Sales Manager

AGUSTIN FRAGA

Cell: 951-***-**** E-mail: ********@*****.***

Dynamic bi-lingual English/Spanish Professional with Community/Public Affairs experience along with over 20 years experience with Commercial Law

(UCC1) and Commercial Accounts with knowledge of bankruptcy laws. Recognized as a committed, determined, and results-oriented individual with an

established reputation for customer satisfaction and positive results. Self-starter with the ability to multi-task and exceed expectations in matrix and team

environments. Possess exceptional interpersonal skills to effectively communicate and build lasting relationships with customers, both internal and external.

PROFESSIONAL AFFILIATIONS & CERTIFICATIONS

Latino Professional Network (LPN) – Member

Los Angeles Credit Manager Association – Member

Global Credit Services – Member

Los Angeles Investigative League of America - Member

EDUCATION

California State University Fullerton Fullerton, CA

Paralegal Certification 1987- 1988

University of California Los Angeles, CA

CERT, Emphasis: Leadership/Management & Supply Chain Management 1985

CERT, Business Administration (Accounting I & II, Financials) 1986

Glendale Community College Glendale, CA

Microsoft Windows Excel, Word Perfect. Certification. 2001-2002

SKILLS

Proficient in Windows 2000: Microsoft Office (Word, Excel, Access, PowerPoint); Acrobat, Internet (Search Engines, Web Browse rs); WITS,

CICS, BW, Taleo, LATS (Lobbying Activity Tracking System), GIFTS (Gifts Information Tracking System) Contributions System; AP S; and

SAP, Oracle, Dunn and Bradstreet Data, Bank Factoring, Mechanical Lien /Release process.

ACHIEVEMENTS

Technicolor/ Implemented credit and Collection Policies & procedures for Director of credit for Latin American Accounts..

Euro Design Cabinets / Collected 100% of $3M in outstanding receivable debt during 90 day assignment.

Syntax-Brillian / Collected $5M within 90days and Implemented new procedures.

Atlus U.S.A. Corp / Implemented Collection procedures and credit guidelines.

Funai Corp. / Collected over $20M vendor charge backs, Wal-Mart, Target, Best Buy, within 90days of employment.

Tangram Interiors / Cleared all potential Bad Debt within 60 days of employment.

Brother International / Collected over $20M commercial vendor disputes within 90 days. Sears, K-mart Target, Office Depot, Office Max.

Bankruptcy Court Cases / Achieved collection of over 50% of bankruptcy court settlements and recooperated +$30M worth of company assets.

EXPERIENCE

Technicolor 03/18/11-04/27/12

Credit and Collection Analyst Ontario, CA 91761

Electronic Industry/ Entertainment Business Movies and Satellite home service. Yearly Sales 200 Million.

Support all Sales teams in all Latin America and Secure payment from all Latin America Customers. Mexico, Guatemala, Honduras,

Brazil, Argentina, Peru, Ecuador, San Salvador,

Resolve customer and sales conflicts in a professional and efficient manner.

Collect all open Invoices due on current Month and report any delay on payment to upper management.

Euro Design Cabinets 12/2009 - 03/2010

Consultant to wind down & bring A/R Current Chino, CA

Construction Industry / /Custom Cabinet Solutions for the Building Industry. Yearly sales 25 Millio n.

Support company’s A/R before closing business by providing solutions and payment of all outstanding debt. Oversee all A/R

recommendations and needs for the department on all credit related matters.

Review letters of credit w/builders and maintain close follow up for reconciliation of payment.

Worked Closely with Controller, cash forecasting, financial analysis and risk management.

Was able to collect 100% of $3 Million Dollars of uncollected bad debt.

Syntax-Brillian Corporation 02/2008 - 08/2008

Credit Manager City of Industry /Los Angeles, CA

Electronic Industry / design and distribute of Olivia LCD’s TV’s yearly, Sales 200 Million.

Support company sales efforts by providing back up and recommendations on all credit related matters including sales policy

compliance, deductions management, payment terms and Credit. Oversaw staff.

Oversee all Administrative and A/R needs for the department, including updates on policies, procedures and training.

Review letters of credit w/bank and maintain close follow up for payment.

Worked Closely with CFO, cash forecasting, financial analysis and risk management.

Was able to collect $5 Million Dollars of (Charge Backs and Unauthorized deductions).

Resolved customer and Sales conflicts in a professional and efficient manner.

Atlus U.S.A., Inc. 05/2007-02/2008

Credit/Collection Manager Irvine, CA

Entertainment software publishing company with Yearly sales 2, Million.

Support company sales efforts by providing back up and recommendations on all credit related matters including sales policy

compliance, deductions management, payment terms and Credit. Oversaw staff.

Oversee all of the day-to day activities payment postings and cash receipts.

Responsible for meeting or exceeding credit and collections metrics (Monthly cash, DSO, write offs etc.) and developing credit

business practices.

Work closely with Atlus, President on all day-to day activities.

Liaison with Sales, operations, special terms and deductions.

Provide financial analysis and risk management reports with regard to credit limit issues and high risk customers.

02/2003 –09/2006

Funai, Corporation

Credit Manager Torrance, CA

Electronic Industry distributor of TV’S and DVD’s and LCD’s. Yearly Sales 200,Million

Supported VP of Sales for U.S., in-house sales team, Rep Groups and Sales Associates throughout the U.S., Mexico, and South

America. Also served as a liaison between upper management, sales force and clients. Oversaw staff.

Report to CFO day-to-day activities daily cash and sales deductions.

Resolve customer and sales conflicts in a professional and efficient manner.

Maintained close follow up on all major customers. (Wal-Mart, Best Buy, etc.)

Support company sales efforts by providing back up and recommendations.

Review Credit limits on outstanding accounts on meeting or exceeding credit and collection metrics. Monthly cash flow, DSO, W rite-

offs etc.

Provide back-up on unauthorized deductions allowances, late delivery etc.

05/2000 – 08/2002

Tangram Interiors and Design

Collection Administrator Santa Fe Springs, CA

Office Furniture Industry. Design office space cubicles etc. Yearly Sales 4, Million

Supported CFO, Vice President, General Manager & National Sales Manager, in addition to in -house sales team, Rep Groups, and sales

associates throughout the U.S. Oversaw staff.

Responsible A/R and maintain all accounts current and approve all orders.

Report direct to CFO day-to-day activities daily cash and problem accounts.

Reconcile, analyze any disputes maintain liaison with sales and management.

Reduced delinquency from 120Days to 45 Days.

Worked with Mechanic liens on large projects.

06/1997 – 09/1999

Brother International

Collection Administrator Los Angeles, CA

Electronic and Sawing Manufacture, Faxes, typewriters, printer. Yearly sales 5, Billion.

Supported VP of Sales for U.S., in-house sales team, Rep Groups and Sales Associates throughout the U.S., Mexico, and South

America.

Handled all aspects of credit and collection procedures, to include compan y court representation with commercial defaulted accounts.

Served as court liaison with major commercial accounts and in -house legal representation.

Served as a liaison between upper management, sales force and clients. Report to Director of Credit in New Jersey. Oversaw staff.

Responsible for completing purchase orders, tracking purchase orders, matching invoices with open A/R and review with sales f or

payment.

Oversee Day-to Day activities, Post Payments, Bank Deposits.

Reconcile, analyze, and maintain inventory status and sales department reports.

Developed key indicators for the sales and Director of Credit

Implemented credit and Collection Policies & procedures for Director of credit. As well as Spanish interpretation and translation of all

credit and collection documentation with major accounts.

Reduced delinquency from 180 Days to 45 Days.

Submit weekly payment forecast reports together with problem accounts.

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