Customer Service Sales

Jasmine Pobre

***** **** **** ***** ***** • Walnut, CA 91789 • 909-***-**** • *******.*****@*****.***

Education Bachelor of Science in Health Science with an emphasis in Community Health March 2012

California State University of Los Angeles

Experience MSO Project Coordinator – Prospect Medical Group/ProMed Health Care July 2014 - Present

Administrators

Orange, California

• Coordinate operational meetings between departments and outside MSO groups

• Liaison between MSO groups and Prospect Medical Group/ProMed Health Care

Administrators

• Prepare and distribute reports for upcoming meetings

• Generate meeting minutes for the MSO department

• Manage Outlook Calendar for the Senior Director of MSO Operations and

Member Relations

Star Program Coordinator - Central Health Medicare Plan of California December 2012 – July 2014

Diamond Bar, California

• Develop and implement the “PCP Star Incentive Program 2014”

• Develop training methods for physicians for the Incentive Program

• Distribute, file, and organize Preventive Care Reports

• Data entry of Preventive Care Reports by primary care physicians

• Event coordination with facilities to conduct program in-service events

• Generates meeting minutes for the Star Department

• Star Ratings data analysis

Program Intern - American Lung Association September 2011 – March 2013

Los Angeles, California

• Provide lung health advocacy to public audiences at public health events

• Evaluate pre and post test surveys from respiratory rallies & SCAMP Camp

• Outreach to individual members & organizations via e-mail and phone for support

for Proposition 29

• Assist health educators with logistics and preparation of on-site health

presentations

• Manage organization information booths: Fight for Air Walk 2011 & 2012,

Health Fair at the LA County Post Office, The Climb 2012, Respiratory Rally of

LA & Orange County 2012, Air Quality Management Department Ride Share

Health Fair 2012

Sales Associate - Kohl’s July 2007 – February 2013

City of Industry, California

• Worked on multiple projects to aid the achievement of company sales goals

• Providing excellent customer service

• Constant communication with customers and managers

• Manage fitting rooms

Awards • Customer Service Awards – Kohl’s

July 2012, October 2010, & April 2009, Entire year of 2009

Skills Experienced Microsoft Office, PowerPoint, Excel, Outlook, & Publisher

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Works well in individual and teamwork based situations

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Ability to communicate well with a diverse audience

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Excellent written, verbal skills, and organizational skills

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Event coordination skills

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Outstanding customer service skills

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