Customer Service Manager

**** ******* ****** *****:661-***-****

La Crescenta, CA 91214 E-Mail: **********@*****.***

David C.Pepe .

Objective

To obtain a position that challenges and enhances my skills. Continuing to build a successful foundation toward this goal is

the ultimate focus.

Professional Experience

PRIVATE EVENT CATERER/SOUS CHEF

CANDICE FOOD COUTURE Los Angeles, CA May 2008-Present

Assistant to Owner/Executive Chef. Prepare high quality foods for clients in different and unique settings. Constantly creating

new recipes, researching recipes, and keeping up with food trends. Manage catering staff. Assist in décor and ultimate planning

of events. Trained in practicing sanitation standards. Exercise excellent multi-tasking, organizational, professional, and

presentation skills. Inventory, recipe research, research food trends.

OPERATIONS MANAGER

MEGAWINE INC, Van Nuys, CA September 2004-May 2008

Would oversee all faucets of entire warehouse. Shipping, receiving, and distribution. Scheduling of all deliveries, responsible

for all inventory and staff. Managed and trained staff in company policies and protocol. Proficient inTurbo Market software.

SUB-CONTRACTOR/SELF EMPLOYEED

U-FLOOR-ME CARPET SERVICE, Los Angeles, CA January 2003-January 2004

Measures and installation of carpet, tile, wood, laminate, etc. Exercised excellent customer service, sales, purchasing, payroll,

and training.

RECEIVING MANAGER

HOME DEPOT, Santa Clarita, CA April 1994-September 2004

Was hired as Electric Sales Associate working with the public (assisted & advise) and progressed to Contractor Sales

Associate (dealt with contractors) in 5 months. Transferred to Receiving Department and promoted to Receiving Manager within

1 year.

Responsible for receiving $1.5 million in freight weekly. Utilized organizational skills, time management and people skills daily.

Sucessfully ran department short 3 employees resulting in $10,000 monthly savings for the company. Set up new procedures

and guidelines for scheduling and receiving practices. Responsible for training personnel, safety and compliance, and working

with buyers and vendors. Produced daily computer reports, inputing information re: inventory, etc. On line ordering of supplies

for all operational departments in store.

Able to operate: Forklift, Reach Forklift, Man Lift, Electric Pallet Jack and Slip Sheet Machine

WAREHOUSE MANAGER 1984-January 1994

RALPHS GROCERY, Glendale, CA

Hired as Order Selector then to Dispatcher, to Receiving Foreman, to Repack Foreman, to Transportation Foreman, to

Production Supervisor in under 1 years.

Successfully managed over 300 employees in 3 different facilities and assured prompt daily delivery to over 350 stores.

Constantly utilizing organizational, and time management skills. Responsible for safety and compliance, and hourly personnel in

all facets of the Distribution System.

Productive and active member of the first Management Team assigned to set up new operating procedures and guidelines for

the first automated storage and retrieval system in the world.

OWNER/CARPET INSTALLER

DAVID CHRISTOPHERS CARPET SERVICE, La Crescenta, CA 1979-1984

Owned and operated carpet business. Measures and installation of carpet, tile, wood, laminate, etc. Exercised excellent customer service, sales,

purchasing, payroll, and training.

OTHER EXPERIENCE

V. RELIEF ROUTE DRIVER IBC INTERSTATE BRANDS CORP; San Fernando, CA April 2004-July 2004

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