Accounting Technical Support

K atie Bauers

**** ******** **** *** ******, T N 37167 Phone 615-***-****

k ******@*******.***

Objective

To obtain a challenging full time opportunity with a company who can utilize my strengths,

educational background, and experience.

Education

University of Nebraska at Omaha, NE, B.S.B.A. 12/02, GPA 3.3, began Masters program in

M anagement Information Systems; Systems Overview & Design GPA 4.0

Achievements

• Strong and impressive general ledger accounting skills and background including

2 years of Public Accounting and I n te rnal Audit experience.

• Excellent technical Support skills used in inbound/outbound, e-mail, and CHAT to

d eliver client support solutions to customers.

• Ext remely P roficient in Great Plains, Solomon, Access, Excel, v lookup, Pivot

t ables, I n tegrated Logistics, Powerwa re, SAP Oracle, QuickBooks, Peachtree,

M i ntek, Logi, and other industry specific applications.

I ndependent Consulting Positions

Randstad Staffing

H &R Block/Mt. Juliet, T N

(01/2014-04/2014)

• Phones, assisting with client data and files, assembly and filing of tax returns, client

i nformation, client scheduling, answering client questions.

• Seasonal marketing, attending conventions and displays as needed.

Staff Accountant/Smyrna, TN

(06/2013-10/2013)

• Month End, general ledger work including Month End adjusting and reversing journal entries,

and inventory.

• A/R, A/R daily, weekly, and monthly reconciliation via Vantage accounting software and weekly

Excel payroll reconciliations from ADP to actual in Vantage, other miscellaneous

Duties as requested.

E xternal Auditor/Short Term project /CPA fi rm

(05/13-06/13)

• Reviewed client documents, conducting necessary financial tests based on Financial Statement

assertions, and follow-up analysis for various accounts including depreciation. Documented

changes and journal entries recommendations as needed.

• Reviewed assertions, included client minutes, letters and correspondence as needed to be

i ncluded in Final Audit review.

TRX Tax Alliance/Software Support Seasonal

(01/13-04/13)

Express Personnel/Murfreesboro, TN

• Provided customer services on inbound calls and TRX’s CHAT support by using web based

tools. Assisted clients with tax software technical support using t raining website materials and

used technical training skills for the TRX software support via search engines. Helped t rouble

shoot and problem solve client questions as needed and assisted with tax Form questions using

various software t raining applications.

Nashville Cont ract Work

Expresss Employement

(01/2012-12/2012)

• Administrative, spreadsheet, and general accounting duties for Cristie Cookie and Sara

Cannon Research. Used Excel, and general ledger, Oracle, and specialized ERP application.

Utilizing inventory scanners and devices for inventory at different various locations in the Nashville

a rea. Running and comparing inventory reports to actuals.

AppleOne/Nsoro

(09/2011-12/2011)

Accounting Analyst/Brentwood, TN

• Gathered data downloads for projects Reconciliations for the Revenue department at Nsoro

Communications (a subsidiary fi rm for AT&T).

• Helped to create and use pivot tables, macros and other excel functions to complete Job

reconciliations for over 1,000 jobs. Tracked specific Fixed Asset and other costs and compared

to budgeted amounts.

Aerotek/Communicationstechnology & Design I ncorp. (CTD I)

(1/2011-04/2011)

Financial Analyst/Nashville, TN

• Gathering data for reporting purposes. Running reports for P&L, excel &Pivot table work

u tilizing Oracle reporting, Logi, Mintek, and other various reporting applications as needed .

• Inventory tracking including obtaining backlog, In Progress, inventory receiving information,

and investigating and updating Inventory in Transit list. Improved overall inventory t racking

p rocesses within house programmer, and reviewed backlog data utilizing CTDI’s internal OLP

system.

Other Cont ract & Seasonal Work

H &R Block/Jackson Hewitt Tax Services

(01/2009-04/2010)

Tax Preparer/CSR/Omaha, NE

• Gathering, consulting, and problem solving with clients on best possible tax outcome for their

personal tax returns for 2009 by utilizing specific tax software and tax online t raining.

• Assisted with office set up, scheduling, assembly of tax returns and follow up on client

i nformation and payments. Keeping client files and backup for current and prior year.

P rocessing RAC’s, RAL’s, calculating refunds, and obtaining and discussing proper forms to be

f iled.

Kelly Services/Blue Cross Blue Shield

(12/2007-04/2008)

Accounting Analyst/Omaha, NE

• Duties included updating default data for vendors, setting general ledger accounts, reviewing

for accuracy of conversion from Oracle, testing new processes, researchers errors in conversion

g reat Plains from Oracle based application at Blue Cross Blue Shield.

• Utilizing Pivot tables and other analytical tools in analyzing relevant data in Month End

p rocedures and processes, in addition with improving data reporting processes.

Vertrue, I nc .

General Ledger Accounting, A/P, A/R/Omaha, NE

(03/2006-12/2006)

• Tracking, maintaining, and reporting weekly Membership Kit and self-mailer t racking by new,

renew, and reships. Preparation, of daily, weekly processor reconciliations by uploading from

data Warehouse Merchandise Activity Cube via Access and uploading from fiscal period

Cashbook in via Access Into the AR module.

• Responsible for journal entries and general ledger reconciliations for monthly, quarterly, and

year end closings as needed, (used Solomon-Cit rix accounting software); also providing

i nformation as needed to external Auditors.

Aureus Financial/Con Agra Foods

General Ledger Accounting, A/P, A/R/Omaha, NE

(12/2005-12/2006)

• Daily, Weekly, & Month End Reports for Donations department at Con Agra using Oracle, &

Excel, and SAP reporting module.General Ledger work, journal entries, back up documents,

and reporting for large company.Month End reconciliations, running reports and table work for

Donations department at Con Agra.

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