Customer Service High School
Resume:
Jillian Patterson
Puyallup, WA
98373
********@***.***
Objective
I am a very hard worker and strive to put all I have into everything I do. I have becoming a mom and a
wife to thank for those skills. Without my daughters and husband I don't think I would be as far as I
have gotten because they push me to do my best and support me through anything. I would classify
myself as a people person because I just love to talk and try to help anyone I can at all times.
Qualifications
I have had almost 3 years of experience in retail, so I know how to handle tough situations and difficult
customers. Being in retail has shown me the ins and outs of being able to make customers happy and
want to return to the company. I also have a complete understanding of how important professionalism
is for every company. Having my organization skills put to the test and being able to keep myself in
order to make sure things go smoothly in most situations is a challenge I love. Becoming a mom has
heightened my multi tasking skills which I use in the work place every day and have a lot more
compassion for all different people I come into contact with at my job. I love being able to learn every
aspect of all companies I work for.
Work History
Fred Meyer
Cashier
Oct 2011– current
Being a cashier at Fred Meyer comes with a lot of responsibilities. I am the last person a customer
comes into contact with in the store, so it is very important I answer all questions a person would have
and make sure they want to return. I need to know about all departments of the store and be trusted to
handle money. I am trained as a cashier, customer service associate and self check-out associate.
YMCA
Gymnastics Instructor
Nov 2009– Dec 2011
I had the responsibilities of making sure I kept kids of all ages safe and do gymnastics moves correctly.
I had to make sure that I had fun informative lessons plans ready every day and fill out report cards of
how the kids did at the end of each session. I left this job because there weren’t enough hours being
offered to me to help support a family. The YMCA is a great place to work.
Education
Emerald Ridge High School
Graduate
Sept 2007– June 2009
Peirce Community College
Some College
Sept 2010– June 2011
References
Heather Wilson
Educational Toy Buyer
Zulily
Joe McDaniel
Salesman
Bargreen Ellingson
Jessica Arapis
P.I.C
Fred Meyer
Languages
I studied American Sign Language in school and have completed all courses through ASL 6.
Interests and Activities
I love spending time with family. Making fun memories for my daughters is one of the best jobs I could
ever have. I am very passionate about being able to help people in any way I can.
Computer Skills
I took typing and computer classes in school and being a cashier has helped me improve my 10 key
speeds. I always triple check all my spelling and proof read things before I send anything out for people
to read. Growing up with all the technology around me has helped me figure out problems easily and
pick up on programs or software very well.
Contact this candidate