Customer Service Data Entry
Resume:
Los Angeles, CA *****
*********@*****.***
M ***.*****@*****.***
Mary a Dotie
To Obtain a job in the medical field.
OBJECTIVE
Healthcare professional providing patient care and administrative support.
SKILLS &
Computer skills, typing skills, customer service, data entry, handling money,
A BIL ITIES
p roblem solving, answering questions, team support
EXPERIENCE M E D ICAL RECORDS; FRONT OFF I CE; M E D ICAL B I L L I NG/ SOUT H
B AY ORT HO
October 2000 to April 2014, schedule patients, greet patients, customer service,
f inancial t ransactions including collecting and processing patient co-pays, verifying
i nsurance information, preparing deposits. Data entry order x-rays, scan
documents, organize medical records
S UPERV ISOR; DE PT. H EAD; CASH I E R; SALES/ F E DCO
October 1988 to September 1999, managed inventory, stocking, display
merchandising and pricing. Utilized leadership skills in assigning staff duties,
organizing schedules, setting sales. Handled bank deposits and customer financial
t ransactions in a t imely manner. Partnered with customer to consult on purchases,
answer questions and provide solutions to general concerns.
EDUCATION M E D ICAL OFF ICE MA NAGE ME N T AND SECRETAR IAL SCI ENCE
B ryman College, Gardena CA 2000 achieved a diploma in Medical Office
M anagement. I was on the Director’s List and had Prefect Attendance. Harding
B usiness College, Youngstown, OH 1985 six month program for certificate in
accounting and on the Honor Roll with a 3.75 GPA. 1986-1988 achieved an associate
degree in Secretarial Science. I was on the Director’s List with a 4.0 GPA
When assisting customers I was able to communicate and answer questions on
COMMUNICAT
i tems such as ti res, vacuum cleaners, patio furniture etc., so that the customer
ION
would be knowledgeable of any product they purchased.
Supervisor at FEDCO for 5 years.
L EADERSHIP
REFERENCES AVAI LABLE U PON REQ UEST
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