K EVI N C A RUSO
Maryville, Tennessee ***** • 865-***-**** Home • 803-***-**** Cell
************@*******.*** Linkedin profile www.linkedin.com/pub/kevin-caruso/0/1b2/a08
CEO, C-L E V E L I N T E R N AT I O N A L E X E C U T I V E
Extensive Marketing, Sales and Operations Executive Experience. International Telecom Executive
working/living in the US, Europe, Asia, Caribbean, Middle East and Africa • Broad ranging versatile
experience across the world stage, team-building skills.
C ORE C OMPETENCIES
1. 6. Corporate Strategy 11. Call Centers
C Level Executive
2. 7. Marketing 12. Billing
Channel Distribution
3. 8. Consulting 13. Retail Stores
Sales Management
4. 9. Business Planning 14. Training
Product Development
5. 10. Results Analysis 15. Joint Ventures
Board Experience
P ROFESSIONAL E XPERIENCE
Executive
CEO of NITEL, the national telecom carrier of Nigeria, with a range of voice and data operations.
Presented at international investor conferences and met with individual investor groups on
corporate investment and/or sale in NITEL.
Success and experience in multicultural settings around the world over an extended period.
Reported directly to the Chairman of both of India’s largest business groups.
Established strong business alliances traveling throughout the world conducting and growing
business in many countries. Speak basic Czech, some German.
Managed a large organizations including NITEL with over 6,000 employees. Experience
negotiating with Labor Unions, Regulators and Governments.
Effective public speaker at international conferences and with and with print and TV media
Worked in the US, Europe, Asia, Africa, Middle East and Caribbean, traveled to over 50 countries
Marketing
Vice President of Marketing for Reliance, India’s second largest mobile phone company.
Establishing the products, processes and procedures for the organization, which now has 120
mil. subscribers.
Developed and launched products and sales channels as Director, Product Marketing and Sales,
Czech Telecom in Prague for almost four years.
Repeated success developing, launching and managing State-Of-The-Art Product Offerings on
Several Continents.
Heavily involved in corporate and product branding efforts at Reliance, Tata, Czech Telecom and
NITEL. Led TV, print and outdoor advertising campaigns in several countries
Sales
Fifteen years in corporate sales with AT&T exceeding quota every year as General Manager and
large National Accounts IBM, Mobil Oil and Heinz.
Served on supervisory board of the combined national sales force of India’s largest enterprise,
Tata Industries Ltd., personally negotiating with most equipment manufacturers throughout the
world
As General Manager of AT&T Solutions, managed P&L for $150 million business unit and managed
relationships with major clients Boeing and Washington Mutual, and business partner IBM
Managed two sales inbound/outbound call centers handling business accounts in several
Midwestern states. Won Council of Leader National Sales Award.
Set national sales quotas and produced national sales and product results analysis for AT&T
Business.
Developed, wrote and delivered sales training in Change Management project revamping
nationwide sales training at AT&T.
K EVI N C A RUSO – PAGE 2
Maryville, Tennessee 37803 • ************@*******.*** • 803-***-****
Vistage International Knoxville, TN 2014 – Present
Vistage Chair
Mentoring and coaching of CEOs and leading a CEO Peer Advisory Board.
TRANSNATIONAL CORP Plc. Nigeria 2007 – November 2011
Chief Executive Officer/Managing Director of NITEL
MD/CEO of NITEL, the national telecom operator of Nigeria, GSM, CDMA and fixed line operations.
Responsible for Transnational Corp.’s telecom businesses NITEL and MTEL including leading a
corporate restructuring and transformation. Developing and implementing a new turnaround business
strategy, reduced headcount of 6,000 by over 10% and increased revenues. Developed and wrote the
company’s business and technology plans for its fixed line and wireless GSM, CDMA SAT-3 undersea
cable business. Worked with all of our technology suppliers, on the network implementations. Developed
plans for a possible outsourcing of towers and for consolidation of IN Platforms and billing systems, 4G
planning.
International Consulting Saudi Arabia, India, Haiti 2003 – 2007, 2012-13
Consulting on the privatization sale of a large telecom operator overseas. Examination and valuation of
properties, buildings, towers, frequencies, licenses and other assets. Market assessment, business plan
opportunities and preparation of documents. Investor presentations and evaluation of prospective buyers.
Senior Consultant, DeTecon Consulting, Chief Commercial Officer, HITS
Telecom/Qanawat
Worked on a nationwide POS network for prepaid electronic recharge at the company’s retail
stores and dealer network. Consulted with retail store designers and suppliers on optimum
store layout.
Senior Advisor, Tata Industries Ltd.
Tata Industries is one of two holding companies in the Tata Group, at $100+ billion it is one
of the largest and oldest companies in India. Was involved in procurement of the network
infrastructure for the CDMA mobile network and traveled worldwide to procure handsets for
sale in the company and distributor network stores. Served on the supervisory board for the
combined national telecom sales forces. Led the rebranding effort for a streamlined brand
and logo and product advertising.
RELIANCE Communications LTD, Mumbai, India 2001 -
2003
Vice President, Marketing
Hired at the onset of the project as the sole foreign national, reporting to the CEO. Worked
on the selection of the IN Platform, Billing System and handsets. Led the process for
vendor and management consultant selection and negotiation. Developed the company’s
marketing organization, products, pricing and branding. Assisted with the establishment of
the call centers and billing department. Established the company’s first corporate website
and the products for its data hosting business.
AT&T, US, Europe 1981 –
2001
General Manager, AT&T Solutions
Responsible for P/L of strategic businesses of AT&T Solutions. Managed outsourced
annual revenue of $150 million, exceeding revenue targets. Sold under an outsourcing
contract complex data and voice services along with equipment and network management.
Head of Revenue Assurance for Concert
Led the North American Revenue Assurance and Billing for the AT&T/BT International Joint
Venture
Director, Product Marketing and Sales, Czech Telecom
On loan from AT&T to Czech Telecom the national telephone operator of the Czech
Republic for four years. Successfully introduced new products including Toll Free Service,
Prepaid Calling Cards, Voice Mail and Internet Service. Built the country’s first call center
and introduced a toll free calling product.
E DUCATION
Duquesne University, Pittsburgh, PA, USA 1976-
1981
MBA, Business Administration 1981
Bachelor of Science, Marketing, Management 1979
The Distinguished Alumnus Award, Graduate School of Business 2012