Manager Customer
Resume:
LOUIS BROWN
NORTH WALES, ***54, Pennsylvania, US
Mobile Phone: 215-***-**** : ABLE TO RE-LOCATE TO DEPTFORD,
N J.
E-mail: **********@*****.***
OBJECTIVE - BODY SHOP MANAGER
To find a rewarding career with advancement opportunity's!
WORK EXPERIENCE
ESTIMATOR
October 2006 - present
T HOMPSON ORGANIZATION & COLLISION State:PA.
Experience with Renolds business and accounting software system.
Experience with all major direct repair insurance programs and procedures.
Greet customer.
Assess vehicle damage for customer and/or insurance company.
Review estimate with customer and setup appointment for repairs.
Make up job folder and order parts. Work flow through Shop Watch.
Assign the work and follow up on repairs, while keeping the customer
i nformed during the work process.
Assess vehicles with technicians for supplements needed, inform
i nsurance company's and customers of supplements.
Inspect vehicle and call customer when vehicle is completed.
Follow up with customers after car is picked up.
Excellent CSI rating. Experience with L.E.A.N processes.
EDUCATION
LINCOLN HIGH SCHOOL State:PA
Lexus and Toyota certification
I - CAR PLATINUM
I - CAR CERTIFICATION HAS TRAINING IN ALL ASPECTS OF
A UTOMOBILE REPAIR, AND MANAGMENT COURSES.
M UST TAKE CLASSES EVERY YEAR TO MAINTAIN PLATINUM
STATUS.
SKILLS
Have prior experience as body shop 10 yrs
manager
Have prior experience as a food market
owner.
Have prior experience as a health food store
owner.
Computer cirtification
HOBBIES
Weight Training, racquetball
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