Training Health

Atlanta

Phone: (***

Andre Hicks Awh****

HEALTHCARE INFORMATION TECHNOLOGY (IT) CONSULTANT & TRAINER

FOCUSED PRIMARILY EPIC AND CERNER

Epic credentialed trainer with experience leading individuals in a team setting. Characteristically,

a strong work ethic, able to multi task and balance a rigorous schedule. A person that is skilled

in communication and interpersonal interactions with diverse individuals through community

service and educational interventions.

LEADER COMPETENCIES

LEADERSHIP TECHNOLOGY

Strategic Planning Software Integration

IT Consulting Cerner Certified

EPIC Credentialed

CAREER HIGHLIGHTS

Epic Ambulatory & Cadence Credential : Completed credentialing through a twenty-minute presentation to

Epic in order to teach the new pilot training that has been implemented by Epic. This new pilot training is being

used throughout hospital organizations around the country that are using the standards of a good install

implementation.

Cerner Certification: Completed the proper course work in Kansas City, MO in order to complete

certification in the modules Power Chart, Tetnet, and CPOE

Classroom Training: Conducted multiple classes for nurses and physicians in training for Epic modules

ambulatory and cadence for 8 months straight. Also help create classroom curriculum for Kidney Transplant

and Cardiac rehab as well. Classes included anywhere from 12 to 25 students at a time.

Go-live Support: Supporting clinics all over the US for almost 3 years and helping clinic managers establish

efficient workflows for all types of Epic applications ranging from: ASAP, Cadence, Radiant, and Inpatient.

Specifically supporting CPOE and the Ambulatory modules

Meaningful use testing: Also conducted meaningful uses testing for Brookdale Health system in Brooklyn,

NY along with being a credentialed trainer for the cadence and Ambulatory module as well.

Andre Hicks

EMPLOYMENT HISTORY

Bremerton, WA CHI Health system July 10, 2014- August 3-2014

Tulsa, OK St. Francis Health System February 25, 2014-July 10, 2014

Brooklyn, NY Brookdale Health System October 31, 2013-November 23, 2013

Atlanta, GA Well-Star Health System September 20,2014- October 4, 2013

Philadelphia, PA Temple University July 28, 2013-August 23, 2013

Durham, NC Duke University June 19, 2013- July 13, 2013

Mt.Vernon, IL, SSM Health system May 20, 2013-June 15, 2013

Queens, NY Mt. Sinai North Shore Health March 25, 2013-April 19, 2013

ST. Louis, MO SSM Depaul Health Center March 4, 2013-March 15, 2013

New Haven, CT Yale Medical Center January 31,2013- February 8, 2013

Glen Burnie, MD Baltimore Washington Medical August 12, 2012- September 1, 2012

EPIC Trainer and Go Live Support

Trained medical assistants, providers, and nurses on the ambulatory module before the system went live and

then supported the clinics necessary. Also help support during the post go live for clinics through all the

organizations listed above.

Selected Accomplishments

• Help develop curriculums with the instructional designers for Kidney Transplant and OB/GYN and

Cardiac Rehab

• Lead the Classroom in training for multiple modules and all end users

Triage and resolve issues as necessary to facilitate prompt response and resolution.

•

Assist end users on how to run and configure existing reports and save new reports.

•

Managed E learning training sessions.

•

Configured In Basket pools and classes.

•

• Helped Resolve Functionality issues, trouble shooting, submitting remedy tickets and script testing

• Worked in Command Center to provide support during the Go-Live to help resolve and technical

issues, error messages, printing issues, security problems, and enhancement suggestions.

• Helped the clinic mangers come up with an efficient workflow process for the new epic

implementation

• Built multiple templates for Physicians and Nurses to facilitate charting on patients

Andre Hicks

EDUCATION, CERTIFICATIONS & CREDENTIALS

EPIC CREDENTIAL

Credentialed to train classes in Ambulatory and Cadence

Bachelor of Arts Birmingham, AL – 2012

University of Alabama-Birmingham

Cerner Certified 2013

CPOE, TETNET, POWERCHART

References and Affiliations

Jadi Grimes (Instructional Designer at St. Francis) 918-***-****

Arun Malik (Epic Certified Team Lead) 404-***-****

Billy Curley (Instructional Designer at St. Francis) 405-***-****

DR. Avril Beckford (Employee at Well-Star) 404-***-****

American Health Information Management Association (AHIMA)

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