Manager Human Resources

Lori J. Baisden

*** ****** **** ( Chapmanville, WV 25508 ( Cell: 304-***-****

www.linkedin.com/in/lorijbaisden ( *********@*****.***

PROFILE: SENIOR HUMAN RESOURCES EXECUTIVE

Over 15 years of success in effectively directing Human Resources

operations

Comprehensive experience in directing Human Resources functions through

strategic planning and effective management of staff and budgets. Skilled

in collaborating with senior management to develop Human Resources

strategies to support and further corporate goals. Expertise in executive

and leadership coaching and consulting. Team leader and builder, adept in

implementing best practices and motivating employees to peak performance.

Excel in managing stakeholder communications and expectations.

Skills & Capabilities Include:

V Creating organizational capability through talent and leadership

development, performance management, staffing, rewards, compensation,

and employee relations.

V Aligning HR processes and programs with the strategic direction of

Operations/Distribution.

V Leveraging HR team to accomplish business objectives and implement

culture change.

Key Highlights:

V Reduced staff turnover rate by 25% from 33% to 8% in very competitive

industry. Mingo Logan Coal Company at the Mountain Laurel Complex

V Recruited 300+ hourly and salary personnel for a Greenfield project

within 2 years. Mingo Logan Coal Company at the Mountain Laurel

Complex

V Implemented HR policies and procedures resulting in 0 employee-filed

lawsuits over last 10 years. Mingo Logan Coal Company at the Mountain

Laurel and the Ben Creek Complexes

Core Skills Include: Continuous Improvement ( Strategic HR Business Partner

( Leadership Coaching & Development ( Performance Management ( Talent

Management ( Organizational Design & Development Continuous Process

Improvement ( Change Agent ( Government Compliance - EEO, FLSA, OSHA (

Recruiting Rewards & Compensation Management ( Labor Relations ( Worker's

Compensation ( Benefits ( Safety Leadership HRIS - Oracle, PeopleSoft, &

Workday

Professional Experience

Arch Coal, Inc. - Mingo Logan Coal Co., Sharples, WV - Human Resources

Manager (9/2005-4/2014)

A $150M COAL MINING SUBSIDIARY OF ARCH COAL, WITH 400 STAFF AT THE MOUNTAIN

LAUREL COMPLEX.

Was transferred to this location from Ben Creek Complex due to exceeding

goals and expectations. Accountable for instituting several HR policies.

Supplied support to other facility HR Managers and Representatives (1000+

employees) to ensure consistency and continuity of HR policies and

procedures within Arch Coal. Forecasted, recruited, hired, and on-boarded

professional and skilled labor workforce to fulfill the manning of several

complex sites. Conducted market research and analysis regarding hourly and

salary compensation to stay competitive and retain employees in a dynamic

market. Managed staff of 3.

. Cut staff turnover rate from 33% to 8%; launched a more competitive

compensation program and increased employment engagement.

. Key role in creation of company's succession plan and training program

that enabled subsidiaries to develop multiple skilled managers to

excel and strategically advance within the corporation.

. Increased efficiency of absentee policy/program at several locations

by rewriting policies, initiating training and implementing tracking

system which in turn has saved lost dollars due to unrecorded

absences.

V Policy and software was adopted by 2 other locations; conducted

training during the implementations.

. Increased safety awareness and decreased reportables by 90% thru the

implementation of a Behavior Based Safety program.

. Instrumental in development of Crisis Management Plan and Community

Advisory Panel which increased community involvement and acceptance.

. Successfully recruited 300+ hourly and salary personnel for a

Greenfield project within 2 years during a growing and moving

competitive employment market.

. Instituted Drug & Alcohol policy.

. Continued to avoid employee lawsuits due to effectiveness of HR

operations.

Arch Coal, Inc. - Mingo Logan Coal Co., Wharncliff, WV - Human Resources

Manager (6/2004-9/2005)

A $100M COAL MINING SUBSIDIARY OF ARCH COAL, WITH 400 STAFF AT THE BEN

CREEK COMPLEX.

In charge of HR function and strategic direction as well as compensation

programs. Managed a direct reporting person.

. Instituted employee culture that raised morale by launching employee

relations programs such as recognition and incentive plans.

. Developed value-added consultative relationship with managers to

assist them with organizational changes and challenges.

. Initiated development and implementation of programs, policies, and

initiatives to keep lines of business competitive.

. Avoided employee lawsuits due to success of HR operations.

WV-IN Coal Holding Company, a Division of Horizon Natural Resources Inc.,

Charleston, WV ( Regional Human Resources & Benefits Manager (1996-6/2004)

A COAL MINING AND PRODUCTION HOLDING COMPANY WITH FACILITIES IN WV AND KY;

ORIGINALLY ZEIGLER COAL HOLDING COMPANY THAT WAS BOUGHT BY ADDINGTON

BROTHERS THAT WENT BANKRUPT AND WAS THEN RENAMED HORIZON NATURAL RESOURCES.

Originally hired at Zeigler Coal Holding Company; retained and advanced

through positions of increased accountability due to excellent performance.

Accountable for providing HR support to 4K staff and 2.5K+ retired or

disabled union and non-union employees. Functions included oversight of

benefits, pensions, 401(k) distributions, and UMWA issues. Supported HR

Representatives at all sites regarding employee relations, discipline,

communications, and layoff processes.

. Assisted with grievances and arbitration cases.

. Served as company representative to the Bituminous Coal Operators

Association's Benefits Committee from 1999 to 2001.

Prior experience includes Adjunct Professor at Mountain State University

from 2003 to2005, and Personnel Administrator with the West Virginia

Department of Education.

Membership, Certifications & Education

International and local member of Society of Human Resource Management

since 1996

Certificate in Employee Relations Law Seminar, Institute for Applied

Management & Law, Inc.

Fundamentals of HR Management Certificate, American Management Association

HR Generalist Certificate Program, SHRM

M.S., Strategic Leadership, Mountain State University

B.A., Human Resource Management, Wheeling Jesuit College

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