Customer Service Human Resources

ELIZABETH A. POWELL

**** ******* ***** ******, ** 77373 832-***-**** *********@****.***

Human Resources Executive Assistant

Detail oriented Human Resources Executive Assistant with experience handling the day to day

administration of company operations, including various human resources administrative programs and

procedures for employees as well as assisting with employee related issues. Experienced working with HR

Vice Presidents in the following areas: staff recruitment, hiring, employee relations and communications,

performance evaluations, payroll and benefits, salary adjustments and incentives. Excel at encouraging a

positive work environment that builds morale and increases productivity and retention. Committed to

ensuring adherence to company policies, programs, and practices. Highly organized professional with solid

expertise in analyzing data, resolving problems, and providing superb customer service to personnel.

AREAS OF EXPERTISE

Customer Service Office Management Team Leadership

Administrative Skills Calendar Management Document Management

Memos & Correspondence A Check Presentations & Reports

E verify Kronos Taleo

HUMAN RESOURCES EXPERIENCE

Managed the recruitment process: identifying vacancies, drafting job descriptions, posting job notices

on social and digital media sites, recruiting and interviewing qualified applicants, recommending and

selecting top candidates for hire

Conducted new employee orientation to foster positive attitude toward organizational objectives

Developed and executed the exit interview process

Responded to employee questions regarding benefits and compensation and resolved issues

Ensured compliance with federal and state laws as well as company policies and procedures

Conducted employee performance evaluations and recommended corrective action measures

Prepared and updated timesheets for employees

Managed the bi weekly payroll process, preparing and reviewing payroll forms

Developed and administered the departmental budget

Completed all daily, monthly and quarterly reports on time

ADMINISTRATIVE EXPERIENCE

Provide high level administrative support to the VP and HR department

Maintained the VP calendar includes setting appointments and conference calls

Handled making copies, sending faxes, and distributing all incoming and outgoing correspondence

Created PowerPoint presentations used for business development meetings

Arranged travel plans using Concur, prepared itineraries, and processed expense reports

Facilitate and assist with new hire orientations

CLIENT NAME Resume, Page 2

Reconcile monthly invoices for the HR department purchases

WORK HISTORY

Charming Charlie, Human Resources Executive Assistant, 2013 2014 (contract work)

Ascension Commercial Real Estate, Administrative Assistant 2009 2013

GFI MANAGEMENT, Human Resources Administrative, 2007 – 2009

AIMCO LLC, Administrative Assistant, 2004 – 2007

EDUCATION

Bachelor of Science in Management, University of Phoenix, Houston, TX

Courses: Human Resources Management, Business Administration

Contact this candidate