Sales Customer Service

BENJAMIN COOPER

**** ******* ***** *****.( Columbus, Ohio 43016

740-***-**** ( ***********@*****.***

Highly Skilled Account Sales Professional with excellent territory

marketing experience. Proven Business to Business Sales experience

building territories for new and established products. Determined sales

professional with a track record of increasing revenue, building market

share, and growing brand awareness.

Account / Territory Management ( Start Ups / Turnarounds ( Sales Cycle

Management ( Event Planning

Sales Forecasting ( Consulting ( Scheduling ( Team Leadership / Motivation

( Presentations ( B2B Sales

Negotiations ( Distribution ( Training / Development ( Project Management (

Customer Service ( Branding

Business Development ( Client Relations ( Merchandising ( Product Displays

( Retail Marketing / Sales

PAPER SYSTEMS INC. ( Springboro, Ohio ( 4/2013 - Present

Major provider of top quality paper rolls for business machines including

cash registers and ATMs.

Midwest Account Manager

Develop business relationships with key Fortune 500 decision makers to

market products. Generate sales leads through cold calls in person and by

phone. Perform territory research to identify prospective clients and gain

insight into business needs. Attend workshops, tradeshows, sales meetings

and seminars to promote the company's products and service. Fully

understand product applications and performance as well as competitors

offerings. Provide maximum coverage of accounts within territory to achieve

optimal exposure and effective sales time management. Present effective

sales and product presentations to customers demonstrating quality and

service.

Achievements:

. Established new territory from scratch. Prospected new accounts state by

state based on company size and business needs.

. Closed sale with Meijer for a high volume account purchases. Researched

key decision makers and meet with major retailers to promote products.

. Addressed rising product prices with increased focus on service and

support. Developed new customers to counter loss of price based business.

Added mobile printer and parking meter market to grow profit margins.

ELEVATOR BREWING COMPANY ( Columbus, Ohio ( 3/2012 - 4/2013

Award winning craft beers made with only the finest ingredients in

Columbus, Ohio.

Sales and Marketing Representative

Promoted and marketed premium craft brewed beer to restaurants and bars.

Established key relations with distributors gaining statewide brand

recognition and building market share. Expanded existing business and

developed new opportunities. Represented company at trade shows and events

promoting products to customers and businesses. Educated customers to the

nuances of craft beers and quality and flavor benefits over competitor's

offerings. Offered superior customer service and support. .

Achievements:

. Established rapport with restaurant managers building brand awareness in

an extremely competitive market. Build new territory working long

hours to introduce the brand to as many key decision makers as possible.

Took territory from 0 to 75 accounts in under six months.

. Exceeded sales quotas by 25% and established consistent position as a top

sales representative. Created brand awareness by meeting clients on

nights and weekends for tastings to demonstrate products quality and

pairing with a variety of foods.

. Achieved product placement with chain accounts including Giant Eagle,

Kroger, Max and Erma's, and Meijer. Allowed access of product to

thousands of new customers increasing sales and market share.

HEIDELBERG DISTRIBUTING ( Columbus, Ohio ( 2/2011 - 3/2012

Midwest's largest beer, wine and spirits distributor and the nation's 14th

largest beer distributor.

Sales Representative

Established solid relationships with store managers based on trust and

sales performance. Worked with store staff to push product sales to meet

or exceed company sales quotas and increase brand awareness. Marketed

product placement solutions to achieve maximum customer exposure and sales

revenue. Maintained strong knowledge of competitor's products, features,

and strengths. Developed short and long term action plans to analyze sales

figures and reports, identifying opportunities for improvement. Addressed

customer requests and resolved complaints promptly.

Achievements:

. Reached top 25% of sales representatives with new product placements.

Promoted new products to replace under-performing merchandise with store

managers.

. Top 10 seller of Robert Mondavi wine for six months. Actively promoted

product with placement in as many accounts as possible utilizing creative

merchandise displays.

. Sold $10,000 of Kahlua in a month with attractive marketing promotions

and creative store displays. One of only ten sales representatives

achieving this goal.

COLUMBUS DISTRIBUTING COMPANY ( Columbus, Ohio ( 10/2010 - 3/2011

Family-owned wholesale beverage distributor serving central Ohio.

Merchandiser

Delivered and set up advertising displays and merchandise to promote

company's beverages. Worked with store management for display locations and

merchandising. Designed creative displays for boosting product sales and

attracting customer's attention. Established solid relationships with store

managers based on mutually beneficial sales goals. Pushed revenue and

market share growth while developing relationships with key territory

decision makers.

Achievements:

. Sold 200 case displays for high traffic store area promoting football

season sales. Established design credentials and sales expertise.

. Increased sales by 25% by developing solid relationships with key account

decision makers.

. Awarded sales prize pack for creative display achieving 200 case sales a

week.

BOWLING GREEN STATE UNIVERSITY ATHLETICS ( Bowling Green, Ohio ( 1/2007 -

7/2008

Athletic program of Bowling Green State University.

Student Manager

Provided training for student athletes for football season.

Achievements:

. Prepared team with off-season conditioning including cone drills and

weight room training.

EDUCATION

Bachelor of Arts in Communications / Sales

Bowling Green State University, Bowling Green, Ohio

CERTIFICATIONS

Dimensions of Professional Selling

"Everyone's a customer"

Global Mindset- Turning on your new salespeople

AFFILIATIONS

The International Fraternity of Phi Gamma Delta

National Association of Sales Professionals

Young Professionals of Columbus

Contact this candidate