Customer Service Administrative Assistant
Resume:
Wyandotte, MI *****
***********@*****.***
Amber Garza
Self directed, resourceful and passionate administrative
OBJECTIVE
professional looking for a position as an Administrative Assistant.
Bringing strong organizational and communication skills to provide
successful support to the office.
SKILLS & Microsoft Office proficiency
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ABILITIES
Medical Terminology
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Multi-line phones
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Data entry
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Cash handling
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Customer service specialist
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Scheduling
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Filing
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EXPERIENCE PERSONAL ASSISTANT TO CAROLENA REED AND
MICHELLE SAWARD, PREMIER REALTY GROUP
2001-2014
Managed the agent office, including greeting visitors and
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responding to telephone and in-person requests for information
Designed electronic file systems and maintained electronic and
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paper files on all internal listings
Scheduled appointments and corresponded with appropriate
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personnel to meet with potential clients
Received and screened a high volume of internal and external
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communications, including email and mail
Update websites with current information daily
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PERSONAL ASSISTANT TO TAMI JO SCHUETZLER, RE/MAX
LEADING EDGE
2008-2010
Scheduled appointments for potential clients
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Handled all incoming correspondence via phone and email and
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followed up answering questions and concerns
Accessed appropriate websites to obtain information for clients
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Maintained an up to date listing database for potential clients to
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access from home
Made copies, sent faxes and handled all incoming and outgoing
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correspondence
Managed daily office operations and maintenance of equipment
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PERSONAL ASSISTANT TO JEANNIE PROFFITT,
CONSTRUCTION TECHNOLOGIES
2005-2006
Obtained pictures of properties listed by agent
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Performed weekly inspections on agent’s properties and
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submitted written reports on condition of homes
Handled cash-for-keys transactions for new property
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acquisitions
Designed electronic file systems and maintained electronic and
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paper files
Made copies, sent faxes and handled all incoming and outgoing
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correspondence
Organized files, developed spreadsheets, faxed reports and
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scanned documents
EDUCATION BAKER COLLEGE OF ALLEN PARK-HEALTH
INFORMATION TECHNOLOGY-ASSOCIATE DEGREE
Currently attending Baker College of Allen Park’s Health Information
Technology program with and anticipated graduation date of June 2016.
Anatomy and Physiology
Medical Terminology
SCHOOLCRAFT COLLEGE-LIVONIA-ASSOCIATES OF
SOCIAL SCIENCES
Completed related prerequisites toward an Associate’s degree in Social
Sciences from SchoolCraft College in Livonia MI.
COMMUNICA Highly skilled in providing administrative support within a fast
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TION paced environment
Able to gather information and apply it to various computer
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programs
Understand medical terminology
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Familiar with HIPAA regulations
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Proven customer service specialist maintaining compassion and
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sensitivity at all times
LEADERSHIP Eight years of practical and applied experience in administrative
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support
Primary administrative support for high volume, fast paced
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office
REFERENCES TAMMY HOLDREN
Vascular Sonographer-Cardio Diagnostic Tech, Oakwood Taylor
Years of service-24
Cell: 313-***-**** Home: 734-***-****
JAMIE GARZA
Desk Secretary, Oakwood Southshore
Years of service-6
Cell: 734-***-****
CAROLENA REED
Real Estate Agent, Premier Realty Group
Cell: 734-***-****
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Contact this candidate