Testing Quality Assurance

JYOTHI RAJ

404-***-**** ********@*****.***

*** ***** *** **, ***** Creek, GA 30022

OBJECTIVE:

To achieve a challenging and rewarding career in Information Technology field while

Enhancing my professional skills and particularly in Software Quality Assurance and

Quality Control.

SUMMARY:

Over Six Years of diversified experience in Software Quality Assurance and Testing on

Client/Server, Windows based,Web based applications and mobile applications.

Proven success in meeting or exceeding customer needs as an individual contributor and as

team member.

Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life

Cycle (STLC) and the Role of QA.

Experience in analyzing business requirements and specifications, development and execution of

Test Plans, Test Scripts and Test Cases.

Involved in Manual testing & Tracking defects using Test Director & Quality Center.

Good working knowledge on Windows Environment.

Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for

reference and auditing purpose.

Experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing,

Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black

box testing,white box, Browser testing.

Experience in Bug Tracking Reports using Bug tracking Tools.

Excellent Organization, Analytical and Problem Solving skills and ability to quickly learn new

technologies.

Experience in Agile methodology, water fall.

Good Communication, interpersonal, and Teamwork skills.

ACADEMIC QUALIFICATIONS:

• A Bachelor of Business Management (B.B.M),Bangalore University,India

• A Master of Business Administration in Marketing (M.B.A), Bangalore University,India

TECHNICAL SKILLS:

Testing Tools QA Complete, Emulator for browsers testing.

Defect Tracking Tools Test Director7.6 /Quality Center8.2, Collab, Bugzilla,JIRA

Microsoft Tools MS office Suite (Word, Excel, PowerPoint), Adobe Acrobat Reader.

Operating System Windows,Unix

Languages HTML, SQL, Visual Basic,

Database SQL Server, Microsoft Access, Oracle

Browsers Internet Explorer, Chrome, Firefox, Safari

Devices Iphone, Ipad, Android Mobile browsers

Other tools Bugzilla, QA Complete, Oracle SQL developer, PostgreSQL Tools,

Soap UI. Share Point, Tortosie SVN, WinSCP, Pageant,JIRA

WORK EXPERIENCE:

Allconnect, GA June 2013 till date

QA Analyst

Allconnect® is a leading consumer services company based in Atlanta, Georgia.

Allconnect helps consumers make wise, cost-effective decisions by explaining the options,

service plans and service providers available across a broad array of home services including

home phone service, cable, satellite, high-speed Internet and communication bundles. Through

its integration with a variety of service providers across the US, Allconnect allows consumers to

order or switch services with a single phone call or online transaction.

I have joined Allconnect as QA Analyst and got involved in testing core business

applications. I am responsible for testing Encore which is a fulfillment application, Concert an

order creation system, Data ware house management system and Customer Care application.

Also I am involved in backend testing. Business transactions were highly complex in nature,

understanding core business was essential in my role. As I got more involved in working on

applications my role got expanded as SME on few applications, by which I was able to ramp up

new QA and development resources on to the project.

Roles & Responsibilities:

QA Complete to create, manage and run test scripts.

Used Bugzilla for bug tracking.

Ad Hoc testing of applications.

End to End and Performance Testing.

Performed the Positive and Negative Testing, User Interface Testing on the application

Performed manual and Regression testing after every build Installation.

Performed backend testing. used Oracle SQL developer, PG admin to query the database .

Performed real time Integration of the application(Concert) with Dish, Verizon, AT&T and

Comcast.

Performed functional web services testing by using Soap UI.

Executed shell scripts by scheduling Cron Jobs and verified the database to make sure information

is accurately stored in the database.

Ramp up new QA and development resources.

Create complex test case data for business transactions. Placed utility orders in the UI and tested the

data ware house tables to see if all the data is stored in the right tables, checked the logs for

exception/ errors and reported them to developers.

Attended status review meetings, interacted with developers, Architects to resolve the issues.

Participated in UAT at client location in Utah, which involved UAT and also training users.

Environment: Bugzilla, QA Complete, Oracle SQL developer, PostgreSQL Tools, Soap UI. Share Point,

Selenium, Tortosie SVN. Unix.

Moxie, GA Mar 2013 till May

2013

QA tester

Moxie is a full-service digital agency. As Digital agency projects, majority of projects

were implemented with cutting edge technologies. Some of the projects which I worked at

Moxie are Verizon Wireless, Children’s Healthcare of Atlanta, Girl Scouts and Pennington. My

role as QA tester involved creating scripts, executing ad-hoc testing to meet demanding testing

schedules.

Roles & Responsibilities:

Prepared test cases and test scripts for Girls Scouts, Verizon, Pennington and Children Hospital of

Atlanta.

Ad Hoc testing of web applications, Native Apps and Web Sites for Children Healthcare of

Atlanta.

Performed the Positive and Negative Testing, User Interface Testing on the application.

Performed manual and Automated Regression testing after every build Installation.

Used Collab for bug tracking.

Run Regression Test to ensure that introduction of new component into application doesn't affect

the existing functionality.

Made schedules for system and integration testing for each release.

Kept track of the customer bugs and QA bugs, deciding their priority and then assigned them to the

different developers.

Attended status review meetings, interacted with developers, Architects to resolve the issues.

Worked on Scrum Methodology.

Environment : Collab, All Desktop (IE8+, Chrome 22+, Safari 3+ and Firefox 22+) and Mobile version of

browsers on IOS, Android and Blackberry. Applications on Mobile and tablets ( IPad & Android).

Emulators for browser compatibility testing (MITE – Mobile Internet testing environment from Keynote).

All applications were tested in Windows and Mac Operating systems.

Large Automobile Parts Company, GA(NAPA) Aug 2012 till Oct 2012

QA tester

Mobile Browser version of B2C web site was developed for automobile parts company. I

was involved in developing scripts and testing application compatibility with various devices.

Second phase of the project involved in developing iOS native (IPhone) application. Created test

scripts and tested IPhone application on various versions of IPhone. Manual testing process was

used throughout the project.

Tours Limited,Duluth,GA Feb 2011 till Aug 2012

QA/BA tester

Client Details (Tours Limited): Atlanta based group tours organizing company, Tours

limited Works with many tours companies around the world to organize and execute group

tours around the world. GT Organizer is web based application which was designed to

track group tours.

The requirement documentation for this project was not well defined. My initial role

on this project was to validate the requirements against developed application and prepare

Software requirement specification document. Identifying requirement gaps with Business

owner document workflows for the teams. Worked as SME on some of the modules.

Roles & Responsibilities:

Prepared Test Plan and templates to create test cases, test scripts.

The whole application manually tested before going for the automated testing.

Performed the Positive and Negative Testing, User Interface Testing on the application

Performed manual and Automated Regression testing after every build Installation.

Used Bugzilla for bug tracking and test management.

Run Regression Test to ensure that introduction of new component into application doesn't affect

the existing functionality.

Made schedules for system and integration testing for each release.

Kept track of the customer bugs, deciding their priority and then assigned them to the different

developers.

Attended status review meetings, interacted with developers, Architects to resolve the issues.

Environment : Bugzilla, MS Office, MS SQL and ASPX web application.

Automobile Parts Company Warehouse, GA(NAPA) Jan 2010 to Jan 2011

QA Engineer

Client/Project Details (Automobile Distribution Center): Automobile Parts Company having one of its large

Distribution Center and warehouse in Norcross GA was rolling out B2C implementation integration with

DC System for seamless customer buying experience.

Roles and Responsibilities:

Created Manual and Automated test cases and scripts.

Reviewed the System requirement document for developing high level Test Strategy.

Analyzed the Functional Business requirements and Design documents, Developed Test plans for

different Testing stages

Interacted with Development and Design teams to design and plan the test plans.

Performed regression testing using QTP.

Participated in all appropriate Test scenario inspections, Test case reviews, work and functional

mapping sessions.

Participated in enhancement meetings, investigated software bugs, and helped the developers to

resolve issues.

Responsible for End To End testing which was accomplished by creating and logging in under

different fictitious login ID’s and placing various orders and following it through Ecommerce and

DC systems.

Validated XML files.

Query databases to retrieve data through SQL Select statements and compare the data in XML files.

Responsible for submitting the bugs into the Quality Center depending upon their priority.

Supported Design and Deployment team to resolve reported problems.

Environment: Windows, Quality Center, .NET Ecommerce application, JDE Warehouse System. Custom

DC shipping application.

eVertical,Pittsburgh,PA Feb 2008 to Jan 2010

QA analyst

Client Details (ASE Edge, Inc): ASE Edge has merged the best in cutting edge

computer science and process engineering with established legal precepts, business best

practices, information management, and library science. The result is the Knowledge Kiosk, a

Worldwide, Internet accessible, automated litigation management system. Knowledge Kiosk gives an

edge to all the Attorneys involved, both outside counsel handling the actual litigation and legal

department monitoring their efforts. Knowledge Kiosk's key elements include its document library

and work product management systems, which enable legal department to share documents, direct

strategy and stay current with new developments. Knowledge Kiosk's claims management and e

billing/budgeting features also let you track productivity, control legal expenses, and quickly review

the overall progress of entire caseload.

Roles and Responsibilities:

Review Requirements, Design documents and analysis.

Performed Functional, Transaction, Integration, End to End, Positive testing, Black Box testing,

White Box testing, Regression testing.

Created test plans and test cases for Manual and Automated Testing.

Developed Test scenarios and Test cases using TestDirector.

Conducted System and Regression Testing and identified application errors

Involved in Backend testing by using SQL queries.

Environment: TestDirector7.0, .net, HTML, SQL, Windows Server 2000.

Other Skills:

Ability to learn new things faster.

Update skills to suit the changing industry requirements.

Ability to work in a team, Interpersonal skills.

Ability to work faster and meet aggressive time schedules.

I am a Permanent Resident and authorize to work in United States for any

employer.

Contact this candidate