Sales Training

Amy Benninghoven

**** ******** ** *****, **, 719-***-**** acftqm@r.postjobfree.com

Objective Seeking a position which capitalizes on my current experience

and talents with opportunity to development of new skills.

Experience Process Analyst

1/08- 7/14 Checks Unlimited, Colorado Springs, CO

* Call center supervisor

* Check technical specialist

* Accepted into the six month management internship

. Coaching peers to improve sales and customer

service skills.

. Assisting representative with check formatting

. Promoted five times in six years.

. Testing for new system software to prevent network

failure

. Analyzing processes with the objectives to streamline

functions

. Writing new processes and procedures

. Liaison between call center, factory, marketing, and

finance

. Recruiting, hiring, and training new staff

Direct Support

9/01 -10/07 Mosaic, Colorado Springs, CO

. Scheduling all Doctor and benefit appointments.

. Writing yearly plans for personal goals

. Filling for Social Security on behave of

consumers

. Monitoring medical administration

. ?rganizing fund raisers

. Coordinating schedules and organizing activities for

day programs

. Assist with on the job training of consumers

. Training new staff

Direct Support

5/01-08/01 Horizons, Craig, CO

. Documentation

. Monitoring Nutrition

. Coordination of activities

. Monitoring Financial documents

References References are available on request.

Education Currently enrolled in Grand Canyon University working to obtain

my Bachelors.

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