Customer Service Data Entry

Tiphanie Tippin

Ambitious & fast learner seeking new career opportunties in the industrial and/or

truck driving industry.

Victoria, TX

***.********@*****.*** - 361-***-****

9+ years of providing excellent customer service. A reliable, diverse, ambitious, fast learner who is detail

oriented, able to multi-task, work under pressure, and complete projects within a timely manner. Patient and

outgoing people person with a positive attitude, and great communication skills. Class A CDL (R- Restriction),

DOT, TWIC, and Basic Plus certified.

WORK EXPERIENCE

Waitress

Two Step (P/T) - Victoria, TX - May 2014 to Present

Responsibilities

-Customer service

-Sales

-Payments

-Host

-Waitress

-Inbound Calls

-Stock

-Promotions

Business Owner

Everything Etc. (P/T) - Victoria, TX - August 2013 to Present

Responsibilities

-Customer service

-Sales

-Retail

-Audit

-Inventory

-Cash transactions

-Return/Exchange

-Travel

-Data Entry

-Computer skills MS Word/Excel

-Basic office (copying, faxing, scanning)

-In and outbound calls

-Issue Resolution

Front Desk Clerk/Night Auditor

Holiday Inn Express - Victoria, TX - October 2013 to April 2014

-Customer Service

-Front Desk

-Cashier

-Data Entry

-Reservations/Cancellations

-Check In/Out

-Night Audit

-Verify profile/ID info.

-Cash drops

-Computer skills MS Word/Excel

-Basic office (copying, faxing, scanning)

-In and outbound calls

-Replenishment

-Hospitality

Cashier

Office Depot - Victoria, TX - January 2013 to May 2013

-Cashier

-Customer service

-Sales

-Data Entry

-Check & credit card processing

-Computer skills MS Word/Excel

-Basic office (copying, faxing, scanning)

-In and outbound calls

-Returns/exchanges

-Replenishment

Sprint World Wide Rep

Sprint World Wide Rep - Victoria, TX - March 2010 to May 2012

-Customer care

-Payment Processing

-Credit checks

-Set up payment arrangements

-In and outbound calls

-Computer skills

-Data entry

-Manipulate through multiple systems at once

-Troubleshooting

-Team projects

Medical Collector

FMA ALLIANCE LTD - Houston, TX - February 2009 to November 2009

-Customer Service

-Collections

-Skip tracing

-Verifying attorney representation and profile info

-Check & credit card processing

-Computer skills MS Word/Excel

-Basic office (copying, faxing, scanning)

-Data Entry

-Insurance verification

-Distribute mail

-Filing

-HIPPA

-Medical Terms

Customer Service

JcPenny's - Victoria, TX - August 2007 to February 2008

-Customer Service

-Cashier

-Basic Computer skills

-Check & credit card processing

-Sales

-Retail

-Replenishment

-Stocker

Manager

McDonalds - Victoria, TX - October 2004 to August 2007

-Customer Service

-Cashier

-Basic Computer skills

-Check & credit card processing

-Sales

-Retail

-Replenishment

-Stocker

EDUCATION

Associates in Business Management

Victoria College - Victoria, TX

2013 to 2017

Profit High School - Victoria, TX

2005 to 2007

SKILLS

-MS Office Suite (Word, Excel, Power Point),Basic Office (Print, scan, copy), Data Entry, Telephone Etiquette,

Skip tracing, Insurance verification, Customer Service, Sales, Payment Processing, Collections

ADDITIONAL INFORMATION

-CDL CLASS A (PERMIT)

-TWIC

-Basic Plus

Contact this candidate