Customer Service Human Resources

A LMA ESPARZA

*** ***** ***. **********, ** *****

Cell: 562-***-****

*******@*****.***

OVERVIEW

A highly motivated Administrative Human Resources professional with a verifiable record of

accomplishment spanning four years. Highly creative, recognized as a results oriented and solution

focused individual. I thrive in this type of environment and enjoy helping people.

Areas of strength include:

Recruiting Accounts Receivable

Payroll Data Entry Communication Skills

Organizational Skills Bilingual Fluent (English and Spanish)

Computer Literacy Research Abilities

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Work as Team Player

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EDUCATION

2014 2015

California State University Dominguez Hills

Human Resources Certificate Preparation Program

Montebello High School (1992)

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COMPUTER SKILLS

ADP, Kronos, HRIS

WordPerfect, Microsoft Word, Microsoft Excel

PROFESSIONAL EXPERIENCE

Present

Human Resources/Safety Coordinator Assistant/Customer Service

Quaker City Plating

Metal Finishing Manufacturing

Human Resources Assistant 2010 2013

Classic Party Rentals/Chameleon Chairs

Special Event Rental Company

On Site HR Assistant 2004 2010

Broadway Solutions

Staffing Agency

Office Manager 2000 2004

Lynk Staffing

Staffing Agency

EXPERIENCE

C ompletion of New Hire packages

Input weekly and bi weekly payroll

Prepare bills for payment

Prepare all check request, to include vendors or employees

Maintain Employee’s Files

Promote good interpersonal relationships at all levels

Document HR related issues such as injuries

Conduct and document Safety Training

Promote Injury prevention (PPE)

Process all employee leaves including FMLA, Worker’s Comp, and Personal Leave

Update time and attendance data entry in Kronos while on leave

Maintain employee payroll changes and electronic files for over 200+ employees

Ability to make sound and proper decisions by drawing on professional expertise with minimal negative

effects on employee relations, and/or departmental and company goals and results

Report preparation

Review staffing levels and made recommendations to upper management

Point of contact for both QCP employees and Agency employees

Back up for Purchasing Department and Customer Service Department

Act as a liaison between our Whittier location and Brunswick GA location

Facilitate recruiting efforts, including interviews, drug screenings and job offers

Attend job fairs

Effective relationship building with personnel at all levels and providing the highest level of service to

meet the strategic needs of the organization

Maintain Sales and Vendor files up to date

ACCOMPLISHMENTS

Willingness to put in heavy hours to get the job done

Flexible and Versatile

Able to maintain a sense of humor under pressure

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SPECIAL INTERESTS

Sports, Reading, Bike Riding

REFERENCES

Promptly furnished upon request.

Contact this candidate