Customer Service Representative
Resume:
Jeremy David Banks
Laveen, Arizona 85339
913-***-**** (Cell)
E-mail: *************@*****.***
OBJECTIVE
To obtain a challenging and enjoyable position in the media. To have an
opportunity to showcase and use my skills, abilities, creativity and talents in the
best way I can. To continue to be an asset to the media and represent it with
respect, ethics and integrity. To bring my creative skills, insightfulness and
effective writing style to an established media outlet with a positive atmosphere.
To work hard and take great pride in obtaining the best results that I can.
Education:
2004 Park University
Parkville, Missouri
Major: Broadcasting and Journalism
(Communication Arts)
2001 Kansas City, Kansas Community College
Kansas City, Kansas
1998 F.L. Schlagle High School
Kansas City, Kansas
Accomplishments and awards:
Feature writing – honorable mention, 2003,
from the Kansas Press Association
National Honor Society
Five-time Varsity Letterman in Athletics
(Football – 2)
(Baseball – 1)
(Basketball – 2)
Jeremy Banks – pg. 1 of 4
Employment:
The South Valley Phoenician
2014 - Present
Laveen, Arizona 85339
Managing Editor
Managing content for online news publication. In charge of writing features,
news and sports reports and a weekly column. In charge of maintaining The
South Valley Phoenician website and social media sites. Also in charge of
overseeing sales and advertising as well as building relationships with community
organizations and businesses.
Digital Air Strike
2010 – 2014
7167 East Rancho Vista Drive
Scottsdale, Arizona 85251
Special Projects Lead
Writing content for special marketing projects along with managing a team of
seven digital specialists and 105 accounts, making sure assignments are
completed, daily goals are met and work is accurate. Train digital specialists as
well as providing solutions to client issues and questions. Provide input and ideas
to the Digital Services Manager for process efficiency. Writing content for online
marketing and SEO purposes, along with maintaining and developing social
media sites for clients. Generating online results using social media sites such as
Posterous, Facebook, Twitter, Google+, WordPress and Tumblr. Using Microsoft
Word, Office tools, Excel and Power Point.
2008-Present Freelance Copy Writer
Laveen, Ariz.
Writing clean and accurate copy for clients covering subjects such as healthcare,
entertainment, fitness and sports, restaurants, education and technology. Using
Microsoft Word and Office tools, in addition to proofing and editing copy.
Research information, using internet tools. Generating inventive ideas. Creating
copy which exceeds standards and produces results.
The Kansas City Kansan
2002 – 2008
8200 State Avenue
Kansas City, Kansas 66109
Sports Editor
Write sports; specializing in writing features and columns, including photography,
field coverage of sports events, edit and layout of pages, write headlines, decks
and cutlines, distribute assignments to writers, stringers and photographers.
Interview coaches, players, and community members in order to get story line
information. Meet strenuous deadlines, update content on website and ensure
smooth-running sports newsroom. In charge of covering 18 high schools,
including college basketball, baseball, professional football and independent
baseball. Coverage also includes the Kansas Speedway and the Woodlands
Racetrack.
Jeremy Banks – pg. 2 of 4
Channel 2 TV Station
2002 – 2004
Parkville, MO.
TV Reporter/Editor
Obtain video and sound bites transforming into sports features. Meeting
strenuous deadlines. Editing video and filming special sports events, narrating
video spots and creating tapes for TV broadcast.
2005- 2006 KCMETROSPORTS.COM
Kansas City, Mo.
Features Writer and Columnist
Write sports features and columns on prep sports for Web site. Interview
coaches, players and community members in order to get story line information.
Meet strenuous deadlines, three times a week.
2000 – 2002 TeleTech
Indian Springs Marketplace
Kansas City, Kansas
Customer Service Representative
Duties include fielding and answering customer service calls from Postal Service
Customers. Looking up zip codes and providing customers with accurate
information regarding the status of their mail delivery services. Meeting daily
quotas and achieving quality customer service.
2001 – 2002: Park University
Parkville, MO.
On-Air Sports Show Host
Responsible for producing a weekly sports show on air. Served as weekly on-air
personality for “Sports Talk Show.” Responsible for contacting and scheduling
sports figures and sports journalist for live show interviews. Responsible for
handling my own commercial breaks and controlling studio equipment
throughout my show. Operated switchboard to accommodate live on-air call-ins
from listeners.
1998 – 2000: Kansas City Kansas Community College
The Advocate
Kansas City, Kansas
Sports Writer and Columnist
Duties included providing a sports column either in editorial style or through – pg 3 of 4
Jeremy Banks
news reports every two weeks. Served as photographer, in addition to sports
writer in 1999.
1996 – 1998: FL Schlagle High School
The Diachron
Kansas City Kansas
Sports Writer and Picture Designer
Duties included producing a sports column for Schlagle’s Diachron student
newspaper every two weeks. I also designed the pictures and graphics for the
newspaper. I photographed both video and still camera shots of sports events
to publish in our school newspaper. Received awards from Kansas Scholastic
Press Association, in the Editorial Cartoon Category for 1997 and 1998.
Completed and placed in Editorial All-State competition for the State of Kansas.
Skills:
Typing Skills – 100+ wpm
Microsoft Word
Adobe PhotoShop
Power Point
Excel
QuarkXPress
Simple Text
Page Design
References:
Business: Vrinda Mammundi
WR Group/Biovea
Adwords Expert
Andre Riley
Independence Examiner reporter and
Former Kansas City Kansan
Managing Editor
Don Kirkland
Wrangler News Editor
2145 E. Warner Road
Tempe, AZ 85284
Jeremy Banks – Pg 4 of 4
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