Wanda E. Jackson
Rockville Centre, NY *****
516-***-**** *****.*.*******@*****.***
EXPERIENCE:
CITI - New York, NY 2002 - 2014
Training Coordinator
Facilitate LiveMeeting sessions and create e-learning evaluations
Coordinate global instructor-led and e-learning leadership and executive development
programs
Interface with subject matter experts to ensure that curriculum supports department
goals and business initiatives
Conduct needs assessments and generate training analysis and reports
Develop consistent standards for documenting all important processes & procedures
Recruiting Coordinator
Performed candidate sourcing, including screening resumes and conducting initial
phone screens
Conducted internet and social networking candidate searches
Posted positions on internal and external job boards
Developed and maintained professional relationships and expertise using various
internal systems to effect an overall accurate and efficient, professional &
executive recruiting experience
Managed candidate on-boarding including fingerprinting, drug screening, and
immigration procedures
Created, tracked and updated requisitions in eRecruitment system (Taleo) to insure
EEO compliance for audits
Processed confidential new hire and transferring employee transactions in PeopleSoft
Coordinated high volume interview scheduling for executive hires with Citi Sr.
Managers including coordination of conference rooms, travel arrangements and related
logistics
New Hire Specialist
Conducted new hire orientation at training center for approximately 60 new hires per
week
Provided training on compensation and benefit programs including answering questions,
resolving problems
Managed candidate on-boarding including extending offer, initiating background check,
fingerprinting, drug screening, immigration, orientation and required forms
Processed confidential new hire and transferring employee transactions in PeopleSoft
Responded to inquiries and prepared files for corporate audits and EEO requirements
Assisted with critical staffing initiatives to hire 500 Tellers in 30 days; including
candidate sourcing, resume screening and conducting telephone interviews
Conducted candidate searches on Monster, Career Builder and other major job boards
Senior Executive Assistant to Chief
Financial Officer
Backup to Executive Assistant to Citibank President
Interacted daily with President and Sr. Management team
Managed extensive calendar, coordinating all meetings and travel arrangements
Prepared MS Word and Excel documents and PowerPoint presentations for senior meetings
Administered tasks including filing, prioritizing mail, preparing expenses reports,
and ordering supplies
Administrative Assistant to Financial
Executive
Compiled and printed daily revenue reports to assist with achieving sales goals
Coordinated calendar of meetings and events
Interacted with all levels of Sr. Management
Prepared MS Word and Excel documents and PowerPoint presentations for senior meetings
Administered tasks including filing, prioritizing mail, preparing expenses reports,
and ordering supplies
AMERICAN EXPRESS - New York, NY 1997 - 2002
Training Manager
Managed employee satisfaction projects for succession planning programs
Developed curriculum and designed intranet training interface for the Centurion
Leadership Academy
Received award for training employees to work remotely after September 11 tragedy
Managed mentoring program, planned events, delivered workshops, designed and
developed program brochure and judged student essay contest submissions for Academy
of Travel and Tourism
SKILLS: Certified MS Office Specialist in Word, Excel, Powerpoint, Access,
Outlook; Sharepoint; PeopleSoft; Taleo
REFERENCES:
Available upon request