Crystal E. Ruiz
Spring, TX 77379
Cell: 956-***-****
*******.*****@*****.***
Objective:
To obtain a position with your organization to assist you in meeting
your goals, utilizing my
knowledge, background and experience.
1 Education:
University of North Texas, B.A. Theater Major with concentration in
Design, Graduated: May 2013
University of Texas Pan-American, Theater Major, Transferred: 2009
Memorial High School, Graduated May 2005
Experience:
Reverse Mortgage Solutions June 2013 - Present
Working with Microsoft Excel, Microsoft Outlook, and Microsoft word.
Navigating between different programs, and websites to find documentation
for loans that need to be filed with HUD.
Being in charge of assigning different loans to other claim processors
throughout the day.
Working with balance transactions.
Requesting documentation from attorney offices, Bank of America, National
Field Network, Tax Counties, and Insurances.
Uploading full claims for HUD approval.
Working with vendors and attorney offices.
Knowledge of NFN, Five Brothers, REO-Central, and Res.net.
Analyzing expenses.
Determining if expenses provided on invoices are claimable, or not.
In charge of REO Central daily document requesting.
University of North Texas Oct 2011 - May 2013
Theater Costume Shop employee.
Construction of garments for productions.
Keeping work spaces in a clean manner.
Maintaining the costume stock.
Meeting tight deadlines for productions.
Assisting students on learning more on their construction projects, this
also includes helping professors when they are unable to help all the
students.
Stitcher/Draper for several UNT productions.
Designer/and Assistant Designer for numerous productions.
Rendering abilities.
Portfolio ready.
Sushi Fugu March 2011-May 2013
Providing customer service
Order taking
Wine service
Training new staff
Opening and closing of the restaurant
Learning different categories of fish, along with helping customers know
what is safe for them to eat if they have an allergy of any sort.
Chick-fil-a Jan 2009 - March 2011
Team member
Taking orders, maintaining registers, and handling money.
Customer service
Going above, and beyond for the customer, and even offering to help to them
their tables.
Training new staff members
Assisting the marketing director with deliveries to hospitals, or
promotional events
Closing procedures which included taking apart machinery each night
KEY SKILLS/STRENGTHS:
Excellent at multitasking
Twelve years of sewing experience
Mastery of Microsoft Office programs (Word, PowerPoint)
Some knowledge of Microsoft Excel
Continual development of interpersonal communications
High performance standards, i.e., schedules, deadlines, quality of work
Self-motivated with ability to work independently, and institute creative
improvements
Excellent ability to adapt to difficult situations
Capable problem solver
Sewing technician
Knowledge of how to operate a sewing machine, and serger.
drafting and rendering knowledge
millinery
wig work
Crystal Ruiz References
5015 Louetta Rd. Susan Brady
Apt #1613 Claims Department Manager
Spring, TX 77379 Reverse Mortgage Solutions
956-***-**** 2727 Spring Creek Dr.
Crystal.Eruiz@gmail.c Spring, TX 77373
om 713-***-****
Relationship
Previous Manager at Reverse Mortgage Solutions.
Jonathan Chenault
Claims Analyst
Reverse Mortgage Solutions
2727 Spring Creek Dr.
Spring, TX 77373
Relationship
Friend of 5 years, and co-worker at Reverse Mortgage
Solutions.
Cierra Lopez
Costume Shop Assistant
University of North Texas: Theater Department
1155 Union Circle
Denton, TX 76203
915-***-**** **********@*****.***
Relationship
Co-worker at University of North Texas
Veronica Almazan
Bilingual Home Retention Consultant
Ocwen financial
4828 Loop Central Drive
Houston, TX 77081
281-***-**** **************@*****.***
Relationship
Previous co-worker at Reverse Mortgage Solutions