EDWIN E. MONDEZIE JR.

Flushing, NY• C: 347-***-****

acfstn@r.postjobfree.com

OPERATIONS DIRECTOR, MANNED AND ELECTRONIC SOLUTIONS Business Operations ~ Sales Management ~ Financial Management ~ Program / Project Management Results-driven executive management professional with 25+ year career in managing and directing high profile operations at both local and national level. Utilize proven business insight, leadership and management expertise to identify new opportunities along with implementing strategic sales/marketing initiatives that expand client base which generated record breaking sales. Adept at assessing operational needs, maximizing resources whilst forging strategic partnerships to mitigate risks, implement growth strategies and improve bottom-line profitability. Certified instructor with reputation as insightful, motivational leader. Areas of Expertise

Key Skills Assessment

Sales & Marketing – Developing and implementing strategic marketing initiatives to proactively develop major accounts, expand existing business opportunities, ensure repeat sales and improve bottom-line profitability.

Team Leadership – Utilize “hands-on” management style in leading and guiding high-performance teams to establish and communicate company vision; empowering employees and managers to achieve defined goals.

Operations Management – Employ strong business / operations background to evaluate operational data, analyze trends and implement best-in-class practices across all business units that improve overall operations.

Project Management – Directing multiple concurrently running projects; interfacing with key stakeholders and inside and outside business influencers to identify new opportunities and create actionable plans to achieve objectives. PROFESSIONAL EXPERIENCE

G4S SECURE SOLUTIONS (Trinidad) Limited, Port of Spain, Trinidad Joined Trinidad’s leading provider of customized, complete security solutions as a member of the executive team. Operations Director, Manned & Electronic Solutions, 5/2019 to Present As the Operations Director at Trinidad's leading provider of customized, complete security solutions, led an integrated team in both manned guarding and technology-based solutions throughout Trinidad and Tobago. Reported to the Managing Director and was responsible for the operations strategy and results, ensuring the highest level of service was provided consistently across the business through the operations teams while delivering against the key areas of the current business plan. Managed operations support, Branch/Project managers, health/safety, service delivery, contract SLA and P&L management in this role. Key Achievements:

Demonstrated commercial awareness and a clear ability to evaluate data, identify trends and produce appropriate action plans to rectify problems, which resulted in consistently meeting the P&L targets of both manned guarding and electronic solutions departments on a monthly and yearly basis.

Built and maintained effective customer relationships, resulting in regular reviews being conducted with clients to ensure needs were being met and opportunities for additional growth and retention were being identified and actioned.

Drove process to develop and deploy marketing strategy to grow market share, which resulted in creating new business opportunities and contract negotiations for repeat events and organic growth.

• Strategic Business Planning & Operations Analysis

• Full Scale Project Management Methodologies

• Key Performance Indicators (KPI) / Metric Analysis

• Client Relations & Account Management

• Proposal & Bid Management / Contract Negotiations

• Budget Administration / P&L Management

• Process Redesign & Change Management

• Regulatory Compliance / Performance Assessment

• Risk Management & Resource Allocation

• Cross-Functional Team Leadership

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EDWIN E. MONDEZIE JR. • Page 2

Reviewed and drove regional succession plans, creating a talent pipeline for the region and ensuring ongoing talent reviews were conducted and development plans implemented. Operations Manager, 8/2016 to 4/2019

Direct guard force of more than 800 personnel in delivery of robust manned security services to diverse clients. Provide leadership in enabling teams to prevent security issues and in investigating and resolving breaches in a timely manner. Responsible for complete fiscal management, including development and administration of division budget, profit and loss, creation of forecasts, investigation of variances and ongoing monitoring of financial performance. Drove process to develop/ deploy marketing strategy to grow market share. Proactively research industry developments and competitor offerings. Provide training and coaching to new hires.

Key Achievements:

Personally credited for acquiring and fostering strong relationships for US Embassy and the British High Commission that led to securing secure several multi-million dollar contracts.

Increased divisional budget by 9% year-over-year, growing the budget for the first time in five years.

Credited for developing new business strategies that led to ensuring client satisfaction and growing client base.

Developed and implemented divisional security policies and protocols that adhered to country laws and regulations. SWAT ESTATE POLICE CO. LTD., Arouca, Trinidad

Selected to take on senior-level role overseeing security operations of 30-year old private regional security services company. Director of Operations, 1/2015 to 6/2016

Engaged career expertise while managing day-to-day security operations across multiple sites and in interest of serving diverse customer base. Ensured total compliance with all corporate policies and standards while driving achievement of strategic goals and objectives. Managed and allocated skilled security forces personnel to meet contractual requirements while containing costs. Oversaw training, recruitment and retention programs to maintain highest-caliber staff. Led efforts to onboard new business and maximize profitability; advised on proposal development, contracting activities and business ventures offering new revenue channels.

Key Achievements:

Excelled in assignment to review and revise outdated policies, procedures and operational effectiveness programs in close collaboration with Board of Directors, Executive Directors and other leaders and stakeholders.

Developed and facilitated enhanced leadership training program for new senior managers.

Turned around profitability underperformance due to delayed payment on government contracts by proactively securing additional private contracts.

Introduced procedures enabling company to reduce overtime hours and generate cost savings. NATIONAL GUARD BUREAU (NGB), Washington, DC

Joined federal agency administering U.S. National Guard, with responsibility for advising Senior Enlisted Advisor (SEA) on force operations occurring within all 54 U.S. states, territories and districts. Special Advisor, 2014

Maintained up-to-minute knowledge of full scope of operational activities and priorities. Engaged with SEA to advise on operational matters, providing sound insight in support of decision making processes. Prepared policies, carefully evaluating scope and scale of impact on force operations and anticipating outcomes based on previous experience. Authored talking points for briefings with NGB Chief. Acted as liaison and organization steward while facilitating control of information flow and relations between Pentagon and office of SEA.

Key Achievements:

Consistently made pivotal contributions in ensuring safety of citizens and team members, including throughout crucial SW border patrol operations.

Maintained reputation for serving as influential, highly capable communicator while engaging with audiences representing various industries and backgrounds.

JOINT TASK FORCE EMPIRE SHIELD, Brooklyn, NY

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EDWIN E. MONDEZIE JR. • Page 3

While still officially an NYPD Officer, was activated by National Guard to serve on this anti-terrorism group. Senior Enlisted Advisor, 2008 to 2014

Oversaw planning, operations and logistics as related to strategic placement of 1500 team members conducting 10K patrols annually. Developed and enforced operational policies and managed $21M budget. Managed training programs to promote optimal readiness and effectiveness of team members. Planned and allocated resources for regular operations as well as special activities, including diplomatic escorts as needed for visits by American and foreign dignitaries. Promoted health and safety of team members as well as compliance with external regulations. Served as agency representative while collaborating with federal, state and local law enforcement agencies and building partnerships. Key Achievements:

Successfully proposed and led implementation of several standard operating procedures yielding improvements in organization efficiency.

Played chief role in ensuring adequate levels of personnel and facilitating record of zero incidents during visits by the President of the United States.

Enabled stealth response during Hurricane Sandy, mobilizing 1K+ service members and directly impacting lifesaving efforts for more than 40 civilians in first 24 hours of storm.

Skillfully established and maintained relationships with more than 50 agency partners.

Initially brought on board as First Sergeant (’08 to ’11), accounting for 70 service members and related technical equipment, before advancing to Senior Enlisted Advisor role. NEW YORK CITY POLICE DEPARTMENT, New York City, NY Supported both patrol / investigation activities as well team training / development functions as part of largest police force in the U.S. Police Officer / Instructor, 1998 to 2008 (Retired October 2015) Implemented uniformed and plain clothes patrols to assess safety and uphold security of lower Manhattan and surrounding areas. Investigated suspicious activities and responded to leads. Executed arrests. Assisted in de-escalating hostile or potentially volatile situations. Trained and developed team members, utilizing both pre-developed and internally-derived lesson plans to build proficiencies in standard operating procedures, current regulations, systems operations and other topics. Key Achievements:

Successfully trained more than 15K newly on-boarded and veteran members in diverse programs, including use of incident management systems and chemical / biological threat response.

Demonstrated talent for compiling and analyzing crime data and developing self-directed initiatives for anticipating or better responding to criminal activity.

Retired with 20 years of distinguished service to both the NYPD and in National Guard assignments. ADDITIONAL EXPERIENCE

Director of Training, SPECIAL & SUPERIOR OFFICES BENEVOLENT ASSOCIATION, Babylon, NY Ongoing decade-long commitment involving development and facilitation of officer safety training activities benefitting 3K union members. Maintain lesson plans, implementing updates to reflect current industry best practices. Lead motivational workshops geared to enhance productivity and effectiveness. EDUCATION AND CREDENTIALS)

Bachelors, Business Management & Administration EXCELSIOR UNIVERSITY, Albany, NY AAS, HR Management COMMUNITY COLLEGE OF THE AIR FORCE, Maxwell AFB, AL AAS, Transportation COMMUNITY COLLEGE OF THE AIR FORCE, Maxwell AFB, AL Sr. Joint Enlisted Professional Military Education JOINT WARFARE STAFF COLLEGE, Norfolk, VA Certifications: Law Enforcement Intelligence NORTHEAST COUNTER DRUG TRAINING CENTER Methods of Instruction NYPD POLICE ACADEMY

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