Service Sales
Resume:
Natalie
Marotta
Avenue
Oak
Park,
IL
60302
Phone:
Email:
********@****.***
Education
University
of
Wisconsin-
Madison,
Madison,
WI
Bachelor
of
Business
Administration
degree,
May
2015
Major:
Marketing
with
Healthcare
Specialization
Overall
GPA:
3.59/4.00
Work
Experience
General
Electric
Healthcare-
IT,
Barrington,
IL
Summer
2014
Commercial
Leadership
Program
Intern
• Executed
awareness
and
demand
generation
activities
for
a
new
consulting
service,
driving
more
than
$200,000
in
revenue
opportunity
within
two
months
• Spearheaded
design
and
digital
messaging
for
a
new
partner
web
page
that
will
increase
transparency
of
GE
Healthcare's
150+
partnerships
and
enhance
partner
relationships
• Executed
a
current
state
inventory
project
across
nine
product
lines
to
evaluate
the
marketing
and
delivery
of
education
services
and
identified
opportunities
to
improve
messaging,
content
and
digital
channels
• Collaborated
with
a
team
to
develop
a
detailed
account
plan
for
an
east
zone
initiative
• Led
Community
Service
Committee
of
16
interns
in
becoming
contributing
members
of
the
Milwaukee
community
through
various
initiatives
Horizon
Wealth
Management,
LaGrange,
IL
Summer
2013
Operations
Intern
• Arranged
and
maintained
15
appointments
weekly
for
executives’
calendars
• Ensured
quick
response
to
routine
client
inquiries
and
managed
files
of
client
correspondence
• Provided
essential
administrative
and
clerical
support
to
executives
• Prepared
letters,
numerical
reports,
and
other
documents
by
means
of
Microsoft
Office
and
Salesforce
UW
Division
of
Recreational
Sports,
Madison,
WI
Office
Clerk
January
2013-
Present
• Record
store
inventory,
reconcile
cash
drawers
with
sales
reports
valued
up
to
$1000
daily
• Inform
patrons
of
services
and
amenities
to
sell
memberships,
merchandise,
and
lockers;
oversee
sales
process
through
internal
database
ID
Checker
and
Towel
Room
Attendant
August
2012-
Present
• Greet
patrons
as
they
walk
into
the
facility,
being
the
first
impression
of
Recreational
Sports
• Monitor
entrance
to
facilities
of
up
to
300
patrons
per
shift
by
swiping
IDs
and
checking
eligibility
• Handle
equipment
rental
service
and
provide
quality
customer
service
River
Forest
Tennis
Club,
Oak
Park,
IL
Office
Staff
Summers
2012-
2013
• Billed
the
accounts
and
charged
services
of
up
to
$6000
to
members
using
QuickBooks
online
database
• Sold
tennis
merchandise
and
consulted
on
purchase
selection
to
members
• Garnered
customer
sales
experience
involving
inventory,
payments,
deposits,
and
daily
cash
reconciliation
• Resolved
complaints
and
billing
discrepancies
for
the
225
member
families
Grounds
Manager
Summers
2010-
2011
• Repainted
the
River
Forest
Tennis
Club,
a
Frank
Lloyd
Wright
structure
and
maintained
the
member’s
satisfaction
with
the
appearance
of
club
• Identified
members’
needs
and
directed
them
to
whom
they
could
talk
if
the
question
could
not
be
resolved
• Handled
responsibilities
of
other
employees
if
a
job
was
not
getting
done
in
time
Activities
Alpha
Kappa
Psi,
Professional
Business
Fraternity
January
2012-
Present
Mentor
September
2012-
Present
• Won
“most
helpful
pledge”
pledge
semester
• Served
as
a
mentor
to
a
younger
member
in
the
Fraternity
through
the
duration
of
their
membership
• Won
the
Spring
2012
General
Electric
Case
Competition
• Organized
a
resume
and
cover
letter
workshop
for
local
high
schools
Community
Service
Committee,
Secretary
Spring
2013
• Devoted
time
to
the
Community
Service
Committee
• Facilitated
a
semester
philanthropy
event
for
Make
a
Wish
Foundation
and
the
American
Cancer
Society
• Coordinated
the
flow
of
information
from
the
Community
Service
Committee
to
members
by
documenting
the
meeting
• Inform
the
Fraternity’s
secretary
about
upcoming
community
service
events
and
plans
Junior
Achievement
Volunteer
January
2013-
Present
• Teamed
up
with
AKPsi
members
to
educate
a
group
of
25
kindergarteners
• Delivered
relevant
experiences
to
give
students
the
foundations
of
financial
literacy
and
entrepreneurship
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