Professional Administrator

Jacqueline Bowser

** ******** ******, ***** ******, New York, 10606, 917-***-****,

************@*****.***

SUMMARY OF QUALIFICATIONS

To contribute strong background in Administrative, Customer Service and

Management, along with unique drive for excellence and success, to your

firm. Seeking to build strong business relationships within the company

and with clients; and to exceed expectations in all aspects of my work

EDUCATION

The College of Westchester White Plains, NY

February 2012 - Present

Associates in Applied Science - Business Administration

Expected Graduation Date: May 2016

SKILLS

MS Office (Word, Excel, PowerPoint, Outlook, Publisher, ACT, Access),

QuickBooks

PROFESSIONAL EXPERIENCE

STOP AND SHOP White Plains, NY

September 2012 - Present

Customer Service/cashier

. Receive payment by cash, check, credit cards, vouchers, or automatic

debits

. At Customer Service; Issue receipts, refunds, credits, or change due

to customers

. Assist customers providing information and resolving their complaints

. Process merchandise returns and exchanges

WESTCHESTER APPAREL White Plains, NY

June 2010 - December 2013

Sales Associate

. Excellent sales associate in selling the most merchandise by 50%

. Recommended, selected, and helped locate merchandise

BAILEY, BANKS & BIDDLE White Plains, NY

July 2009 - December 2012

Sales Associate

. Exclusive trained specialist in selling high-end jewelry. Highest in

commission based sales by 40%

. Provided clients with information regarding the quality, clarity and

value of diamonds

and gemstones

. Maintained knowledge of current sales and promotions

GSS SECURITY SERVICES New York, NY

December 2008 - May 2010

Office Manager

. Directed and coordinated the supportive services department of a

business, agency, or organization

. Prepared, reviewed operational reports and schedules to ensure

accuracy and efficiency

. Monitored the facility to ensure that it remains safe, secure, and

well-maintained

. Recruited, hired, and counseled employees

OCE BUSINESS SERVICES White Plains, NY October

2006 - December 2008

Receptionist

. Greeted clients

. Determined nature and purpose of visit and directed clients to

specific destinations

. Resolved customer complaints

. Provided information about establishment

MANPOWER, INC. White Plains, NY

November 2000 - June 2004 MasterCard International,

Purchase, NY

Executive Assistant

. Monitored emails for meeting request and urgent emails requiring an

immediate response

. Excellent attendance and flexibility with scheduling

. Demonstrated initiative, good judgment, sense of urgency and

professionalism

. Provided executive support and front reception for VP of Human

Resources

IBM, White Plains, NY

On-Site Supervisor

. Managed 23 executive and administrative assistants

. Ensured prompt attendance and work performances

. Payroll and quarterly evaluations

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