Customer Service Manager

AMY J. STUBBLEBINE

**** ******** ***

Las Vegas, NV 89129

734-***-****

********@*****.***

OBJECTIVE:

An extroverted leader/team player possessing exceptional organizational and administrative

skills. Great at time management and decision making. Looking to work in a customer service

field/ assistant management.

EMPLOYMENT HISTORY:

Franklin Group Office Assistant Manager

Van Buren Estates 8/23/2013- Present

Answering a busy multi phone line, providing

customer service and resident relations, record

keeping and filing, ensure fair living housing rights,

requesting and issuing of legal documents,

established rent agreements and ensure monthly rent

payments, called residents to prompt payments

scanning and batching all credit card and funds,

created lease documents, following processes through

Manage America System and typing notes constantly

to provide a good follow thru system.

Midwest Association of Office Assistant Manager

Housing Cooperatives 11/15/04- 7/25/2013

Romulus, MI

Answering a busy phone, Creating and mailing newsletters, brochures,

pamphlets using Microsoft Publisher Format, Organizing all areas and

details of business trips, annual conferences, and board meetings for

entire organization, Data entry all information of accounts received

using Quick Books format, and providing excellent customer service.

EDUCATION:

Diploma

Major: General/ Typing/ Computers

Lincoln Consolidated

MI

SKILLS & ABILITIES:

I have thirteen years experience in administration. I work well in a fast paced, multi tasking, and team

environment. I am proficient in Windows/2007/xp, Excel, Microsoft Works/Word, Counterman Client, Microsoft

Publisher, Power Point, Quick Books, Access, Manage America and Profit Manager. I am punctual, reliable,

hardworking, and great at organization.

REFERENCES: Available upon request

Contact this candidate