ROMEO T. SANTOS
Block ** Lot ** Kalaw St. Woodsite 2
Bahayang Pagasa, Imus Cavite, Phils.
**********@*****.***, *********@*****.***
TECHNICAL SKILLS
With extensive knowledge and progressive experience in the installation, setting-up,
configuration, rolling out and deployment of Microsoft Windows Server 2000, Windows
Server 2003 and Windows Server 2008 and Windows Server 2012.
Proficient in setting-up, configuring, planning and implementing of DNS, Active
Directory and other services of the server.
Possessed a relevant knowledge in planning and implementing Active Directory Group
Policy Object (GPO) and different scripts that runs on Microsoft Windows Server
platform.
Experienced in using Server Manager in Windows Server 2008 and AD Administrative
Management Console in Windows Server 2008 R2 to create Domain Forest, to create and
populate the Domain and Sub Domain/Child Domain, to create Organization Unit (OU)
to manage users and groups and assigning rights/permissions.
Knowledgeable in server and network trouble shooting, transferring and seizing the
FSMO or the so called server roles.
Experienced in networking and in trouble shooting LAN, WAN and other complicated
network setup.
With relevant experience in setting up, configuration and trouble shooting of different
network switches and routers.
Experienced and skillful in trouble shooting different kinds of desktop and giving desktop
support either over the phone or on site.
SALES/MARKETING EXPERIENCE
Knowledgeable and skillful in selling computer hardware and software products such as,
hard disk, motherboard, memory, switch, router, NAS, CCTV, PA system, anti-virus
software, firewall software, back-up software, etc.
Experienced and trained in selling and marketing text books, reference books and other
educational material products.
Capable of selling concepts, ideas, systems, solutions and any other tangible and non-
tangible products.
Accomplishments and Involvement in the Projects:
Deployed few Data Servers in JTB/TelBru.
Major IT support of Alcatel Brunei.
Team leader and key personnel in deploying the Domain Controller, Firewall Server and Data
Server and in charge of restructuring the network infrastructure of Management Service
Department.
Team leader and person-in-charged for the setting up and installation of the entire network and all
the workstation in the Vehicle Inspection Center of Land Transport Department (LTD Brunei)
both in Tutong district and in Temburong district.
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WORK EXPERIENCE
Freelance Technical Support (April 2012 – April 2013)
Negara Brunei Darussalam
Do the marketing and selling of IT products such as, computer hardware, software,
peripherals and any IT related services.
Have a meeting with prospective clients, establish a good rapport and maintain a good
personal relationship with the existing clients.
Create a good IT proposal based on the client’s needs and requirements.
Provide technical support and assistance to the clients and give logical and cost effective
IT solutions.
Design network diagram and do the documentations of the setup and configurations of the
servers, network setup, user name and password, etc.
Do the sourcing out of IT products and service and prepare quotations.
Head of the Technical Department (June 2007 – March 2012)
WMK Resource Management Services Sdn. Bhd.
Unit No. 31 1st Floor Blk. D Gadong Central
Bandar Seri Begawan, Brunei Darussalam
Plans, directs and oversees all the computer hardware and technical operations of the
company.
Involved in product planning and costing.
Administering the server and network of the company. Do the designing, implementing
and monitoring the back-up system of the company.
Do a lot of documentations.
Trains and evaluates the newly hired technical staff.
Directs and supervises the technical staff and coordinates with the local and overseas
suppliers for any computer hardware and technical related issues.
Performs network and server support, recommends a cost effective solutions and
maintains a good rapport with our existing clients.
Technical Support (Oct 2002 – June 2007)
WMK Resource Management Services Sdn. Bhd.
Unit No. 31 1st Floor Blk. D Gadong Central
Bandar Seri Begawan, Brunei Darussalam
Provides technical support, such as computer trouble shooting, reformatting, fixing and or
replacing of memory, hard disk, processor, motherboard and other peripherals or parts of
the computer.
Performs hardware and software installation and network trouble shooting.
Do computer networking, laying out of network cable, crimping, setting IP addresses to
every computer on the workgroup/domain.
Setting up, configuring and joining the computer workstation to the server/domain
controller.
Set-up and configure back-up servers and other back-up devices, both hardware and
software based backup solutions.
Do the setting-up, installation and configurations of NAS (network access storage).
Do monthly computer maintenance, scan and clean computer viruses.
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Installation, setting-up and configuration of firewall software and hardware.
Fixes and trouble shoots computers and reinstallation of operating systems such as,
Windows XP, Vista, Win7, Win8, Redhat Linux, Fedora and CentOS.
Store Manager (Sept. 1999 – 2002)
Insight Computer Services
G/F Harrison Plaza Corner A. Mabini St.
Malate, Manila, Philippines
Responsible for the day-to-day operations of the store, including but not limited to
planning, formulation, and implementation of marketing plans, strategies and programs
that would boost and increase the sales of the company.
In-charge of product planning, development and costing, preparation of weekly &
monthly sales reports, monitoring and controlling of inventory.
Formulates and implements admin policies and procedures.
In-charge with the local recruitment and training of technical and admin staff.
Conducting and facilitating short computer tutorials.
Self Employed (Mar. 1997 – 1999)
Internal Computer Technology Corporation
Bldg. 1 Unit 1 URCI Townhomes
Pamplona III, Las Pinas City, Philippines
Do the sales and marketing of computer hardware and peripherals.
Provide computer maintenance services.
Systems Supervisor (Jan. 1995 –1997)
Computer System Technology Management
Boni Avenue, Mandaluyong City, Philippines
Implements and carry-out the given tasks/assignments by the IT Manager.
Supervises all ongoing software development and networking projects, as well as, other IT-related
and technical activities of the company.
Educational Material Advisor (Sales Executive) (March 1993 –1994)
REX Group of Companies
84 P. Florentino St., Sta. Mesa Heights
Quezon City, Philippines
In-charge with the marketing and selling of text books and other educational products of Rex
Book Store.
Attends to other duties that may be assigned by the Marketing Manager.
Computer Typesetter (June 1991 –1993)
REX Printing Company, Incorporated
84 P. Florentino St., Sta. Mesa Heights
Quezon City, Philippines
Responsible for the typesetting, formatting and lay-outing of manuscripts from the authors of the
books that are being published by the Company.
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TRAININGS AND SEMINARS ATTENDED
Telephony, Voice Over Internet Protocol Basic and Advance Networking
Millennium Tech. Communications Alecto Networking Corporation
Mega Trade Hall Center World Trade Center
12 January 2000 – 14 January 2000 20 March 1995 – 24 March 1995
Y2K Forum, Myths & Facts The Art of Satisfying the Customers
Philippine Cyber Association John Clements
World Trade Center Rex Printing Conference Room
11 October 1999 – 12 October 1999 15 August 1992 – 22 August 1992
Internet Solutions for the Enterprise Computer Virus: Treatment and Prevention
Internet Commerce Expo Wall Technology Corporation
Shangri-la Hotel 18th Floor Manila Bank Bldg.
Ayala Avenue, Makati City Ayala Avenue, Makati City
2 September 1997 – 5 September 1997 Sept. 28, 1998 – Sept. 30, 1998
PERSONAL DETAILS
Date of Birth : Height
July 12, 1970 : 5’7”
Place of Birth : Weight
Caloocan City, Philippines : 145 Lbs.
Nationality Sex
: Filipino : Male
Age Marital Status :
: 43 yrs. old Married
EDUCATIONAL ATTAINMENT
UNIVERSITY Bachelor of Science in Bus. Adm. – Major in Management
PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION
Morayta St. Recto, Manila, Philippines
Year Graduated: 1991
CHARACTER REFERENCES
VIRGINIA SIM MANAGING DIRECTOR
Beaver Engineering
No: 11 Muhibbah Complex, Jalan Gadong
B.S.B BE3919, Negara Brunei Darussalam
Tel No. +673-*******, 2446005
ELENA M. BAUTISTA BUSINESS ANALYST
AIG
47/F PBCom Tower
6795 Ayala Ave corner V. A. Rufino Street
Makati City, Metro Manila 1226 Philippines
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