Management Manager
Resume:
RESEARCHER STRATEGIST PROBLEM EXECUTION
SOLVER SPECIALIST
Jaime C. Fernandez
“is driven to tackle complex and ambiguous challenges, has a passion for creativity and
skilled to deliver tangible results that add value. My ambition is to leverage consumer insight
to create impactful solutions.”
Q UALIFICATIONS SUMMARY
Team-oriented individual with excellent analytical, interpersonal and problem solving skill sets. Possess solid background
in program management methodologies with practical experience in Product Strategy, Development and Research.
Experienced candidate with the following professional competencies:
Product Research & Development, Program Management and Business Strategy / Operational Planning expertise
5+ years of experience within “Big 5” management and strategic consultancy firms
Practical experience within consumer products, high-tech and multi-national / F500 environments
CAREER HIGHLIGHTS
Product Development
Product Lead for Sonicare NPI ventures, providing strategic and tactical oversight for the introduction of new
products into the marketplace. Via cross-functional partnerships with stakeholders and global suppliers, spearhead the
launch of new innovative offerings to meet and exceed consumer, quality and design-intent requirements. Owner of
the development schedule, production plan and budget, while involved from ideation to commercial launch.
As an internal consultant to Microsoft business and development teams, provided front-end strategic and operational
guidance (Business Pre-planning / Strategic Development & Delivery insight) in execution of 40+ product solutions
involving PC HW, Xbox and Integrated Communications launches.
As a regional liaison, led industrial planning and execution, global readiness efforts and BOM / product localization
activities; Facilitated LLs, impact assessments and communication between Sr. Management and core/extended teams.
Program Management
Product development / execution lead for refresh, cost and quality initiatives involving Sonicare key modules and
accessories. Led cross-functional and supplier teams in the investigation, development, and integration of new changes
and improvements (product, process and industrial tooling). Accountable for cost-benefit analysis and financing.
Directly managed 25+ Microsoft programs involving the integration of new products, technology and business
processes; Key projects: HW Enterprise Sales Analysis, Xbox Developers Kit Alignment, Xbox IPTV service, multiple
Entertainment & Devices product launches.
Directly managed 15+ large-scale consulting projects involving the analysis and implementation of complex business
solutions spanning system deployments to business process improvements. Key projects: Transformation of NASA’s
business operations, development of Universal Studio’s payroll time & attendance system.
Business Planning / Research
Airclic product champion responsible for competitor and product analysis, go-to market strategies and feature-set /
roadmap definition of SaaS mobile solutions. Additionally spearheaded end user usability / experience studies.
Front-end liaison for Microsoft acquisitions and their integration into the operational environment - directly
contributed to 5+ M&A Due Diligence and Business Impact Assessments.
EMPLOYMENT HISTORY
2011 – present
Philips Consumer Lifestyle, Bothell, WA, Product Manager / Supplier Development
Airclic Inc, Trevose, PA, Product Manager 2009 – 2011
Microsoft Corporation, Redmond, WA, Global Integration Program Manager 2005 – 2007
Booz Allen Hamilton, Inc, San Diego, CA, Management Consultant 2003 – 2005
PricewaterhouseCoopers LLP, Los Angeles, CA, Management Consultant / Resource Manager 1998 – 2001
E DUCATION
University of Pennsylvania, MS in Integrated Product Design (Penn Design, Engineering & Wharton School), awarded May 2009
University of Pennsylvania, MS in Organizational Dynamics / Wharton Management Program, awarded May 2003
Charles University, Academy of Sciences of Czech Republic Center for Economic Research, Summer 2002
Rochester Institute of Technology, BS in Electrical Engineering (Telecommunications concentration), awarded May 1994
P ROFESSIONAL / TECHNICAL SKILLS
Adept in problem and risk analysis, product valuation, data modeling, quantitative and qualitative research methods
Effective in Information Brokering, Negotiation, Conflict Resolution and Influencing without authority
Astute in technological and business advancements with strong understanding of how it all interrelates
Call Write *****.*.*********@*****.*** Follow www.about.me\jaime.c.fernandez
JAIME FERNANDEZ –CONT’D
P ROJECT SUMMARY – OVERVIEW OF PRESENT / PAST ACTIVITIES
Philips Sonicare new product introduction (NPI)
Project Scope: End-to-end development and delivery of commercial products
Role(s) & Responsibilities: Product and Industrial Planning Lead, Function Liaison to Finance, Marketing, Sales,
Purchasing, Packaging, Manufacturing & Supplier Quality; Supply Chain SME, Project scheduling, management &
communications; Role required extensive interaction with cross-functional groups to ensure overall success. POHC
Lead guiding formal execution and production efforts with overseas suppliers and partner operation units.
Individual contributions:; Industrial tooling strategy; Operations and Manufacturing Finance planning; Product supply
& build planning; BOM/SKU management; Gatekeeper for Lessons Learned
Accomplishments: 2014 iF Design Award; 2014 Philips Product Innovation Nominee – 2 product;2014 Red Dot Award
Airclic, Inc product management
Role(s) & Responsibilities: SME leading a technical team in the development and delivery of Software-as-a-Service
(SaaS) products for global supply chain management and logistics operations.
Individual contributions; Product positioning and Go-to-Market Strategy; Competitor Analysis; Product development
planning and design; Product specification, documentation and support; Usability / Human Factors Research; Devices
and Services Strategy and Roadmap; Product Evangelism (PR)
Microsoft M&A Activities
Role(s) & Responsibilities: Member of Mergers & Acquisitions team involved with due diligence activities
Individual contributions: Product/Operational SME - accountable for assessing overall viability of merger/acquisitions
as well as defining the high-level strategy to integrate them into Microsoft operations; contributed to background
research, valuation and risk assessment efforts.
Microsoft Entertainment & Devices (E&D) product and service launches
Project Scope: The global development, marketing and delivery of world-class consumer products that add value to the
E&D Business Unit and retail customers.
Role(s) & Responsibilities: Regional liaison and internal business / development consultant accountable for product
and channel support from conception through implementation of various product and service offerings; tasked with
ensuring program success and stakeholder involvement via the general management and communication of product
development life-cycle activities. Role required extensive coordination, communication and interaction amongst
multiple cross-functional stakeholders to ensure efficient, timely and successful program development, product launch,
operational integration and transition to business and regional cohorts.
Individual contributions: Product Development Best Practices, Methodologies and Lessons Learned; Impact and
Competitor Assessments; Program Communications, risk and issue resolution; Global Readiness Planning, BOM
creation and product localization; Supply Planning, Supply Chain strategy
Microsoft HW Enterprise Sales Analysis
Project Scope: Feasibility study involving the establishment of a new business channels for the selling / distribution of
HW products to the commercial marketplace
Role(s) & Responsibilities: Supply Chain SME - accountable for assessing and defining applicable business models and
formally executing a Proof-of-Concept (POC) pilot;
Individual contributions: Validation and assessment of the new business model, POC integration, planning and testing
Booz Allen Hamilton - NASA (Dryden Research Center) Business Transformation
Project Scope: Ensure overall program success and stakeholder involvement via the general management of 10+ agency
tasked implementations which include: (1) development of an integrated Program Management tool, (2)
implementation of an SAP financial module, (3) consolidation of agency payroll / HR functions, (4) launch of a federal
workforce on-line learning center, (5) integration of an Asset Management System, and (6) an impact assessment related
to organizational restructure
Role(s) & Responsibilities: Project Lead / Change Management consultant – directly managed activities of a team
responsible for the development and delivery of training and communications affiliated with the successful adoption of
new policies and procedures, organizational work structures and business technologies. Additionally provided high-level
guidance in execution of multiple operational and business changes to the enterprise.
Individual contributions: Stakeholder communications, training and change management plans, business impact
analysis, process improvement studies, performance measurement surveys and risk / issue resolution, Best Practices
and Lessons Learned, general project scheduling responsibilities
PROJECT EXAMPLES & DELIVERABLES:
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