Customer Service Accounting

Niles E. Searles

*** ***** ***., ******, **, K*K 4G1 • ************@*****.*** • 613-***-****

Accounting & Payroll Office Administration Customer Service

OBJECT I V E

I am a technically proficient accounting and payroll administrator with In-depth

k nowledge of a wide range of accounting software. I have a keen eye for detail and an

exceptional ability to prioritize and meet deadlines. I aim to obtain an opportunity with an

organization that will enable me to utilize my educational background, work experience

and customer service skills.

E D UCAT I O N

Herzing College Everest College Certification

Payroll Compliance

O ttawa, ON O ttawa, ON

P ractitioner (PCP)

B usiness Management Accounting and Payroll

D iploma Class of 2013 A dministration Diploma

C lass of 2011

SK I L LS

Accounting/Payroll Skills

General Bookkeeping Budgeting & Planning Purchasing and Inventory

Accounts Receivables Payroll Processing Financial Reconciliation

Accounts Payables Financial Reporting General Ledger

Professional Skills

Office Management Front-Desk/Auditing Client Relations

Records Management Filing & Data Archiving

Database Administration Sales & Promotions

Spreadsheets and Reports Retail Merchandising

Computer Skills

M S Word M S PowerPoint MS Access

M S Excel MS Outlook ACCPAC

Simply Accounting QuickBooks CEDNet

P RO FESS IONAL EXPE R I E NCE

Days I nn Downtown Ottawa O ttawa, ON October 2013 – Februa ry 2014

N ight Auditor/ Front Desk Agent

As a night A uditor Days Inn my p rimary responsibility was to audit cash, cheque and

credit card t ransactions recorded by the day shift personnel.

I registered new guests, made and modified hotel reservations, performed security

walks and responded to guest requests.

Responded to telephone inquir ies, routed calls to the intended recipient and

handled general complaints.

G uillevin I nternational O ttawa, ON January – Februa ry 2013

I nternship (Accounts Receivables)

As an Accounts receivable clerk I was responsible for providing administrative and clerical

support to accounting department.

Processed financial t ransactions and was in charge of locating, t racking and

resolving outstanding payment issues

Maintained customer files, communicated with customers regarding their accounts

Hunter Douglas Edmonton, AB September 2008 – Februa ry 2009

Fabric Coordinator

As a fabric coordinator at Hunter Douglas I was responsible for coordinating the daily

activities related to the fabrication of silhouette blinds through daily communication with

i nternal and external partners.

Operated production line computers, completed daily production logs and

maintained inventory of fabric and hardware to insure order accuracy

Learned their software program; CEDNet

P ro-Tech Security St. M ichael, Barbados A ugust 2004 – July 2008

Office/Payroll Administrator

As a Payroll administrator at Pro-Tech Security I managed, processed and verified payroll,

benefits, payments and invoices of all employees.

Answered telephones, coordinated and managed records, budget preparation, and

record-keeping

Created and amended invoices, reports, memos, letters and financial statements

Kings Beach St. Peter, Barbados A ugust 2004 – July 2006

Front Desk Agent / Overnight Security

As a Front Desk Agent at Kings Beach I was the primary point of contact for hotel guests.

Recorded daily room occupancy and rate totals, balanced revenue/expenses and

generated accounting/occupancy reports.

Registered new guests, made and modified hotel reservations, performed security

walks and responded to guest requests.

Responded to telephone inquir ies, routed calls to the intended recipient and

handled general complaints.

Contact this candidate