Customer Service Administrative Assistant

Lora Starks

Administrative Assistant

*** ********** ***** **********@*****.***

Grayson, GA 30017 269-***-****

Objective: Dedicated to achieve a smooth working environment with high quality efficiency operation of your

company for the benefit of maximizing work and assist in achieving goals.

Key Skills:

Administrative Skills

answer phones switchboard Typing (60 wpm), customer services

prepare documents Arrange mtgs.

Filing, scanning websites

Create presentations scheduling run reports take messages

phone etiquette fax maintain clean working environment

Copy machine meticulous management of office equipment

escrow investigator

Manage projects Event planner Great Communications skills

Computer Skills

Microsoft Word Excel Outlook PowerPoint

Word Eloqua fusion MySage

Adobe CC, CS3-CS6: Illustrator Photoshop Premier

Communications/Marketing Skills

Event Planning Social Media LinkedIn

Complete projects

Work under limited to no supervision

Marketing

Education: Wartburg College- 2008

100 Wartburg Blvd, Waverly IA 50677

Bachelor Degree- Communications/ Public Relations

EMPLOYMENT AND CONTRACTUAL ASSIGNMENTS

START END JOB TITLE EMPLOYMENT INFORMATION

Present My Freelance Work/ Lora Starks Website: www.Starksimc.com

02/06

Write Contracts SEO, Branding and logos

Obtain college scholarships for student athletes (52,000)

Social media

Generate/create leads

Established and Maintain B2B & C2B Relationships

Monitor email transactions and replies/ generate reports to student athlete

Videographer/ Edit Music Video, DVD Cover, Trading Cards, DVD Disk

Create and Design Brochures, newsletters, business cards, sport media kit, branding and Flyers

Negotiate scholarship for student athlete

Web Designer/Developer using HTML and CSS

Produce reports

Ensure long term customer relationships

Create and write Transportation church manual for non-profits

B2B connection to set up sports showcase

7/1/2013 10/30/2013 Marketing Assistant- Contract Sage Company, 1715 N. Brown RD., Lawrenceville GA

Code newsletters, landing pages and fiscal year reports for email distribution

Execute graphics and production requests from marketing supervisor & manager

Compose and write department manual, instruction manual including rules and regulations

Launch campaigns that will effectively Market Technical Software to small and midsize business

Worked closely with vendors, sales team and departmental marketing managers

SEO and email correspondences

Oversee Generate Lead and Analysis

Distribute enews to contacts and staff

Develop and maintain content for website and internet

Copy editing, proofreading, HTML, CSS, codes in Dreamweaver and Eloqua

Conduct data analysis to inform strategic marketing insights and optimization requirements

Work under limited to no supervision

Compose emails ensuring the correct formatting is in place

08/11/2011 12/2012 Write Copy /Content Manager State Farm, 3000 Marconi, Alpharetta GA

Create and maintain content for State Farm’s internal enterprise Web site that is complementary to State

Farms business objectives and appropriate to brand guidelines

Proofread and copy edit legal, grammatical, typographical composition and or style guideline errors

Work directly with all levels of staff and management in client departments, as well as different disciplines

with varying degrees of technological experience

Web content migration and development

Consul with clients to evaluate individual project needs and und erstand salient points to drive clear and

concise content

Iowa State Government Employment

1/2000 1/2011 1007 East Grand Avenue, Des Moines, IA 50319-1001

Administrative Assistant/ Communications – Iowa House of Representatives 83rd General Assembly 1/2009-1-2011

Public Relations Coordinator- Iowa Human Rights Division, Abraham Funchess, Director

Web site Designer- Iowa Secretary of State Office: Michael Mauro

Graphic Design –Iowa Secretary of State Office: Chet Culver-

Residence Counselor/Shift Supervisor-Blackhawk County Youth Shelter 1/2000-10/2003

• Design Secretary of State’s Website

• Press Release, Social Media, Event Planning

PowerPoint presentations

Arranged travel and daily schedule

Work with members of all Legislative departments, including the Senate Representatives, Governor’s

Office, IT Department, and Media

compose letters, reply to enormously amount of emails daily

Prepare correspondence, reports, spreadsheets

View applications for small business awards from Governor and Legislator

Secretary for Public Safety Meetings, calculate votes, take minutes, upload results into database

Manage Legislator’s calendar and prioritize appointments and tasks

• Public Relations – deal with news, journalist, schedule speaking engagements

• Assist in Coordination of OCBI Annual Event

• OCBI conference marketing and branding (Save the Date Card, Poster, Website)

• Schedule and Setup Commissioners meetings

Photography for Media Press Conference

Contact this candidate