaccinations, as well as occult cultures, urinalysis, pregnancy and drug test, and over 100 venipuncture’s a day, LabCorp and Quest knowledge.
Phlebotomist Team Lead - 1960 Family Practice PA, Houston, TX
Duties: (June 2013 - December 2013) Worked in emergency room and back office lab, performed over 160 venipuncture’s and over 50 capillaries in a day, traveled to and over saw three locations to direct, supervise, and coordinate the activities of all phlebotomists, gave vaccinations, performed diagnostic and therapeutic laboratory procedures, handle biohazards, frozen, and refrigerated specimens, bagged all specimens in a timely manner knowledge of working and running CBC, A1C, and Lipids machines. Experienced in pulling up insurance and patient information, clinical modules, the use of patient/specimen labels, editing, print, and type requisitions.
Phlebotomist – Methodist Hospital, Houston, TX
Duties: (April 2014 – August 2014) provided excellent patient services, working in Methodist Medical Laboratory and also in LabCorp and Quest Laboratory. Ensuring that patients are satisfied and well taken care of. Responsible for pulling patient demographic and personal information and protecting there privacy. Delivery and transporting blood between laboratories, as well as answering and returning phone calls to patients who were either concerned or missing information. Computer and switchboard savvy, as well as book keeping knowledge.
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