Customer Service Sales

Nakuya Hendree

*** ******* ***** ******@*****.***

St. Louis, Missouri 63137 314- 868-7476

Position Objective

A business professional position in a progressive organization were strong customer service,

employee recognition, people, business, and technical skills are administrated and recognized to

enhance the overall business goals and mission of the organization.

Professional Experience

Paraquad, St. Louis, MO 2012-2013

Personal Care Attendent

Provided assistance to a disabled individual with personal care needs on a daily basis.

Assisted with medicine distribution and delivery.

Helped with grooming and personal care needs.

Lane Bryant, St. Louis, MO 2011-2012

Part-Time Sales Manager

Assist Store Manager with the daily store operations, merchandising, and customer service.

Engage customers with all phases of merchandise selection and purchase.

Assist sales associates with customer concerns on a daily basis.

Responsible for preparing meals and delivering meals.

Provided assistance with laundry care and clothing selection.

Assisted with transportation to and from all doctors and therapy appointments.

Responsible for merchandising sales floor to ensure proper placement of merchandise.

Execute and organize the monthly MMP process and floor sets.

Assist with payroll functions on a weekly basis.

Handle outgoing shipments to warehouse facility.

MACY’S (formerly Famous Barr), St. Louis, MO 1993 - 2008

Divisional Merchandise Manager Assistant, 2001-2008

Provided administrative support via inventory management and coordination of special projects.

Maintained a professional work environment by assisting with the resolution of departmental

communication issues.

Monitored and tracked profit activity of daily sales operations for multiple departments.

Coordinate corporate travel functions and implications.

Operated various computer software programs on a daily basis.

Nakuya Hendree Page 2

Merchandise Assistant, 1999 – 2001

Assisted with varied office tasks, including information development and dissemination,

cooperative initiatives, and interpersonal issues with peer staff and executive management.

Organized and maintained buying office’s sample inventory weekly.

Maintained returned vendor merchandise monthly.

Lead Sales Associate, 1993 – 1996

Through movement in several departments, responsible for managing, delegating, and mentoring, in

addition ensuring adherence to policies and procedures through efficient communication and

outlining financial implications.

Inventory Team Leader

“Selling Stars” awardee for two consecutive quarters due to excellent sales productivity.

“President’s Club” honoree for achieving store-wide high sales productivity.

Laser Radio Terminal Operator, 1996 – 1997

Administered merchandise price adjustments for entire retail location. Processed and transferred

merchandise to area branches.

Consistent and accurate in the capture and correction of store-wide pricing errors.

Counter Manager, 1997 – 1998

Responsible for the management of two cosmetic lines, which entailed providing product

information, assessing customer needs, developing special promotions, and maintaining customer

database.

Holiday season sales special recognition.

Recognized for superior cosmetic promotion performance.

Education

FONTBONNE UNIVERSITY, St. Louis, MO

Master of Management, August 2002

Bachelor of Science-Fashion Merchandising, May 1999

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