Management Manager

Franswil Boyd, PHR

**** ********** ***** *** **** . Houston, TX 77082

901-***-**** cell. *********@*****.*** . 281-***-**** Home

[pic]Summary of Qualifications

. An energetic and enthusiastic hands on HR Manager. That is not afraid

to roll up his sleeves.

. Excellent track record of exceeding client expectations.

. Expertise in candidate recruitment, employee relations, disciplinary

procedures, benefits/payroll administration, workman's compensation,

employee engagement, labor relations, employee recognition program,

exit interviews/surveys, turnover report, staff training/development,

employee orientation and regulatory compliance.

. Successfully steer all aspects of daily activity; sharp business

acumen and extensive experience in hosting job fairs, recruiting

personnel, conducting new hire orientation, policy management and

development.

. In depth knowledge COBRA, EEO, HIPPA, ADA, FMLA, 401K, AA, OFCCP,

Safety, and HR audits.

. Technically proficient in Microsoft Word, Excel, Access, PowerPoint,

Lotus Notes, Screennow, Recruitmax, PreVisor, Kronos, Vurv Express,

Taleo, Oracle, PeopleSoft (HRIS), ADP Enterprise, SAP HR, SAP ERP HCM,

SAP Time Management, SAP Payroll, Labor Management, eTime, E-Verify (I-

9), Prove It, TALX, Nextrac, Ingenium, multi-site and multi-unit HR

management and Type 74 wpm.

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Professional Experience

HR Manager III Sodexo Healthcare @ Memorial Hermann Hospital

May 2012-Present

. A trusted advisor and coach to business leaders and managers around

people management and development.

. Manage 14 sites, 1100+ employee base.

. Collaborate with management team at all levels to ensure proper

procedures and policies regarding HR are being followed.

. Saved company $350,000+ in potential liability claims for

unemployment.

. Analyzed governing agency rules and regulations by preparing,

updating, and recommending HR policies to ensure company compliance at

all times.

. Developed and designed strategies, policies and plans needed for

effective development and retention of human resources.

. Conduct employee relations investigations, summarize results, and

implement recommended actions. Identify and manage employment related

risks, and manage in accordance with Company policy and government

regulations. Provide counsel on workforce issues to minimize risk,

and ensure a proactive approach and timely resolution to issues.

. Coach Managers and employees to improve performance. Actively manage

performance issues to resolution.

. Annual Processes & Programs: Assist with, plans, and deliver annual HR

processes and programs.

. Ensures legal compliance by monitoring and implementing applicable

human resource federal and state requirements; conducting

investigations; maintaining records; representing the organization at

hearings.

. Handle termination process including exit interviews; submission of

required documentation; processing of unemployment claims information

and attend unemployment hearings as needed.

. Partner with Talent Acquisition to source and staff a diverse

workforce.

. Develop and implement efficient HR services such as hiring,

orientation, rewards and recognition, compensation systems,

performance development, and appraisal systems, career and succession

planning, FMLA and employee development.

. Lead employee investigations and ensure appropriate outcomes and

follow-up.

. Advise HR VP and Corporate Legal of any EEO claims, harassment or

sexual harassment allegations. Conduct and assist in these

investigations.

. Ensure proper on-boarding of new employees and exit of terminating

employees with regards to policies, procedures, benefits, etc.

. Lead and/or execute on HR projects and initiatives to drive the

business forward.

. Counsel employees regarding leave of absence including explain leave

polices, coordinate paperwork and tracking.

. Provide assistance to management with recruiting needs and work with

Recruiting Resources for recruitment and on-boarding processes.

Ensure positions are posted internally and handle coordination where

necessary of screening and interviews with management. Interview

professional, management and frontline position.

. Maintain a union free environment by focusing on employee engagement,

building superior first line management capability and employee

communication.

. Develop and lead training across multiple levels and topics.

. Workers Compensation - provide assistance with claims; monitoring

injuries; handle return to work or restricted duty issues.

. Execute reductions and employee communication per program,

coordinating with legal and mitigating risk where appropriate.

. Responsible for maintain employee records and ensure proper

authorization for employee changes.

. Assist managers with compensation issues and ensure FLSA compliance.

. Strong analytical and data interpretation skills with ability to apply

quantitative analysis to HR programmatic outcomes and regularly

supplied to business reports to assess opportunity for continuous

improvement.

. Exercise influence through ongoing development of internal/external

relationships across the organization.

Franswil Boyd, PHR

2600 Westhollow Drive Apt 1133 . Houston, TX 77082

901-***-**** cell. *********@*****.*** . 281-***-**** Home

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HR Business Partner Right Resource Management Group (RRMG)

Jan 2010-May 2012

RRMG is a HR-Outsourcing (HRO) firm for Fortune 500 and government

agencies. Franswil partnership was with Hershey Manufacturing Plant.

. Provide strategic direction and input to business leaders regarding

overall Human Resource strategies that support the culture, company

direction, and the growth needs of the business and employees

. Provide expert advice, coaching, and counsel to leaders and employees

on HR programs, policy and procedures, employment/labor laws, conflict

resolution, change management, diversity, and organizational

development and design to promote a fair and equitable work

environment.

. Ensure compliance of all employment/labor laws through programs,

practices, policies, investigations, training, and actions.

. Consulted with and advised management team on organization planning,

salary administration, staffing needs, employee benefits, and employee

development, and other human resource services.

. Consulted with and advised management on addressing employee

performance and conduct issues in accordance with defined policies and

procedures and state/federal law; done on both an informal basis as

well as through taking adverse action. As necessary, assist with

appropriate investigation and follow-up.

. Respond to customer concerns around performance management,

improvement, harassment, discrimination, misconduct, employee safety,

teamwork, etc.

. Facilitated the Talent Management Process including workforce planning

and strategic human capital planning, succession planning and

development planning within client group.

. Advised, counseled, and guided management and employees in

interpretation of human resources policies, plans, and programs.

. Monitored the changing regulatory environment developing

recommendations to the business to ensure compliance with applicable

laws and regulations.

. Assessed alignment of HR processes with strategic and operational

goals and provides feedback to manager in developing and implementing

solutions.

. Conduct Employee/Labor Relations investigations and provide

recommendation for resolution.

. Collaborated with Talent Acquisition team members to provide staffing

support to the business.

. Developed and maintain HR scorecards and monthly metrics for use in HR

and the business that included analysis of retention, attrition,

organizational health, and recruitment. Managed ad-hoc requests and

reports.

. Identify and recommend areas of improvement (e.g., ensures acceptable

levels of employee turnover, Employee Satisfaction Survey results are

delivered and actionable, clarification of processes and developing

procedures as needed, assures programs are in place to motivate and

retain employees, etc.) translates workforce data into meaningful

plans for leadership to act upon.

. Maintain current and complete understanding of Federal and State laws

including case law and regulations such as Title VII of the Civil

Rights Act, FLSA, ADA, FMLA, ADEA, NLRA, etc.; protected company's

interest by ensuring all legal requirements for equal employment and

compliance are met by keeping informed of changes in these areas and

by implementing the necessary practices/programs to meet these

changes.

. Provide data analysis and recommendation to achieve business and

talent objectives.

. Assisted with Annual Benefits Enrollment.

. Lead the Health & Safety Task Force to ensure compliance with all

applicable provincial regulations.

HR Generalist Ascension Electric

Aug.2003-Dec. 2009

Ascension Electric is an electrical company that works with small to

midsize business.

. Oversee recruitment process.

. Review pre-employment paperwork of prospective employees, including

motor vehicle reports, references and background checks, pre-

employment physicals and drug screens.

. Provide instruction regarding HR policies, procedures and processes.

. Coach managers on employee conduct and performance issues

. Investigate allegations and helpline calls.

. Train field personnel regarding proper procedures for hiring,

terminations, corrective action, performance appraisals, legal

compliance, and other Humana Resource areas.

. Respond to state unemployment notices and coordinate hearing.

. Process and prepare payroll authorization changes.

. Prepare and process payroll authorization changes and maintain HRMS

data records.

. Assist with Performance Review, Merit increases, Succession Planning

and other HR development processes.

. Assist managers with compensation information and issues, including

performance review rating and merit recommendations.

. Create, maintain, and update internal tracking mechanism to record

status of investigations.

. Conduct HR audits.

. Ensure compliance with EEOC, immigration and affirmation action

guidelines.

Franswil Boyd, PHR

2600 Westhollow Drive Apt 1133 . Houston, TX 77082

901-***-**** cell. *********@*****.*** . 281-***-**** Home

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HR Generalist Ascension Electric

Aug.2003-Dec. 2009

Ascension Electric is an electrical company that works with small to

midsize business.

. Ensure proper and required notices are posted in conspicuous places at

all locations.

. Assist in reduction of force

. Work closely with Legal Department to resolve employee related legal

issues.

. Act as point of contact for documentation request for legal matters.

. Draft policies, procedures, guidelines and processes.

. Coordinate the preparation of AAP's

. Run reports from HRIS, analyze output, produce HR analytics, and

resolve HR system/process issues of low to moderate complexity.

. Conduct new hire orientation and exit interviews.

. Process invoices.

. Research HR best practices and changes in employment law.

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Professional Education

Master of Science - Human Resource Management (MHR) Nova Southeastern

University GPA 3.74 2008

PHR Certified: Professional Human Resource - HRCI

6/2014

OSHA Certification

2/2014

Six Sigma Green Belt (DMAIC) & Lean Six Sigma/DFSS Aveta Business

Institute 1/2010

Bachelor of Science in Human Service Management University of Tennessee

2003

Took (GPHR) Global Professional Human Resource Certification Exam scored

463 out 500 2009

Achieve Global Trainer

2014

Diversity Awareness for Frontline Employees (DAFFE) (Diversity &

Inclusion) 2014

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