Administrative Assistant Customer Service

MONICA

EXPERIENCE

Mizado Cocina New Orleans LA 2013- Present

DAFFIN

Sales Agent / Cocktail Waitress / Host / Cash Out Lead

Toni Riales Photography Mobile AL 2011- 2013

Photographic Assistant/ Event Photographer

Photographed (in studio and on location) events, product and or people, for displays, signage,

promotional pieces, packaging, web, and all types of printed matter Exported, color

corrected/converted, retouched, and manipulated photographic images maintained studio

social media network Re-created, updated, and maintained toniriales.com website created

flyers and other marketing material Illustrated dry erase boards for new clients answered

phones and booked various shoots Maintained schedule and Shoot calendar Maintained

visual quality of front studio windows

Charlotte Russe Daphne AL 2011-2012

Lead Cashier/Key Holder

Supervised the sales floor ensuring key selling zones are covered, and followed all Loss

KNOWN FOR Prevention policies and procedures Opened and closed the store per company guidelines

Audited and approved register transactions Executed store merchandising and signage

Creativity

direction as well as displays and visual presentation and mannequins Provided product

Diligence

information regarding features, trends and styles of merchandise, current marketing campaigns,

Inventiveness

and in-store promotion Created window and merchandise displays

Displaying artistic ideas

Energetic MLK Avenue Redevelopment Corporation Mobile AL 2008 - 2011

Housing Assistant

Organized

Experienced in renting, buying, and selling properties Provided Clerical and Secretarial support

Reliable

Responded to inquires to housing availability and qualifications Toured properties with

Passionate

potential Home Buyers Processed and maintained, and prepared housing documents,

Team Player

contracts, Escrow Accounts, Title Reports, Land and Home Survey’s and Appraisals Created

Spreadsheets in Excel to calculate mortgage payments as well as Debt to Income Work Sheets

Read, understood and explained Credit Reports Photographed Events (Freedom School

2008 and Healthy Food- Healthy Living Garden installations 2009 and 2010) and both

commercial and residential properties

Cifial USA Atlanta GA 2006-2008

Administrative Assistant / Customer Service Representative

Conducted various accounting functions and processed invoices Promptly responded to

email and fax inquires about product information and/or Return Goods Authorizations

Answered a multi-line phone system and directed callers to requested sales representatives and

locations Created Multiple Spreadsheets and Entered Data using Excel Provided

administrative tasks Researched, entered and processed Return Goods Authorizations for

defective or unwanted items Addressed Customers questions and concerns regarding

product information and availability Organized, Processed, and Shipped Sales Literature and

updated Sales Binders to numerous representatives and dealers throughout the US

CONTACT

************@*****.*** EUDICATION

770-***-**** The University of South Alabama

http://mdaffin.carbonmade.com/about Perusing a Bachelor of Fine Arts Degree with a Dual Major in Graphic Design and

Photography

SKILLS

Mac Linux Windows Html iPhoto DSLR Canon and Nikon Adobe Photoshop

Illustrator InDesign LightRoom Office Suite 2008 (Excel, Access, Power Point, Word, and

Outlook)

PROFESSIONAL SKILLS

Photography Photo Manipulation Social Media Marketing Graphic Design Print Design

Advertisement Marketing Literature Web Design Illustration File Management Print

Media Property Management Customer Service

AWARDS

ADDY Award February 2013 Atlanta Ad Club Title: 7 Day Challenge Award: Bronze

Category Direct Marketing Credits: Marisa Daffin, Monica Daffin (Toni Riales Photography)

ADDY Award February 2013 Atlanta Ad Club Title: 7 Day Challenge Award: Bronze

Category Direct Marketing Credits: Marisa Daffin, Monica Daffin (Toni Riales Photography)

Contact this candidate