Wayne Billups
***** ***** ***** *****, *******, Virginia 20147
703-***-**** . *********@***.***
Project Manager
PMP Certified Professional with extensive experience in IT Project
Management, Resource Management and Systems Engineering. Extensive
experience leading teams to achieve productivity goals and exceeding
expectations for cost and delivery timelines without compromising product
quality. Adept at enhancing service satisfaction by maintaining
comprehensive metrics and ensuring accurate design. Efficient team leader
and mentor; Excellent communicator; proficient at interfacing with the
client to gather product requirements.
Areas of Expertise:
PMP Certified System Architecture Technology Evaluation
ITIL v3 Certified Scheduling Tools Requirements
Proposal Development Visio Identification
Deployments Employee Relations
Personnel Management Cleared to TS EVM/Costing Analyst
Data Center Installs SCM Coordination
BOM/ROM Development FOSS/COTs SW Tracking Vendor Interface
Facilities Facility Management OHM Administration
Requirements IT Project Management Storage Systems
Risk Management Help Desk Reporting Remedy
SLA Development Data Center Migrations
Professional Experience
Global Support Services (GSS)
Sept 2012-Present
Lead Project Manager, Office of Personnel Management, Washington, DC
Lead Project Manager for Help Desk Projects managing (5) Projects Managers.
Responsibilities include the following:
. Managed project work assignments for three separate sites within the
OPM environment.
. Conduct weekly team meetings to status current work assignments and
assign new work assignments.
. Managed new project reporting format by converting all project
reporting into Remedy Reports which reduced the time involved, reduced
errors and provided a more professional format.
. Streamlined all Project documentation to provide more consistent
documentation.
. Lead SOP Board review for all SOP updates and new versions for Project
Management and Help Desk processes.
. Personally manage an average of (5) IT projects.
. Manage the expectations of the various customer groups within OPM.
. Responsible for employee reviews, employee mentoring, and hiring
decisions.
. Assured that all project management documentation followed the
accepted PMI standards.
. Procured new Help Desk ACD System which allows for more efficient Tier
I Technicians' execution.
. Manage and coordinate Project Portfolio.
Lockheed Martin Corp 2003-2012
System Integration Analyst, Senior Staff. IS & GS-Civil, Herndon, VA
Assigned to the FBI Sentinel Program. Responsible for Hardware
Deployments, Project Management Activities, and requirements gathering
related to the FBI mission. Duties include:
. Coordinated vendor acquisitions for all new data center systems.
Included in this effort was the procurement, installation and set-up
of Oracle's new Sparc SuperCluster T4-4 Computer.
. IT Project Manager for the development of a 100 user Development
Environment. Managed cost, schedule and technical requirements in
addition to managing vendor selection and tech refresh activities.
. Interfaced with Customer and users to develop requirements and scope.
Used team from a matrix environment to accomplish tasks.
. Provided deployment plans including schedules, rack elevation drawings
and layouts.
. Responsible for Hardware and Software maintenance tracking for all
Herndon Lab assets. Coordinated Vendor maintenance for major
equipment.
. Tracked data Center Environmental data due to space, power and weight
restrictions.
. Generated BOM information and parts specifications for accurate vendor
ordering.
Hardware Engineer, Senior Staff, IS & GS-Civil, Greenbelt, MD
Worked closely with NARA (National Archives and Records Administration) to
gather system requirements in order to create a state of the art Data
Center/Call Center. This was done by specifying servers, workstations,
networking gear and generating CDRL's. These tasks were accomplished by
generating engineering and production bill of materials (BOMs), rack
elevations, whitepaper development, and Hardware Design Specifications.
Other tasks included:
. Utilized Borland Star Team and Borland Caliber technical tools for
storing and tracing engineering requirements; generated BOMs using OHM
system for material planning, procurement and tiering structure.
. Interfaced with customers for hardware site installations and ensured
smooth installations as measured by accurate parts specification and
positive customer feedback for service and timeliness.
. Coordinated with vendors to select hardware and COTs software for each
engineering increment; aligned deliveries with master schedule and
peer reviewed all documents and BOMs for exceptional accuracy.
. Data Center Migration from the 'As-Is' state to the 'To-be' state.
Provided drawings and guidance for relocation and future design.
. Worked closely with System Architects to design full systems of
Hardware, Networking Appliances, Storage Filers and COTs Software.
. Supported the successful build-out of the Test Lab Environments and
provided weekly support for all Sustaining activities for the
Operational Sites in Keyser, West Virginia and College Park, MD.
. Authored Hardware Design Specification which detailed all hardware
components, appropriates VLANs and purpose in coordination with the
System Architecture. Updated as appropriate per Incremental changes.
. Led EOL Process for all Hardware and Software Products. Process used
to tech refresh outdated technology.
. Led OHM Process by inputting all parts and assemblies into OHM. Also
tracked FOSS and COTS Software licensing for entire program.
Project Engineering Manager, Enterprise Solutions and Services, Washington,
DC
Managed functions and activities for a team of 16 Project Managers, Senior
Engineers, Mid-Level Engineers, RCCDs, and Cable Technicians to direct IT
projects for the Pentagon and other government agencies valued at $10M per
year. Managed all project costs and schedules using project management
tools including Primavera and MS Project with a strong focus on customer
satisfaction; created status reports using Remedy for Product Statusing
and procured all materials and parts using Work Flow Gen. Other tasks
included:
. Led Weekly team meetings to review project status, cost issues,
scheduling issues and technical requirements. Resource allocations
were also conducted.
. Conducted weekly customer meeting to review project status including
requirements. Customer meetings included WHS (Washington Headquarters
Services), PFPA (Pentagon Force Protection Agency), DISA (Defense
Information Systems Agency) and Joint Staff.
. Conducted yearly employee assessments, merit increases, recruitment
and training plans; reached an outstanding 100% employee retention
rate through excellent team leadership skills.
. Provided weekly metrics in the areas of cost, schedule, and solution
development.
. Provided weekly stand-up presentations in the area of 'critical
projects' to Government and LM Management.
Hardware Engineering Manager Associate, Integrated Solutions and Services,
Boulder, Colorado
Conducted resource and budget planning each week for the entire Hardware
Engineering Organization consisting of 110 employees to allow structured
forecasting of resources; reallocated personnel to groups in need of
additional help or provided work packages to other departments on a
temporary basis. Supported development of Defense Satellites by managing 35
Hardware Engineers, System Administrators, Database Administrators, and
Network Engineers; evaluated employee performance, provided merit
increases, and coordinated personnel development planning. Other duties
included:
. Directed SBIRS Awards Program to nominate and select individuals on a
quarterly basis for program awards, thus boosting morale and
recognition for exemplary performance.
. Coordinated school outreach activities for the Site Diversity Team to
unite community members and on-site team members to provide a fun,
educational atmosphere.
. Devised employee retention program by pairing individuals with 0-5
years of experience with a mentor; slowed the trend of personnel
attrition after the first 2 years.
. Used GRID to resource load personnel.
. Conducted weekly planning meetings to review schedules and allocate
resources.
Senior Project Engineer, Integrated Solutions and Services, Boulder,
Colorado
Prepared weekly status reports and provided program-level status updates to
management personnel for ongoing projects run by the Hardware Engineering
Team. Designed burn-down plans as needed to mitigate program risks;
conducted customer reviews for all upcoming hardware installations by
facilitating quarterly meetings with key customer representatives and Lead
Architects.
. Expanded hardware effort to achieve CMMI Level 5 by identifying tasks
and scope with process updates and process development.
. Championed a detailed project schedule for hardware tasks and tracked
all progress using cost-related data.
Johnson Matthey, Inc., West Chester, Pennsylvania 2000-2002
Developer of gas purifiers for use in the semi-conductor industry, as well
as manufactures catalytic converters for cars and diesel trucks.
Senior Manufacturing Project Engineer
Conducted manufacturing and testing of hydrogen purifiers; developed
testing parameters and created evaluation procedures. Served as Lead
Engineer for new manufacturing plant; coordinated with contractors to
ensure key elements were designed and implemented accurately. Set up
Manufacturing Resource Planning (MRP) section of manufacturing processes
using Baan IV system to obtain needed parts in a timely manner.
. Introduced a unique design to decrease cost by 30% and increase
manufacturing throughput by 25%; ensured good manufacturing practices
by conducting testing experiments.
. Base-lined the development of all processes in the Purifier line of
products.
. Performed facility management tasks in the areas of safety and
maintenance.
. Interfaced with major vendors to ensure timely deliveries with quality
parts.
L-3 Communications, Inc., Philadelphia, Pennsylvania 1996-2000
Manufacturer of high-end military circuit breakers used by the U.S. Navy.
Manufacturing Engineer
Piloted parts ordering, assembly, and testing for network circuit breaker
product used for electric utilities; supervised manufacturing process and
interfaced with clients to ensure product met specifications. Managed
production, inventory control, and troubleshooting for all production
processes.
Education & Credentials
Master of Business Administration
University of Maryland University College, Adelphi, Maryland
Bachelor of Science in Commerce and Engineering
Drexel University, Philadelphia, Pennsylvania
PMP, ITIL V3 Certified, Green Belt Certified