Finance Manager and Paralegal
Resume:
Eva Hooper
******@*****.***
Objective: To transition to a career in legal services and perform all
that is asked of me to the best of my ability.
Education
Southern Methodist University
. Post-Baccalaureate Certificate in Paralegal Studies expected
University of North Texas, Denton, TX
. B.A. in International Studies and a Minor in Spanish
. Graduation Date: December 2006
. GPA: 3.57 (Deans List: Spring 2006, 2005, 2004, Fall 2003)
Related Experience
CitiFinancial Branch Manager Aug. 2012-May 2014
. Underwent extensive training regarding continually shifting consumer
credit and finance laws.
. Drafted strategic plans and worked with employees and upper management to
implement them.
. Managed a portfolio of $4 million in personal loans and $2.5 million in
real estate loans.
. Responsible for overseeing every aspect of lending from origination to
collections and insurance.
. Negotiated during sales meetings with clients and reviewed documents
after closing.
CitiFinancial Branch Manager In Training II May 2010-
July 2012
. Assisted the manager by means of filing judgments, preparing
repossessions, and foreclosures.
. Led my team to achieve 100% of 5 Branch Production Objectives targets set
since last year.
. Awarded employee of the month in March 2012 and Citi AllStar in August
2011.
. Recognized as being in the top 10 in the area for the year 2011 and in
the top 25 for 2010.
. Helped manage a portfolio of over $9 million in personal loans and $5
million in real estate.
Supreme Lending Mortgage Loan Officer Dec. 2009-
Mar. 2010
. Analyzed necessary documents for pre-approval including tax returns,
title work and appraisals.
. Originated mortgage loans using products such as FHA, VA, and
conventional.
. Called all leads to pre-qualify and interview potential borrowers.
. Provided expertise to applicants about loan options, qualifications, and
market conditions.
American General Finance Representative Oct. 2008-Dec.
2009
. Created lending and modification resolutions that met the company's and
consumers' objectives.
. Ran the branch in the manager's absence by answering the phones and
organizing the day.
. Provided origination and underwriting for personal, auto, and
conventional real-estate loans.
. Ranked #1 in the district for loan sales volume in the month of October
2009.
. Reduced loss on accounts 30-120 days late by collecting, skip-tracing,
and repossessions.
Nationstar Mortgage Collections Specialist April 2007-
Aug. 2007
. Managed a portfolio and negotiated with clients to prevent delinquency.
. Became a senior member of the team after only three months.
. Collected $6.6 million worth of accounts in 1 month for customers 30-60
days behind.
. Provided necessary backup for the customer service and escrow
departments.
Forex Capital Markets Sales Intern June 2006-
Aug. 2006
. Created a certification test for coworkers using personal research on
technical trading.
. Improved sales by compiling information on market research for currency
trends.
. Underwent rate spread and trading platform training.
. Spoke to clients on the phone about investing in international currency
trading.
Denny's Server/Hostess June 2000-Aug.
2004
. Served up to 20 customers at a time while solving difficult issues.
. Handled phone orders and transactions for numerous customers.
. Sat several hundred customers a day in a fast-paced restaurant.
. Delegated tasks to a Spanish-speaking team to prepare orders or clean.
Certifications
. Mortgage Loan Officer Aug. 2010-
Present
. Texas Notary Public 2008-Present
Related Skills
Excel at multi-tasking under tight deadlines.
Able to work well both in groups and individually during complex processes.
Capable of leading a team to improve their performance.
Proficient in Microsoft applications such as Word and Excel.
Able to speak, write, and read Spanish on a conversational level.
Organizations
. Dallas Area Paralegal Association member 2014-
Present
. Pi Sigma Alpha National Honor Society member 2006-
2007
. Former Air Force ROTC cadet Jan. 2004-
Mar. 2005
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