Sales Management

Vsevolod Kuguk

**** ********* *****, *** **, Glenview IL 60025

. 847-***-**** . ********@*****.***

Career Objective

Seeking a position with a well established company to achieve long lasting

opportunities, utilizing my strong analytical and communication skills.

Personal Statement

I am an extremely strong individual who is vision driven, intelligent,

intuitive, and tenacious, with strong interpersonal, organizational skills,

and a dedicated ability to multitask a variety of challenges and

responsibilities. My skills allow me to provide administrative support for

various departments/divisions with project management and team leadership

being my strong suites.

Skills

. Strong analytical and organizational skills

. Project management

. Team leadership

. Time management

. Achieving deadlines effectively

. Ability to work closely with a team as well as work with minimal guidance

. Proactive approach to everyday responsibilities

. Excellent interpersonal skills, phone manner, and office etiquette

. Knowledge of computer programs (operating systems, Microsoft Word, Excel,

PowerPoint)

Education

MBA, City of Chernivtsi Institute of Trade and Economics for the City of

Kiev National Trade and Economics University, Ukraine

Graduated 2007

BA in Management, City of Chernivtsi Institute of Trade and Economics for

the City of Kiev National Trade and Economics University, Ukraine

Graduated 2006

Professional Experience

Self-employed

February 2014 - Present

Dispatcher for Owner Operators

. Obtaining loads for truck drivers

. Managing schedules

. Negotiating prices with brokers

. Providing directions

Bay.ru, Skokie IL April 2012

- February 2014

Team Leader

. Managed a team of 18 people

. Mentoring and managing the seniors in sales department

. Resolving undercharged orders, saving orders that clients refused already

. Validation errors, fixing sales agents errors such as missing passport

info, missing middle name

. Resolving difficult orders and expediting orders shipment, working with

items on hold

. Working with challenging tickets such as: customer complaints, delayed

orders, shipping type change orders

. Maintaining good relationship and processing orders with important

customers who spent more 300k with the company

. Helping the sales team on the daily basis by providing them support,

guidance, helping them calculate orders

. Approving orders when needed

. Working with sales team members on the gross margin and conversions

. Spot checking locked orders on approvers

Have other various employment experiences in Ukraine such as owning my own

restaurant business and four grocery stores, teaching assistant for

Management Courses, and regional manager of a building materials company.

2007-2012

Cover Letter

I have enclosed my resume for your consideration regarding the position

that you are offering. During my work experience, I have had an ability to

meet demands and objectives of the various companies that I have worked

for. Throughout my years of experience, I have demonstrated proficiency in

all core business management and office administration functions, including

document preparation, internal/external communications, data and records

management, and task prioritization. In short, I can manage my work load

without supervision, juggle multiple tasks effectively, and maintain

confidentiality with highly sensitive materials and matters.

I would bring to your business not only these skills, but also a positive,

cooperative attitude that I have displayed throughout my career. I maintain

calm under pressure and adapt to meet the unique needs of your

organization.

Again, my resume will detail the required skills and background you seek. I

would welcome the opportunity for an interview at your convenience, and I

thank you in advance for your time and consideration.

Sincerely,

Vsevolod Kuguk

Enclosure Resume

Contact this candidate