Training Sales

Sanya Beard

**Q Reading Road . Edison, NJ . ***17 718-***-**** . **********@*****.***

Skilled Training Specialist with 10+ yrs in training and course

development: training delivery, designing/writing courses, and directing

training project initiatives. Track record of significant improvements in

learning processes, productivity and customer satisfaction in maintaining a

positive work environment.

TRAINING & DEVELOPMENT / SKILLS

. Lead training & development on migration projects and manage technical

support team. Project work includes identifying training needs, course

content development, program assessment, participant

testing/evaluations.

. Trained on various Soft Skills, LMS (Learning Management System), and

(EMR) Electronic Medical Records applications including proprietary

software applications:

- Software Applications: Microsoft Office Suite-2007, 2010, 2013

-Email Exchange: Outlook 2007/2010, Lotus Notes 8.0

- Clinical Applications: ASHR (Automated School Health Records),

McKesson: CPOE, HED, HEO, Care Organizer, Admin Rx, Physician Portals:

Meditech and Teletracking.

- Human Resources: Ceridian & iLearn, Kronos, PeopleSoft and WASP

-Web Applications: Live Meetings, SharePoint, GoToMeeting, Lync,

Blackboard, Screencast, Jing, Camtasia, Captivate, Lanschool,

Articulate

EXPERIENCE

TRAINER

Staten Island University Hospital Staten Island, New York

2011-Present

Collaborate with management to achieve, training, system-wide migration

training, and HR sales/operational goals. Work closely with division

leadership in performance management, leadership development and succession

planning. Design curricula for migration projects along with

supervise/consult technical vendor team on migration projects.

. Create course materials on Microsoft Office suite, Clinical and

Proprietary Applications

. Train new/existing end-users through on-line tutorials and

classroom sessions utilizing customized curriculums. SME expert

regarding new technologies and real-life applications

. Develop procedural training aids, and multimedia visual aids, e-

learning and instructional manuals

. Perform administrative tasks related to planning,

communicating/conducting training. Administer pre/post training

functions, ensure all needed applications/equipment is available

and maintain attendance records

. In-charge of exchange migration training and direct technical

support team during "go-live"

CPOE TRAINER

Staten Island University Hospital Staten Island, New York

(2011-2012)

Evaluated/trained on CPOE (Computer Physician Order Entry) EMR and

identified workflow and compliance risks; providing training, advice,

testing. Clinical training/curriculum collaboration and re-design on

strategic direction.

. Trained physician/ancillary staff on hospital systems using

effective ADDIE models/Learning theories

. Liaison with trained staff and the CPOE/Clinical teams providing

feedback and addressing training concerns

. Created curriculums for follow-up sessions and produced/implemented

on-line learning resources

. Evaluate and train on McKesson applications; identifying

workflow/compliance risks providing training, advice, testing and

monitoring

. Co-creation of course curriculum/training materials and clinical

training to clinical and ancillary staff

Sanya Beard

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CLINICAL TRAINER

Department of Health and Mental Hygiene New York, New York

2005 - 2011

. Trained school health physicians/clinical staff in the use of the

ASHR (Automated School Health Records) and provided on-site support

and issue resolutions during implementation and client "go-live"

. Evaluated practice workflows, documents/procedures for implementation

and trainings

. Facilitated school district meetings to analyze system modifications

and statistical STAT reporting

. Conducted OSHA training, policies and developed training curricula to

support application

PROJECT COUNSELOR

FDNY Counseling Services Unit Staten Island, New York

2001 - 2005

. Initiated clinical case management with focus on Individual,

Couples, Family, and Adolescent counseling; overseeing the health

services provided to clients, development and implementation of

service plans and ensured the quality of the services provided to

individual clients

. Assessed/processed regulatory documentation to ensure compliance

and proactively addressed client issues with respect to therapeutic

or behavioral health services through FEMA policy guidelines

. Directed actions for light-duty acceptance and investigated processes to

the Bureau of Investigations

. Prepared monthly STAT reporting related to program activities and client

participation

TRAINING MANAGER

Ceridian Employer Services New York, New York

2000 - 2001

Responsible for customer/sales training on HR LMS software; partnering with

internal sales staff to provide customer education planning, development

and implementation of sales product. Assisted in creation of coursework

related to product training and selling skills and developed tools to

reinforce training/marketing strategies.

. Assisted in customer implementation/design and identified customer

training needs for configuration

. Developed training needs assessment processes for customers and

field sales force as well as propose delivery methods and post

training evaluations on Source 500 HRIS system

. Identified, designed and delivered sales training to improve the

competency level of the organization. Acted as a SME on Source 500

products; providing training to sales team on product modules

. Continuously seek and support new approaches, practices and

processes to improve the efficiency of training services offered.

Plan and facilitate home office training classes (new hire and

ongoing training)

TRAINER

Brooklyn Academy of Music Brooklyn, New York

1997-2000

. Managed learning preparation and delivered/facilitated Follow-up training

in area of assigned responsibility

. Refined and implemented training plans and programs to support the

current and future business needs

. Facilitated training programs through classroom and 1-1 training,

coaching, and individual assessment

EDUCATION & TRAINING

MA - Education (Specialization in Education/Adult Education and Training)

Expected 2015

University of Phoenix - Minneapolis, Minnesota

BA - Liberal Arts (Specialization in Educational Psychology)

2008

Thomas Edison State College - Trenton, New Jersey [pic][pic]

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