Manager Sales

Brittani Overacker

To further my career within the Business Industry

Tampa, FL

************@*****.*** - 727-***-****

I have worked in the Property Management industry for the past five years. I'm proficient in Microsoft Office and

learn computer programs very quickly. I'm looking to further my career in Property Management, Marketing,

and other Business-related industries.

WORK EXPERIENCE

Call Center Representative

Invitation Homes - July 2013 to Present

Responsibilities

Answer incoming calls regarding rental homes, respond to internet leads and appointment requests, assist

co-workers with various projects, follow-up with prospects and residents, and assist in house agents with

prospects.

Accomplishments

I have developed a new hire training folder with all the needed documents. As well as found a process to

change the prospects from still looking to application submitted.

Skills Used

Organization by find new ways to make processes more efficient. As well as communication, teamwork,

problem solving, multitasking, and etc.

Leasing Consultant

Ascott Place Apartments- Maxx Properties - Tampa, FL - June 2012 to July 2013

Responsibilities:

Follow-up with prospects through e-mails, postcards, and phone calls; rental collection; give tours of community

and apartments; answer phone calls and respond to e-mails; assist residents with requests; process

applications; type new move-in and renewal leases; file paperwork; clean the office and show model; type

and deliever notices to apartments; organize, type, and deliever renewals; call vendors for emergencies; walk

apartments for future move-ins; set-up mini models in vacant apartments; generate new and renewal leases;

and assist community manager with 231 units..

Accomplishments

I organized the office by cleaning and categorizing binders as well as file cabinets. Brought new ideas to the

office to gain attention of new prospects.

Skills Used

Organization, leadership, teamwork, eagerness to learn more, problem solving, communication, multitasking,

and going above and beyond.

Leasing Agent

Arbor Walk Apartments- Greystar Management - Tampa, FL - October 2011 to June 2012

Responsibilities:

Gave tours of community, townhomes, and apartments; processed applications; filed paperwork; cleaned

the leasing office; answered phone calls; responded to e-mails; followed-up with prospects through e-mail,

postcards, and phone; typed new move-in and renewal leases; marketed around local community; helped

organize community social events; helped residents set-up utilities; developed and implemented marketing

plans; generated new leases and renewals; assisted community manager and assistant manager with 230

units; assisted residents with requests; typed and delivered notices; set-up mini models in vacant units; and

followed-up with residents after each maintenance request.

Accomplishments:

New ideas for apartment social events and cross marketing with local businesses. Organized binders and

paperwork to make resources easier to find.

Skills Used:

Organization, creativity, eagerness to learn, determination, multitasking, communication, and teamwork.

Representative

Rep for Vets - Tampa, FL - May 2011 to October 2011

Responsibilities:

Answered phone calls; made sure deadlines were met for required documents; made conference calls

with Veterans Administration and Veterans to verify Veteran's information; evaluate Veterans causes and

symptoms; and assisted front desk with answering calls.

Skills Used:

Teamwork, organization, and eagerness to learn more.

Lead Hostess and Server

Chili's Bar and Grill - Tampa, FL - May 2008 to May 2011

Responsibilities:

Served tables up to 15 guests; seated and assisted guests; cleaned the front of the resturant and assigned

kitchen duties; took to-go orders; ran trays to tables, expedited each tables food while making sure it went out

correctl; rolled silverware; answered phone calls; and set-up tables for parties over 6 guests..

Accomplishments:

I worked well with my co-workers by assisting them or switching shifts. I was able to hosts, serve, expedite,

and work to-go shift when needed.

Skills Used

Teamwork, organization, leadership, multitasking, communication, and problem solving.

Sales Associate

Buckle - Tampa, FL - August 2007 to May 2008

Responsibilities:

Assisted guests with the purchase of merchandise; collaborated with co-workers on store projects

and merchandising; assisted co-workers on sales presentations with guests; contacted guests on new

merchandise; enhanced visual merchandising by dressing Window mannequins with latest merchandise; and

cleaned the store

Accomplishments:

I worked well with my co-workers by helping with shift changes and assisting with sales. I brought a positive

attitude with ideas for visual merchandising.

Skills Used

Teamwork, creativity, determination to close the sale, problem solving, organization, and multitasking.

EDUCATION

BA in Marketing

University of South Florida - Tampa, FL

2007 to 2010

AB in Business

Pasco Hernando Community College - Port Richey, FL

2005 to 2007

SKILLS

Microsoft Office,Popcard, LRO, Bluemoon, Leasing Desk, Yardi Voyager software, Salesforce, Onsite, and

Popcard.

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